At a Glance
- Tasks: Support clients through emotional distress and create Wellness Action Plans.
- Company: Leading mental health charity dedicated to inspiring hope and delivering change.
- Benefits: Excellent annual leave, Employee Assistance Programme, and ongoing training opportunities.
- Other info: Join a passionate team and help transform communities in the Southwest.
- Why this job: Make a real difference in people's lives while developing your skills in mental health support.
- Qualifications: Experience with mental health support and strong organisational skills required.
The predicted salary is between 30000 - 40000 £ per year.
The Safe Haven service offers short‑term support to clients.
This service focuses on supporting episodes of emotional distress rather than providing ongoing support interventions.
The service offers support interventions, including the discussion of self‑management tools and the creation of Wellness Action Plans.
The Second Step Team also offers clients support with managing suicidal ideation, emotional distress, anxiety, depression, low mood, social isolation, and sleep hygiene.
We can offer additional support and signposting for issues such as housing, debt, health problems, drugs and alcohol use, substance misuse and unemployment.
About You
You will be working alongside your peer Recovery Navigators, providing support to clients via the telephone, virtually, and in person.
You'll have experience of working with people with mental health and complex needs, carrying out needs and risk assessments.
You will need to take a holistic view, with a recovery and psychologically informed approach.
You will have good organisational skills, be IT proficient and be able to complete client records within specific timeframes.
You will have proven skills in managing risk and escalating referrals for clients who may require additional specialist support.
Second Step offers an excellent annual leave package, support from our Employee Assistance Programme if needed, and a comprehensive induction programme with ongoing training opportunities.
Second Step is a leading mental health charity in the Southwest offering housing, support and hope to thousands of people with mental health and other support needs.
We aim to inspire hope and deliver change for everybody and every community we work with.
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Recovery Navigator, Safe Haven employer: Second Step
Second Step is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its Recovery Navigators. With a strong focus on employee well-being, we offer generous annual leave, access to our Employee Assistance Programme, and continuous training opportunities to enhance your skills. Located in the Southwest, our team is passionate about making a meaningful impact in the community, providing you with the chance to contribute to transformative mental health support while growing both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Recovery Navigator, Safe Haven
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Second Step.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Second Step!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Second Step, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Second Step or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Recovery Navigator, Safe Haven
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Second Step:Before hitting send, make sure to tailor your application specifically to Second Step! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Second Step
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
