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- Tasks: Lead quality in health coaching, ensuring high standards and impactful member experiences.
- Company: Join a mission-driven team tackling type 2 diabetes and obesity through innovative health coaching.
- Benefits: Flexible working hours, CPD budget, and supportive colleagues focused on making a difference.
- Why this job: Make a real impact on health behaviour change while developing your coaching skills.
- Qualifications: HCPC-registered dietitian with a passion for health and coaching excellence.
- Other info: Hybrid working model with opportunities for career growth and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Experienced HCPC-registered dietitian with a passion for excellence in health coaching and a drive to elevate health behaviour change. At Second Nature, we are on a mission to eradicate type 2 diabetes and obesity by delivering world-class health coaching that transforms lives. As our Coaching Quality Lead, you will oversee the quality and consistency of coaching delivery across all programmes, ensuring every member experience meets high standards for compassion, evidence-based practice, and impact.
What you will do day to day:
- Coach review and feedback: Regularly review the work of our team of health coaches (nutritionists and dietitians) using internal quality tools, member feedback, and behavioural data to assess coaching effectiveness.
- Continuous development: Deliver clear, constructive, and supportive feedback to individual coaches to foster growth, strengthen skills, and maintain exceptional standards across all programmes.
- Coaching insights: Thrive in a fast-paced environment.
- Strong at managing multiple priorities while maintaining high standards.
- Collaborative and independent, able to take ownership while building alignment across teams.
- Tech competence and comfort working with a laptop all day.
- Passionate about health, wellbeing, and making a measurable difference.
- Available to work 5 days per week (Monday to Friday), 40 hours per week.
We embrace a hybrid working model to offer flexibility and balance. London-based team members: 1-2 days in the office each week. Remote team members: monthly visits to London. This structure gives you the best of both worlds—meaningful in-person collaboration and the flexibility to work remotely.
The company:
Obesity is a global epidemic; in the UK, we spend £9 billion a year on diseases like type 2 diabetes. Our mission is to eradicate the global epidemic of chronic lifestyle diseases through sustained lifestyle and habit change. Our habit-change programme is delivered digitally via mobile and web apps and helps people lose weight and reduce risk of serious conditions such as type 2 diabetes and heart disease. Positive impact: we have helped over 250,000 people. Trustpilot rating: excellent from thousands of members. Commissioned by NHS and leading health insurer Vitality Health. GLP-1 medication-assisted weight loss programmes with NICE approval.
To apply: Please complete the application form and attach your CV.
Benefits:
- Mission-driven, forward-thinking team redefining health behaviour change.
- Ownership over coaching growth across programmes (NHS and consumer).
- Smart, supportive colleagues who care about impact.
- Balance strategic influence with hands-on coaching connection.
- Flexible working hours and autonomy over workload.
- CPD budget of £200/year plus protected CPD time.
- Quarterly company meet-ups.
- Salary sacrifice and cycle-to-work schemes.
Second Nature Health Coaching Quality Lead employer: Second Nature
Contact Detail:
Second Nature Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Second Nature Health Coaching Quality Lead
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Second Nature on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to health coaching and quality assurance. We recommend using the STAR method to structure your answers—this will help you showcase your experience effectively.
✨Tip Number 3
Show your passion for health and wellbeing during the interview. Share personal stories or experiences that highlight your commitment to making a difference in people's lives—this aligns perfectly with Second Nature's mission!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can leave a lasting impression and show your enthusiasm for the role.
We think you need these skills to ace Second Nature Health Coaching Quality Lead
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for health coaching and behaviour change right from the start. Share your personal experiences or motivations that drive you to make a difference in people's lives.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with our mission at Second Nature. Use keywords from the job description to show us you understand what we're looking for.
Be Clear and Concise: When filling out the application form, keep your answers straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Second Nature
✨Know Your Stuff
Make sure you brush up on the latest trends in health coaching and dietetics. Familiarise yourself with evidence-based practices and be ready to discuss how you can elevate coaching standards at Second Nature.
✨Showcase Your Passion
Let your enthusiasm for health and wellbeing shine through. Share personal stories or experiences that highlight your commitment to making a difference in people's lives, especially in relation to type 2 diabetes and obesity.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific coaching situations. Think of examples where you've provided constructive feedback or managed multiple priorities while maintaining high standards—this will show your ability to thrive in a fast-paced environment.
✨Embrace Collaboration
Since the role involves working closely with a team, be prepared to discuss how you build alignment across teams. Highlight any past experiences where you successfully collaborated with others to achieve common goals, showcasing your ability to work both independently and as part of a team.
