At a Glance
- Tasks: Service and maintain security systems, CCTV, and access control platforms.
- Company: Join SECOM Plc, a global leader in security solutions with a positive work culture.
- Benefits: Enjoy flexible working, private dental scheme, gym discounts, and more.
- Other info: Be part of a sustainable company committed to employee growth and community support.
- Why this job: Make a real difference in security while developing your skills in a supportive environment.
- Qualifications: Experience in security systems and good communication skills are essential.
We are currently seeking a HSS Security Service Engineer to work from our busy Hainault Office. Reporting directly to the regional Operations Manager, the role will entail the service and maintenance of Security Systems, access IP CCTV and VMS Platforms.
The Role
- Attend and undertake servicing of security systems, access, IP CCTV and VMS Platforms.
- Attend sites and undertake reactive fault-finding visits and maintenance of installed products.
- Understand specifications, drawings and design standards to ensure the systems are installed to the clients brief and standard.
- Solution finding and problem-solving mentality and methodology.
- Meet deadlines including predefined target times, first fix dates and PMV dates.
- Communicate clearly and concisely with the service team and management regarding customer issues or site problems.
- Carry out all paperwork and electronic reporting to the service team promptly.
- Present a professional appearance at all times.
- Active team member of on call service rota.
- Commercial awareness to ensure the job is delivered within the timescale allocated.
The Candidate
- Good timekeeping.
- Customer orientated.
- Good communication skills.
- Ability to work as part of a team.
- Effective verbal and written skills.
- Computer literate.
Requirements
- Experience in servicing of security alarm systems, CCTV and Access.
- PMV delivery of inspections.
- Hold current qualifications or have relevant experience in security alarm systems.
- Full UK Driving Licence.
- Knowledge of Galaxy Intruder, IP CCTV & Access Control systems.
- Pacom equipment knowledge would be advantageous.
- Understanding of service delivery and current standards.
The Company
SECOM Plc is a leading provider of customised security and fire solutions, and part of the global SECOM Group headquartered in Japan, operating across 22 countries. We are committed not only to protecting people and property, but also to supporting our employees with a strong benefits package, excellent career development opportunities, and access to the SECOM Rewards Programme, which offers exclusive discounts at over 900 UK retailers on groceries, travel, utilities, and more. Our commitment extends beyond our people to the planet, with sustainability at the heart of our operations. We’ve earned a Gold rating from EcoVadis for our sustainable practices and are actively working towards achieving net-zero emissions. With a 4.3 out of 5 rating on Glassdoor, SECOM is recognised for fostering a positive work environment where employees are valued and supported.
The Benefits
- Employee Assistance Programme.
- State of the art IT equipment.
- Volunteer days.
- Flexible Working.
- Private Dental Scheme.
- Life Insurance.
- Cycle to Work Scheme.
- EAP & Counselling Services.
- Discount on Gym Memberships.
HSS Service Engineer in Guildford employer: SECOM Security Systems
SECOM Plc is an exceptional employer, offering a dynamic work environment for Fire & Security Multiskilled Installation Engineers. With a strong focus on employee development through extensive training and clear career progression paths, alongside a comprehensive benefits package that includes private health cover, life insurance, and access to exclusive discounts, SECOM prioritises the well-being and growth of its team. Located within a company that values sustainability and has earned a Gold rating from EcoVadis, employees can take pride in contributing to a positive impact on both their careers and the planet.
StudySmarter Expert Advice🤫
We think this is how you could land HSS Service Engineer in Guildford
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like HSS Service Engineer. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like SECOM Security Systems. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time HSS Service Engineer candidates.
✨Directly Apply to SECOM Security Systems
Don’t forget to apply for the HSS Service Engineer role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining SECOM Security Systems.
We think you need these skills to ace HSS Service Engineer in Guildford
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at SECOM Security Systems. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at SECOM Security Systems.
How to prepare for a job interview at SECOM Security Systems
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at SECOM Security Systems.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at SECOM Security Systems.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at SECOM Security Systems.
