Hospitality hostess in Belfast

Host - Belfast Care, made daily. We design and run hometels, places that are practical but still feel good to stay in, built around how people actually travel and live. You are a Host at Second Nature. This is a multi-skilled role. One minute you're behind the desk sorting a check-in or check-out, the next you're behind the bar taking a food order, serving a table, or making a drink, cocktails included. You move easily between front desk and food and beverage across a shift, bringing the same warmth and attention to both. We use them across every role in the Group, from Maintenance to Front of House to the kitchens. A guest arrives tired from travel. You work out what they'll need next, like the key, the WiFi, or a local restaurant tip, before they ask. You learn the neighbourhood, the local events, the hidden gems. You help guests discover them without slowing them down. We don't hire for a hotel-industry background. Work behind the bar when the shift needs you: taking food and drink orders, serving guests, and making drinks, including cocktails. Move easily between front desk and food and beverage duties across a shift, wherever you're needed most. Answer questions about the local area, events, and the building with real enthusiasm, not a script. Spot what a guest needs before they ask, and act on it: remembering a preference, flagging a concern, quietly sorting a problem. Report maintenance or cleaning issues straight away, and keep the front office and bar area tidy and welcoming. Pass guest information to the team, like special requests, feedback and issues, so nothing gets missed between shifts. Help with phones, mail, and parcels, and support events or busy check-ins when the team needs an extra pair of hands. Experience looking after people day-to-day, whether that's in hospitality, retail, care work, or anywhere else you deal with the public face to face. Comfortable picking up bar and food service skills, from taking orders to making drinks and cocktails, even if it's new to you. Comfortable with basic admin and using the phone. Your path might go from Host to Senior Host, to Front of House Supervisor, or into other roles across the business. Proper training from day one, including bar and food service skills, plus skills that will help you wherever you go next. More annual leave the longer you stay, company benefits, two paid volunteer days a year, and a Company Sick Pay Scheme. Pension contributions, wellbeing support, a Cycle to Work scheme, and gym access at our properties. Meet the team and see the building. A note on inclusion. We welcome applications from every background, regardless of age, race, ethnicity, gender, sexual orientation, disability, religion or belief.