At a Glance
- Tasks: Be the friendly face of our hometel, juggling check-ins, bar service, and guest support.
- Company: Join a unique hometel that prioritises comfort and community.
- Benefits: Enjoy competitive pay, extra annual leave, wellness support, and gym access.
- Other info: Great career progression opportunities and inclusive workplace culture.
- Why this job: Make a real difference in guests' experiences while learning valuable skills.
- Qualifications: Experience in hospitality or customer service is a plus, but not essential.
The predicted salary is between 18900 - 23100 £ per year.
Host - Southampton
Care, made daily.
We design and run hometels, places that are practical but still feel good to stay in, built around how people actually travel and live.
You are a Host at Second Nature.
This is a multi-skilled role.
One minute you're behind the desk sorting a check-in or check-out, the next you're behind the bar taking a food order, serving a table, or making a drink, cocktails included.
You move easily between front desk and food and beverage across a shift, bringing the same warmth and attention to both.
We use them across every role in the Group, from Maintenance to Front of House to the kitchens.
A guest arrives tired from travel.
You work out what they'll need next, like the key, the Wi Fi, or a local restaurant tip, before they ask.
You learn the neighbourhood, the local events, the hidden gems.
You help guests discover them without slowing them down.
We don't hire for a hotel-industry background.
Work behind the bar when the shift needs you: taking food and drink orders, serving guests, and making drinks, including cocktails.
Move easily between front desk and food and beverage duties across a shift, wherever you're needed most.
Answer questions about the local area, events, and the building with real enthusiasm, not a script.
Spot what a guest needs before they ask, and act on it: remembering a preference, flagging a concern, quietly sorting a problem.
Report maintenance or cleaning issues straight away, and keep the front office and bar area tidy and welcoming.
Pass guest information to the team, like special requests, feedback and issues, so nothing gets missed between shifts.
Help with phones, mail, and parcels, and support events or busy check-ins when the team needs an extra pair of hands.
Experience looking after people day-to-day, whether that's in hospitality, retail, care work, or anywhere else you deal with the public face to face.
Comfortable picking up bar and food service skills, from taking orders to making drinks and cocktails, even if it's new to you.
Comfortable with basic admin and using the phone.
Your path might go from Host to Senior Host, to Front of House Supervisor, or into other roles across the business.
Proper training from day one, including bar and food service skills, plus skills that will help you wherever you go next.
More annual leave the longer you stay, company benefits, two paid volunteer days a year, and a Company Sick Pay Scheme.
Pension contributions, wellbeing support, a Cycle to Work scheme, and gym access at our properties.
Meet the team and see the building. A note on inclusion.
We welcome applications from every background, regardless of age, race, ethnicity, gender, sexual orientation, disability, religion or belief.
Bar Hostess in Southampton employer: Second Nature
At Second Nature, we pride ourselves on creating a supportive and inclusive work environment where every team member is valued. Located in the vibrant city of London, our culture emphasises genuine hospitality, personal growth, and teamwork, ensuring that you are not just an employee but a vital part of our mission to provide exceptional guest experiences. With opportunities for career advancement, comprehensive training, and a range of benefits including additional annual leave and wellness initiatives, working with us means being part of a community that truly cares about your development and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Hostess in Southampton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Second Nature. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Second Nature
Don't be shy about reaching out to Second Nature directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Bar Hostess in Southampton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Second Nature and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Second Nature
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
