Second Step is recruiting a Mental Health Crisis Worker for the Crisis Safe Space, a service within the Open Mental Health alliance of local voluntary organisations and the NHS. The post offers a safe, welcoming place for people in acute emotional distress, and the worker co-produces recovery and crisis plans with them. Shifts run three evenings a week, Thursday to Saturday, from 5.30pm to 11pm. Applicants need at least two years of significant experience with people who have mental health or complex needs.
What the job involves
- Provide a safe, welcoming space for people experiencing acute emotional distress during Crisis Safe Space shifts
- Build trusting and collaborative relationships with service users
- Deliver services in a warm, welcoming way that shows ambition and hope for service users
- Use trauma and psychologically informed approaches, such as motivational interviewing, brief interventions and solution-focused work, to engage clients
- Co-produce, implement and review recovery plans, crisis plans and self-management tools such as Wellness Recovery Action Plans with service users
- Work within Second Step policies, procedures, values, code of conduct and current legislation using a recovery-oriented, equalities-based approach
- Work with Open Mental Health partners to seek further support for service users as required
What’s required
Experience
- Minimum of two years significant experience working with people with mental health needs or complex needs
- Proven experience of working with people with multiple needs, such as mental health, homelessness, alcohol or drug dependency and long-term conditions
- Proven experience of carrying out needs and/or risk assessments and the support planning process
- Experience of working with several individuals who have competing needs and priorities
Nice to have
- Lived experience of mental health issues or services, as a user, carer or supporter
What’s offered
- Excellent training and support
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Mental Health Crisis Worker (Crisis Safe Space) in Bath employer: Second Step
Second Step is an exceptional employer dedicated to fostering a supportive and inclusive work environment for those passionate about mental health. With a strong commitment to employee development, you will benefit from comprehensive training, flexible working options, and a collaborative team culture that prioritises personal growth and well-being. Located in Swindon, this role offers the unique opportunity to make a meaningful impact in the community while being part of a diverse organisation that values every individual's contribution.
