At a Glance
- Tasks: Own the e-commerce strategy for your region and curate exciting travel deals.
- Company: Join Secret Escapes, a leading online travel deals company with a global presence.
- Benefits: Enjoy flexible working hours, remote work options, and a supportive environment.
- Other info: Be part of a diverse team that values inclusion and personal growth.
- Why this job: Make a real impact in the travel industry while shaping unique customer experiences.
- Qualifications: Experience in e-commerce trading and a passion for travel are essential.
The predicted salary is between 30000 - 40000 £ per year.
This is a role for a commercially minded strategist who wants to take full ownership of a specific Point of Sale (POSa). It is the ideal position for someone who understands the nuances of the specific market—what destinations our members love, what price points they convert at, and when they travel. You will be the commercial owner of your region’s "shop window."
About Secret Escapes: Secret Escapes is one of the world’s leading members-only, online travel deals companies, offering inspiring travel experiences and hand-picked offers to over 60 million members worldwide. Operating in 10 countries across Europe, Secret Escapes continues to grow and establish itself as a world-class business, dedicated to giving our members the best range and value in luxury travel deals at low prices. Secret Escapes operates a hybrid working policy and we are all in the office 3 days a week. This role will be based in our Travelist office in Poland. We offer flexible working with core hours between 10 am to 4 pm, and you have the freedom to schedule the remaining hours to suit your routine. In keeping with being an inspirational travel brand, we also have a ‘Work from Anywhere’ policy, so you can work from anywhere in the world for up to 4 weeks each year! This benefit is designed both to feed our travel passion and support parents and carers, especially during school holidays.
The Role & What You'll Do: You are the "editor-in-chief" of the [UK/DACH/ROW] site, ensuring our members see the most relevant and exciting travel deals at the perfect moment.
- Merchandising Your POSa: You will curate the homepage, develop collection tiles, and ensure the visual hierarchy drives conversion for the [UK/DACH/ROW].
- Email Selection: You will decide exactly which deals are pushed to your members in the daily and weekly newsletters, balancing high-margin winners with volume drivers.
- Destination Strategy: Analysing data to determine which destinations are trending and ensuring our portfolio reflects where our members want to go.
- Supply Feedback Loop: Acting as the primary feeder of intelligence to the contracting teams; you’ll identify gaps in supply—whether it's "Staycations" or "Greek Islands"—and champion the need for those deals.
- Performance Analysis: Obsessively monitoring KPIs including click-through rates, conversion, and revenue per member, adjusting your strategy in real-time based on data insights.
The Team: The Trading team's mission is to bring performance to the forefront for all departments. We work to optimise portfolios and campaigns to drive revenue and squeeze every penny through meticulous planning and coordination. We are a team that thrives on commercial impact and clarity.
How the magic happens: You will operate as the commercial captain for your territory. While the deals are sourced globally, you filter and polish them locally. You won’t just be accepting what is given to you; you will actively shape the portfolio by telling the business what your members need. You will work closely with Marketing to align campaigns with inventory, and with Supply to fill gaps. You ensure that your specific POS isn't just a clone of another market, but a tailored experience.
You Will Bring:
- Local Market Expertise: Deep knowledge of consumer travel habits and preferences within the specific market(s).
- Merchandising Experience: A proven background in e-commerce trading, content curation, or digital retail.
- Data Fluency: Comfort with dashboards and a natural ability to understand why a specific deal resonated (or didn't) with your audience.
- Strong Communication: The ability to clearly articulate market needs to internal stakeholders across different regions.
- Decisiveness: The ability to make quick, commercially sound calls on site placement and newsletter content.
And You Are...
- A Regional Champion: You fight for the needs of your specific customer base to ensure they get the best experience.
- Commercially Savvy: You understand the vital balance between brand perception and driving hard revenue.
- Detail Oriented: You have a keen eye for relevance (and hate seeing "winter sun" pushed when "snow breaks" are what the market wants).
- Proactive: You don't wait for the right supply to appear; you are the one asking for it.
We are an equal opportunity employer. Diversity and inclusion are important to us at Secret Escapes and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law. As part of our commitment to inclusion, we are proud to be a Disability Confident Employer.
e-Commerce Trading Manager (12 Month Maternity Cover) employer: Secret Escapes
At Secret Escapes, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions diversity and inclusion. Our hybrid working policy allows for flexibility, with the unique opportunity to work from anywhere in the world for up to four weeks each year, making it an ideal environment for those seeking a balance between professional growth and personal passion for travel. With a focus on employee development and a commitment to creating a supportive atmosphere, we empower our team members to take ownership of their roles and drive meaningful impact in the luxury travel sector.
StudySmarter Expert Advice🤫
We think this is how you could land e-Commerce Trading Manager (12 Month Maternity Cover)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in e-commerce. This will help you tailor your answers and show you're genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences align with the role of an e-Commerce Trading Manager. Highlight your data fluency and merchandising experience to stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining the Secret Escapes team and are familiar with our processes.
We think you need these skills to ace e-Commerce Trading Manager (12 Month Maternity Cover)
Some tips for your application 🫡
Show Your Passion for Travel:Let us know why you're excited about the travel industry! Share your personal experiences or favourite destinations to show that you truly understand what makes a great travel deal.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in e-commerce trading and merchandising. We want to see how your skills align with our needs!
Be Data-Driven:Since we love numbers, include examples of how you've used data to drive decisions in previous roles. Show us how you can analyse trends and make informed choices that benefit our members.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Secret Escapes
✨Know Your Market Inside Out
Before the interview, dive deep into the travel habits and preferences of your target market. Familiarise yourself with trending destinations and popular price points. This knowledge will not only impress your interviewers but also show that you’re ready to take ownership of your region’s 'shop window'.
✨Showcase Your Merchandising Skills
Prepare examples of your past experiences in e-commerce trading or content curation. Be ready to discuss how you've successfully curated product offerings or driven conversions in previous roles. This will demonstrate your ability to merchandise effectively for Secret Escapes.
✨Data is Your Best Friend
Brush up on your data analysis skills! Be prepared to discuss how you’ve used KPIs to inform your decisions in the past. Highlight specific instances where your data fluency led to improved performance, as this role requires a strong understanding of metrics like click-through rates and conversion.
✨Communicate Like a Pro
Strong communication is key in this role. Practice articulating your thoughts clearly and concisely. Think about how you would convey market needs to different stakeholders. Being able to express your ideas effectively will set you apart as a candidate who can champion your customer base.