At a Glance
- Tasks: Support clients with complex needs on their recovery journey and build trusting relationships.
- Company: Second Step, a leading mental health charity in the South West.
- Benefits: Training, ongoing supervision, and a supportive team environment.
- Other info: Join a close-knit team dedicated to innovative support solutions.
- Why this job: Make a real difference in people's lives while promoting independence and recovery.
- Qualifications: Experience in supporting individuals with mental health, homelessness, or substance issues.
The predicted salary is between 30000 - 40000 € per year.
Second Step are providing Step Together an exciting service for people with complex needs in Somerset. We work with clients and partners creatively to develop new and sustainable support for adults facing difficulties in obtaining and sustaining housing and with mental health needs, drug and alcohol problems, behavioural issues, significant debt, and involvement in the criminal justice system. The service offers a psychological, adversity and trauma (PAT) informed approach, advocates for system change, creatively thinking with other agencies to develop innovative ways to overcome barriers to engagement.
Main duties of the job
- Working to the Recovery Coach Model principles, you will develop strengths-based actions orientated around the Outcome Star.
- You will engage and support your own caseload of clients with complex needs in leading their journeys, and maximising their choice and control over the support they receive by developing a responsible and individual network of support.
- You will have an understanding of issues relating to homelessness and mental health, and be able to build and sustain relationships with clients.
- You will have a commitment to promoting independence and supporting vulnerable people in developing move on and recovery plans.
- We work in a recovery focused, psychological, adversity and trauma (PAT) informed way in all aspects of the teams practice using relevant interventions, including Assessments, Support Planning, Risk Assessing, Brief Interventions and Solution Focused Therapy.
- You will receive training, and on-going supervision and benefit from both operational and reflective supervision, case formulation and restorative peer support.
- In addition to this you will be part of a close knit and supportive team of colleagues with opportunities for shared practice and collaborative working.
About us
Second Step is a leading mental health charity in the South West offering housing, support and hope to thousands of people with mental health and other needs. We promote mental health and wellbeing by supporting people and communities to build brighter futures.
Job responsibilities
- Conduct and support client assessments.
- Positively manage and reduce clients using safety and inclusion planning tools.
- Working with a caseload, undertake proactive work across Somerset to engage and build trusting relationships with clients.
- Developing a full understanding of their backgrounds, current situation, their priorities, needs, hopes and ambitions.
- Provide a single consistent point of contact for a client and other people working with them.
- Develop strength-based actions, orientated around the Outcomes Star.
- Support each client in leading their journey at a pace that is right for them, and review progress on actions with them on a regular basis.
Person Specification
Experience
- Proven experience of working in service provision for people with complex and multiple needs relating to at least two of the following: mental health, drug and alcohol, homelessness, offending.
- Proven experience of outreach or floating support work, demonstrating persistence and flexibility and a range of strategies in successfully supporting clients to engage voluntarily.
- Proven ability to build relationships, and to work collaboratively and successfully in a team environment across sectors and agencies.
- Proven ability to promote and apply good practice in equality and diversity.
- Proven ability to operate risk management and safe working practices in working with vulnerable clients.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Recovery Coach, Step Together in Somerset employer: Second Step
Second Step is an exceptional employer, dedicated to fostering a supportive and collaborative work environment for Recovery Coaches in Somerset. With a strong focus on employee growth through ongoing training and reflective supervision, we empower our staff to make a meaningful impact in the lives of individuals facing complex challenges. Our commitment to mental health and wellbeing, combined with a close-knit team culture, ensures that you will thrive both personally and professionally while contributing to transformative change in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Recovery Coach, Step Together in Somerset
✨Tip Number 1
Network like a pro! Reach out to people in the field of mental health and support services. Attend local events or workshops where you can meet potential colleagues or employers. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion! When you get the chance to chat with hiring managers or during interviews, share your personal experiences or motivations for wanting to work as a Recovery Coach. Authenticity goes a long way in making a memorable impression.
✨Tip Number 3
Prepare for those tricky questions! Think about how you would handle specific scenarios related to supporting clients with complex needs. Practising your responses can help you feel more confident and articulate during interviews.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team at Second Step.
We think you need these skills to ace Recovery Coach, Step Together in Somerset
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for helping people shine through. We want to see your commitment to supporting those with complex needs and how you can make a difference in their lives.
Tailor Your Experience:Make sure to highlight your relevant experience in mental health, homelessness, or outreach work. We’re looking for specific examples that demonstrate your ability to build relationships and support clients effectively.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Second Step
✨Know Your Stuff
Make sure you understand the Recovery Coach Model and the principles behind it. Familiarise yourself with the Outcome Star and how it can be applied in practice. This will show that you're not just interested in the role, but that you’re ready to hit the ground running.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your experience with complex needs, mental health, or homelessness. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Show empathy and understanding, as these are key traits for a Recovery Coach. Ask thoughtful questions about their approach and how they support their clients.
✨Emphasise Teamwork
Highlight your ability to work collaboratively across different sectors. Share examples of how you've successfully worked in teams before, especially in challenging situations. This will demonstrate that you can thrive in a supportive team environment like Second Step.
