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- Tasks: Maintain and respond to emergencies for fire and security systems, ensuring top-notch service.
- Company: Join SECOM Plc, a global leader in bespoke security solutions with a strong sustainability ethos.
- Benefits: Earn £50-55k annually, enjoy paid travel, a company vehicle, and comprehensive health cover.
- Why this job: Make a real difference in safety while enjoying flexible working and career development opportunities.
- Qualifications: Experience in fire and security systems with a full UK driving licence required.
- Other info: Access hundreds of discounts through the SECOM Rewards Programme.
The predicted salary is between 42000 - 66000 £ per year.
SECOM Plc, part of the global SECOM Group, operates in 22 countries and is a market leader in bespoke security solutions. With award-winning training, a strong sustainability ethos, and a commitment to career development, SECOM is an ideal place to build a secure and rewarding future.
Responsible for maintenance and emergency callouts for both fire and security systems. This includes IP CCTV, intruder alarms, access control, and fire systems. You’ll ensure quality delivery across planned and reactive works, while upholding SLAs and compliance standards. A key part of your role will be first-time fixes and excellent customer communication. Attending planned maintenance and reactive visits, using SECOM’s digital platform to manage workflows, uploading documentation, planning routes with NSB, ordering parts, logging into client portals, and updating service teams. You’ll conduct vehicle and ladder checks, manage van stock, and support the mobilisation of new contracts.
The ideal candidate has a background in both fire and security systems, experience with Pyronix intruder, access control, IP CCTV, conventional and addressable fire alarm systems and compliance. A full UK driving licence is essential. You’ll be customer-focused, adaptable, and confident using digital tools and reporting systems.
Why apply?
- Average Annual earnings fifty to fifty five thousand
- Paid door to door travel
- Company vehicle
- Private dental and health cover
- Life insurance
- Pension
- Cycle-to-work scheme
- Flexible working
- Access to 100s of discounts on hospitality, retail, entertainment via the SECOM Rewards Programme
Multiskilled Security Service Engineer in Newcastle upon Tyne employer: SECOM PLC
Contact Detail:
SECOM PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multiskilled Security Service Engineer in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to current or former employees at SECOM through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can confidently discuss fire and security systems, especially the ones mentioned in the job description. We want you to shine!
✨Tip Number 3
Show off your customer service skills! Think of examples where you've gone above and beyond for clients. SECOM values excellent communication, so let that shine through in your conversations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the SECOM team.
We think you need these skills to ace Multiskilled Security Service Engineer in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with fire and security systems. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Multiskilled Security Service Engineer role. Share specific examples of your past work that relate to the job description.
Show Off Your Digital Skills: Since we use digital platforms for managing workflows, make sure to mention any experience you have with similar tools. Highlighting your comfort with technology will definitely catch our eye!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us keep track of all the amazing candidates like you!
How to prepare for a job interview at SECOM PLC
✨Know Your Stuff
Make sure you brush up on your knowledge of fire and security systems, especially IP CCTV, intruder alarms, and access control. Be ready to discuss your hands-on experience with these systems and any relevant compliance standards. This will show that you're not just a candidate, but someone who truly understands the role.
✨Show Off Your Customer Skills
Since excellent customer communication is key in this role, think of examples where you've successfully interacted with clients or resolved issues. Prepare to share how you ensure customer satisfaction during maintenance and emergency callouts. This will highlight your customer-focused approach.
✨Get Familiar with Digital Tools
SECOM uses a digital platform for managing workflows, so it’s a good idea to familiarise yourself with similar tools. If you have experience using reporting systems or client portals, be sure to mention it. This will demonstrate your adaptability and confidence in using technology.
✨Plan Your Route
Before the interview, think about how you would plan your routes for service calls. You might even want to bring up a time when you efficiently managed your time and resources during a busy day. This shows that you’re proactive and can handle the logistical side of the job.
