At a Glance
- Tasks: Prepare guest rooms and shared spaces, ensuring every detail is perfect for arrivals.
- Company: Join Second Nature, part of Lamington Group, where care meets hospitality.
- Benefits: Enjoy competitive pay, extra time off, and friends-and-family rates at our hometels.
- Other info: Grow your career in a supportive team environment with real opportunities.
- Why this job: Make a real impact by creating welcoming spaces that guests love.
- Qualifications: Experience in housekeeping or fast-paced roles with a keen eye for detail.
The predicted salary is between 22000 - 26000 £ per year.
Second Nature is part of Lamington Group. We design and operate hometels, combining practicality with feeling. Our team pays attention to what guests actually need.
You are the Room Maker at Second Nature. Every room you prepare shapes the first feeling a guest has when they walk through the door. Your day is hands-on and always moving. You’ll clean and prepare guest rooms and shared spaces, make sure every detail is ready before arrival, replenish essentials, report maintenance issues, and keep standards consistently high.
This role gives back the satisfaction of creating spaces people instantly feel good in. You’ll build a craft around care, detail, and consistency while being part of a team that relies on one another and takes pride in doing things well. There's a real opportunity to grow, learn the wider operation, and build a career in hospitality.
Five things we hire for:
- Use Instinct. You read what's needed and act on it.
- Own It. You finish what you start and are honest about what works and what doesn't.
- Include All. You build trust quickly with guests, colleagues, and partners.
- Stay Curious. You ask why and keep learning.
- Think Big. You reject 'good enough' and bring better ideas.
On a good day, you might:
- Prepare rooms for arrivals, fresh linen, stocked amenities, and everything in its place.
- Notice the details that matter, straighten a chair, fluff the cushions, or spot the missing teaspoon.
- Keep guest spaces feeling cared for, bedrooms, corridors, and shared areas that feel clean and calm.
- Spot and report issues quickly, such as a leaking tap or flickering light.
- Work closely with the wider team, keeping Front of House updated on room status.
- Handle guest requests with care.
- Keep your trolley and workspaces organised.
Experience that fits the role:
- Experience in housekeeping, hospitality, cleaning, or another fast-paced role.
- Confidence working independently and managing your time well.
- A strong eye for detail.
- A reliable and proactive approach.
- Comfortable working as part of a team and communicating clearly.
- Experience in hotels or guest accommodation is a bonus.
What you get back:
- A supportive team that understands great housekeeping is a team effort.
- Opportunities for growth within the company.
- Hands-on training and structured onboarding.
- Additional annual leave that grows with length of service.
- Access to friends-and-family rates across our hometels.
- Competitive benefits package including pension contributions and wellbeing initiatives.
Our hiring process is short, honest, and human:
- Apply by sending your CV and a few lines on why this role caught your eye.
- First conversation: A 30-minute call with the hiring manager.
- On-site visit: Meet the team and see the building.
- Offer: If it's a fit on both sides, we move quickly.
We close the loop: Every applicant hears back from us, yes or no.
Second Nature and Lamington Group are an equal opportunities employer. We welcome applications from every background.
If you need any adjustments to take part in our hiring process, tell us when you apply.
Ready? Apply now.
Room Maker in London employer: Second Nature Chiswick
At Second Nature, part of the Lamington Group, we pride ourselves on fostering a supportive and collaborative work environment where every team member is valued. As a Room Maker, you'll not only enjoy competitive benefits and opportunities for career growth within the hospitality sector, but you'll also be part of a culture that prioritises care, attention to detail, and genuine connections with both guests and colleagues. With hands-on training and a commitment to employee wellbeing, this role offers a meaningful path in a vibrant location that celebrates the art of hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Room Maker in London
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Second Nature Chiswick and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Room Maker in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Second Nature Chiswick that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Second Nature Chiswick.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Second Nature Chiswick get a sense of who you are beyond your experience!
How to prepare for a job interview at Second Nature Chiswick
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Second Nature Chiswick and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
