At a Glance
- Tasks: Diagnose and repair commercial refrigeration systems while providing excellent customer service.
- Company: Join a supportive family business with a strong team culture.
- Benefits: Earn £42-45k, enjoy paid travel time, overtime, and 20+ days holiday.
- Other info: Ongoing training and career development opportunities await you.
- Why this job: Make a real impact in diverse sectors like food retail and hospitality.
- Qualifications: 5+ years in refrigeration, FGAS qualified, and strong communication skills required.
The predicted salary is between 42000 - 45000 £ per year.
Location: Based in East Anglia (Norfolk, Suffolk, Essex, or Cambridgeshire)
Salary: £42-45k (experience dependent)
Hours: 40 hours per week + paid travel time and overtime
Job Type: Full-time, Permanent
About the Role
We’re looking for an experienced Commercial Refrigeration Service Engineer to work on a wide range of refrigeration and air conditioning systems across our customer sites. You’ll handle diagnostics, repairs, and maintenance, ensuring each system runs efficiently and reliably.
Key Responsibilities
- Diagnose and repair faults in commercial refrigeration and air conditioning systems.
- Carry out planned maintenance visits and reactive breakdowns.
- Participate in our on-call rota to provide 24-hour breakdown cover.
- Support and mentor junior engineers.
- Deliver excellent customer service and uphold company standards.
Requirements
- Minimum 5 years’ experience in commercial refrigeration service & maintenance.
- FGAS Category 1 Qualified (essential).
- City & Guilds Level 3 Refrigeration & Air Conditioning qualification.
- Hydrocarbon (6187) ticket and CSCS card required.
- IPAF and PASMA desirable.
- Full UK Driving Licence.
- Enhanced DBS check (for school sites).
- Strong communication skills and flexible working attitude.
Benefits
- £42–45K salary (experience dependent).
- Paid travel time and enhanced overtime rates.
- 20 days’ holiday plus bank holidays (increasing with service).
- Fully equipped, high-spec van.
- Company tablet for job management.
- Ongoing training and career development.
Why Work for Secker & Sons?
- Established family business with long-serving employees and a supportive team culture.
- Diverse client base covering food retail, hospitality, and education sectors.
- Stable, rewarding career in a company that values professionalism and customer satisfaction.
- Opportunities to work on varied projects across East Anglia and London.
If you’re an experienced Refrigeration Engineer or a skilled technician looking for your next challenge, we’d love to hear from you.
Experienced Refrigeration Service & Diagnostic Engineer in Norwich employer: Secker & Sons Ltd
Secker & Sons is an excellent employer, offering a supportive team culture within an established family business that values professionalism and customer satisfaction. With competitive salaries, paid travel time, and opportunities for ongoing training and career development, employees can expect a stable and rewarding career while working on diverse projects across East Anglia and London.
StudySmarter Expert Advice🤫
We think this is how you could land Experienced Refrigeration Service & Diagnostic Engineer in Norwich
✨Tip Number 1
Network like a pro! Reach out to your contacts in the refrigeration industry and let them know you're on the hunt for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get social! Use platforms like LinkedIn to showcase your skills and experience. Join relevant groups, engage with posts, and connect with industry professionals. It’s a great way to get noticed and find opportunities.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss specific projects you've worked on and how you’ve solved problems in the past. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates who are eager to join our team.
We think you need these skills to ace Experienced Refrigeration Service & Diagnostic Engineer in Norwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in commercial refrigeration and air conditioning. We want to see how your skills match the job description, so don’t be shy about showcasing your FGAS qualifications and any relevant certifications!
Craft a Compelling Cover Message:Your cover message is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention your experience, your passion for customer service, and how you can contribute to our supportive team culture.
Be Clear and Concise:When filling out the application form, keep your answers clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great candidate for the position.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just upload your CV and fill in the details!
How to prepare for a job interview at Secker & Sons Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge about refrigeration and air conditioning systems. Be ready to discuss specific diagnostics and repairs you've handled in the past. This will show that you’re not just experienced, but also passionate about your work.
✨Showcase Your Customer Service Skills
Since delivering excellent customer service is key for this role, think of examples where you've gone above and beyond for a client. Prepare to share how you handle difficult situations and maintain professionalism, as this will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with a breakdown during a busy period. Practise your responses to these scenarios, focusing on your problem-solving skills and how you prioritise tasks under pressure.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, and ongoing training opportunities. This shows that you’re genuinely interested in the role and want to ensure it’s a good fit for both you and the company.
