Mental Health Crisis Worker
Mental Health Crisis Worker

Mental Health Crisis Worker

Frome Full-Time 30000 - 42000 £ / year (est.) No home office possible
S

At a Glance

  • Tasks: Support individuals in emotional distress within a safe space, working evenings on weekends.
  • Company: Join Second Step, a leading mental health service provider dedicated to community wellbeing.
  • Benefits: Enjoy 26 days holiday, flexible working hours, and comprehensive training.
  • Why this job: Make a real difference in people's lives while gaining valuable experience in mental health support.
  • Qualifications: Experience with complex needs and a driving licence are essential.
  • Other info: This is a rolling advert; apply early for the best chance!

The predicted salary is between 30000 - 42000 £ per year.

Do you want to work for an organisation that offers excellent training and support? We also offer 26 days holiday (pro rata for part time positions) and flexible working arrangements including flexitime. Are you passionate about ensuring people get the right help at the right time? Do you have experience of working with people in emotional distress? If this sounds like you, you may be the person we are looking for!

We are seeking Mental Health Crisis Workers to work in our Crisis Safe Space provisions in Mendip. The Crisis Safe Space service operates 7 nights per week (5.30 – 11:00pm) in our Mendip premises. We provide a safe, welcoming, comfortable place for people experiencing acute emotional distress to receive the support they need. We also work with our Open Mental Health partners to seek further support as required. We are able to offer three shifts a week; Thursday, Friday and Saturday.

About you:

  • Have experience supporting people with complex needs, including mental health
  • Be great at building trust with those you work with
  • Have a driving licence and access to a vehicle due to the geography of the area

What is Open Mental Health about?

Open Mental Health is an alliance of local voluntary organisations and the NHS. We are working in partnership to ensure that residents of Somerset get the support they need, when they need it. Our shared ambition is to ensure that people living with mental health problems get the right support at the right time. Working together, we support people to live a full life, by enabling access to specialist mental health services, housing support, debt and employment advice, volunteering opportunities, community activities and physical exercise, to help support and improve their wellbeing and quality of life.

Second Step is a leading provider of mental health services. We offer excellent training and support, and we acknowledge the commitment and dedication of our employees, which is the foundation of our success. We would like to hear from people who share the same belief and values.

For an informal conversation about these roles please contact – Robyn Butler or Shane Weller.

Closing Date: This is a rolling advert, and candidates will be interviewed as they apply. We reserve the right to close the advert once a suitable candidate has been appointed.

Interview date: TBC

The ability to travel to several appointments daily (including in rural areas with limited/ unreliable public transport) is essential.

Mental Health Crisis Worker employer: Second Step

At Second Step, we pride ourselves on being an exceptional employer, offering comprehensive training and unwavering support to our Mental Health Crisis Workers. Located in the heart of Mendip, our Crisis Safe Space provides a nurturing environment for both employees and those we serve, with flexible working arrangements and generous holiday allowances that promote a healthy work-life balance. Join us in making a meaningful impact in the community while enjoying opportunities for personal and professional growth within a collaborative and compassionate team.
S

Contact Detail:

Second Step Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Mental Health Crisis Worker

✨Tip Number 1

Familiarise yourself with the principles of mental health support and crisis intervention. Understanding the specific challenges faced by individuals in emotional distress will help you demonstrate your passion and knowledge during any conversations or interviews.

✨Tip Number 2

Network with professionals in the mental health field, especially those connected to Open Mental Health. Engaging with current employees or attending relevant events can provide insights into the organisation's culture and values, which you can reference in discussions.

✨Tip Number 3

Prepare to discuss your experience with complex needs and how you've built trust with clients in the past. Real-life examples will showcase your skills and make you a more compelling candidate.

✨Tip Number 4

Be ready to talk about your flexibility and willingness to work evenings and weekends. Highlighting your availability for the specific shifts required will show your commitment to the role and the service provided.

We think you need these skills to ace Mental Health Crisis Worker

Experience in Mental Health Support
Empathy and Compassion
Active Listening Skills
Trust-Building Abilities
Knowledge of Crisis Intervention Techniques
Ability to Work Under Pressure
Strong Communication Skills
Teamwork and Collaboration
Problem-Solving Skills
Flexibility and Adaptability
Understanding of Complex Needs
Driving Licence and Access to a Vehicle
Knowledge of Local Mental Health Resources
Commitment to Continuous Learning

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in supporting individuals with complex needs, particularly in mental health. Use specific examples to demonstrate your ability to build trust and provide support.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for mental health support. Mention your understanding of the role and how your values align with those of Open Mental Health and Second Step.

Highlight Relevant Skills: In your application, emphasise skills such as empathy, communication, and problem-solving. These are crucial for a Mental Health Crisis Worker and will show you understand the demands of the role.

Prepare for Informal Conversations: Since the job posting encourages informal conversations, be ready to discuss your experiences and motivations. Prepare questions about the role and the organisation to show your genuine interest.

How to prepare for a job interview at Second Step

✨Show Your Passion for Mental Health

Make sure to express your genuine passion for helping individuals in emotional distress. Share personal experiences or motivations that led you to pursue a career in mental health, as this will resonate with the interviewers.

✨Demonstrate Your Experience

Be prepared to discuss specific examples from your past work where you supported individuals with complex needs. Highlight any relevant training or certifications that showcase your qualifications for the role.

✨Build Rapport During the Interview

Since building trust is crucial in this role, practice establishing rapport with your interviewers. Use active listening skills and engage in a friendly manner to create a comfortable atmosphere.

✨Understand the Organisation's Values

Familiarise yourself with the values and mission of Open Mental Health and Second Step. Be ready to discuss how your personal values align with theirs, demonstrating that you are a good fit for their team.

Mental Health Crisis Worker
Second Step
S
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>