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- Tasks: Maintain and service security systems, ensuring top-notch quality and compliance.
- Company: Join SECOM Plc, a global leader in bespoke security solutions with a strong sustainability ethos.
- Benefits: OTE £50,000 - £55,000, paid travel, company vehicle, and extensive training.
- Other info: Enjoy flexible working and exclusive discounts through the SECOM Rewards Programme.
- Why this job: Make a real impact in security while enjoying excellent career development opportunities.
- Qualifications: Experience with intruder alarms, IP CCTV, and access control; full UK driving licence required.
The predicted salary is between 42500 - 52500 £ per year.
SECOM Plc, part of the global SECOM Group, operates in 22 countries and is a market leader in bespoke security solutions. With award-winning training, a strong sustainability ethos, and a commitment to career development, SECOM is an ideal place to build a secure and rewarding future.
The role involves:
- Maintenance and emergency callouts of security systems including intruder alarms, IP CCTV, access control, and VMS platforms.
- Ensuring all systems are installed to design specifications and meet the client’s brief while maintaining a high standard of quality and compliance.
- Attending planned maintenance and reactive fault-finding visits.
- Carrying out planned maintenance, interpreting technical drawings, ordering parts, and ensuring timely completion of projects.
- Being part of the on-call rota, communicating effectively with service teams, and reporting all work electronically.
The ideal candidate includes:
- Proven experience servicing intruder alarms, IP CCTV, and access control.
- Customer-focused, a strong communicator, computer literate, and comfortable working to deadlines.
- A full UK driving licence and knowledge of Pyronix is essential.
Why apply?
- OTE £50,000 - £55,000 a year
- Paid door to door travel
- Company vehicle
- Private dental and health cover
- Life insurance
- Pension
- Cycle-to-work scheme
- Flexible working
- Access to 100s of discounts on hospitality, retail, entertainment via the SECOM Rewards Programme.
Candidates will also benefit from extensive training and clear career progression paths through SECOM's National Training Academy.
SECOM Plc is committed not only to protecting people and property but also to supporting our employees with a strong benefits package, excellent career development opportunities, and access to the SECOM Rewards Programme, which offers exclusive discounts at over 900 UK retailers on groceries, travel, utilities, and more. Our commitment extends beyond our people to the planet, with sustainability at the heart of our operations. We've earned a Gold rating from EcoVadis for our sustainable practices and are actively working towards achieving net-zero emissions. With a 4.3 out of 5 rating on Glassdoor, SECOM is recognised for fostering a positive work environment where employees are valued and supported.
The Benefits include:
- Flexible Working
- Private Dental Scheme
- Life Insurance
- Cycle to Work Scheme
- EAP
Security Service Engineer employer: Secom
Contact Detail:
Secom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Service Engineer
✨Tip Number 1
Network like a pro! Reach out to current or former SECOM employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role as a Security Service Engineer.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can talk confidently about intruder alarms, IP CCTV, and access control systems. We want to see that you know your stuff!
✨Tip Number 3
Show off your customer service skills! Think of examples where you've gone above and beyond for clients. SECOM values a customer-focused approach, so let that shine through in your conversations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest roles and updates there, making it super easy to stay in the loop.
We think you need these skills to ace Security Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with security systems like intruder alarms and IP CCTV. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with SECOM and how you can contribute to our commitment to quality and customer service. Keep it engaging and personal!
Show Off Your Communication Skills: As a Security Service Engineer, communication is key. In your application, highlight any experiences where you’ve effectively communicated with clients or team members. We love candidates who can connect with others!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the SECOM family!
How to prepare for a job interview at Secom
✨Know Your Tech
Make sure you brush up on your knowledge of intruder alarms, IP CCTV, and access control systems. Familiarise yourself with the technical specifications and common issues that arise in these areas. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Showcase Your Customer Focus
Since the role is customer-focused, prepare examples of how you've successfully communicated with clients in the past. Think about times when you resolved issues or went above and beyond to meet a client's needs. This will demonstrate your ability to maintain strong relationships and provide excellent service.
✨Be Ready for Problem-Solving
Expect to be asked about how you handle emergencies or unexpected faults. Prepare a few scenarios where you had to think on your feet and troubleshoot effectively. Highlight your logical approach and how you ensure timely completion of projects, as this aligns with the job's requirements.
✨Understand SECOM's Values
Research SECOM's commitment to sustainability and employee development. Be ready to discuss how your values align with theirs, especially regarding their focus on career progression and environmental responsibility. This shows that you're not just looking for a job, but a place where you can grow and contribute positively.