At a Glance
- Tasks: Lead customer support and technical evaluations for AI-driven engineering solutions.
- Company: Join Secondmind, a fast-growing tech company revolutionising engineering with AI.
- Benefits: Enjoy competitive salary, flexible work options, and generous leave policies.
- Other info: Inclusive culture that values innovation, growth, and teamwork.
- Why this job: Make a real impact in automotive engineering while working in a dynamic startup environment.
- Qualifications: Experience in automotive engineering and strong communication skills required.
The predicted salary is between 60000 - 80000 £ per year.
Secondmind is an Equal Opportunity Employer committed to fair, equitable treatment throughout the recruitment process and beyond. We actively champion applications from all backgrounds because we believe the best work happens when people can bring their authentic, original, and best selves to the team. If you require accommodation or assistance throughout the interview process due to a disability, please contact hr@secondmind.ai we are happy to help.
About Secondmind
Secondmind builds data-efficient Engineering AI software that helps teams make better design and performance optimization decisions faster. Our product reduces simulation and testing requirements without compromising quality, accelerating development and enabling more sustainable engineering teams. Our positive working culture is founded on a collaborative environment that encourages teamwork and innovation. We foster open communication and cross-functional collaboration, enabling diverse teams to work together to solve complex challenges. Our flexible workplace plan ensures a healthy work-life balance, accommodating various working styles and personal needs, whether through remote work options or adaptable schedules. We also prioritize personal and professional growth by offering development opportunities, including training and mentorship. This nurturing environment empowers our employees to thrive, continuously learn, and contribute meaningfully to advancing system design and calibration with our data-efficient machine learning solutions.
Founded in 2016 and supported by investors such as Mazda Motor Corporation, Amadeus Capital, Atlantic Bridge and Cambridge Innovation Capital, Secondmind was recently listed in the Barclays Eagle Labs Ones to Watch AI:100. As well as being recognized with the Automotive Testing Technology International 'Alternative Powertrain Test Innovation of the Year Award 2024'; selected for the Tech Nation Future Fifty scale-up program, and named by Bloomberg as one of the UK’s 25 Startups to Watch 2024.
About the role
We are seeking a Senior Technical Solutions Manager to support and expand our automotive, off-highway, and engine customer base across the European market, including the UK. This customer-facing technical role is responsible for helping customers evaluate, adopt, and realize value from Secondmind's AI-driven Design Space Exploration and Calibration solutions. Working closely with Account Executives, ML Engineers, and Product teams, you will deliver compelling demonstrations of the Secondmind SaaS AI platform, lead technical evaluations, provide customer training and frontline technical support, and lead proof-of-concept (PoC) projects for both existing and prospective customers. Leveraging your experience in automotive, commercial vehicle, off-highway, or powertrain engineering, you will help customers understand how Secondmind's AI technology accelerates engineering workflows, improves calibration, and enables more efficient design space exploration.
This is an exciting opportunity to join a fast-growing company operating in a dynamic startup environment, where your technical expertise, customer engagement, and problem-solving skills will play a key role in driving customer adoption, technical success, and long-term business growth.
What will you be responsible for?
- Take ownership of and lead pre-sales and frontline customer support engagements, including discovery workshops, solution mapping, and tailored product demonstrations.
- Engage with customers to identify opportunities to apply Secondmind's AI platform across the automotive engineering V-cycle, including automotive, commercial vehicle, off-highway, and powertrain development.
- Lead technical evaluations, proof-of-concept (PoC), and pilot projects by defining success criteria.
- Partner with sales leadership to develop and deliver compelling technical presentations, proposals, demonstrations, and supporting collateral.
- Serve as a trusted technical advisor to customers throughout onboarding, deployment, and adoption, ensuring long-term customer success.
- Collaborate with Product Management and ML Engineering teams to provide customer feedback and influence product features, capabilities, and roadmap priorities.
- Represent Secondmind at customer meetings, industry conferences, technical workshops, and other events across Europe.
What skills, experience, and qualifications do you need to succeed in this role?
Essential
- Proven experience in a technical role for automotive, powertrain or off-highway applications.
- Experience or understanding of engine calibration and toolchains used as part of calibration.
- Familiarity with AI/ML methods and their application to engineering, calibration optimization, or design exploration.
- Experience in engineering for vehicle, and engine development. And understanding of calibration and use of CAE tools in this space.
- Proven ability to communicate complex technical concepts clearly to both technical and executive audiences.
- Bachelor’s degree in engineering or related technical discipline (Master’s preferred).
What would make you thrive as a Senior Technical Solutions Manager?
You'll thrive in this role if you're someone who combines deep technical credibility with genuine enjoyment of customer-facing work - comfortable leading workshops, running demos, and translating complex AI and calibration concepts for both engineers and executives. You're naturally curious about customer problems, energized by proving value through hands-on PoCs and pilots rather than just pitching, and equally at ease collaborating internally with ML and Product teams as you are representing the company externally at conferences and customer sites. You bring a consultative, trusted-advisor mindset, thrive amid the ambiguity and pace of a growing startup, and take genuine satisfaction in seeing a customer succeed as a result of your technical guidance.
Our culture - What we can offer you
We offer a working environment that is inclusive, stimulates innovation and continuous learning, and that thrives on growth and change. Our culture is underpinned by our values; they are what we stand for, part of our DNA. They help us to attract and retain the right talent and customers, help us make the right decisions and clarify how we should all behave and treat one another, they are:
- Delight every customer (Customers)
- No bar too high (Excellence)
- Give more than take (Sustainability)
- Make the impossible, possible (Innovation)
- Celebrate differences, act as one (Inclusion)
We also offer a number of benefits including:
- Competitive salary - reviewed annually
- 25 days annual leave, plus statutory bank holidays
- TGIF: The last Friday of every month is a half day for our employees
- Enhanced family leave policies
- Salary Sacrifice Pension Scheme
- Life Assurance of 4x salary
- Private Medical Insurance
- Eyecare Policy
- Dental Cash Plan
- Stock Options (where applicable)
- Free 24 hour access on-site gym
- Discount Shopping & Wellbeing Platform
- Employee Assistance Programme
- Values Award Scheme
- Cambridge Botanic Garden membership
- Social events, game nights and sports groups
Senior Technical Solutions Manager in Cambridge employer: Secondmind
Secondmind is an excellent employer that fosters a collaborative and innovative work culture in the vibrant city of Cambridge. With a focus on employee growth, you will have access to comprehensive benefits, including competitive salaries, generous leave policies, and on-site gym facilities, all while working on cutting-edge data visualization projects that make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Technical Solutions Manager in Cambridge
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Secondmind or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Secondmind.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Secondmind.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Secondmind that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Senior Technical Solutions Manager in Cambridge
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Secondmind.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Secondmind and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Secondmind
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Secondmind uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
