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- Tasks: Manage customer service repairs and communicate directly with customers.
- Company: Global leader in electrical and electronic equipment based in Manchester.
- Benefits: Opportunities for personal and professional growth in a supportive environment.
- Why this job: Join a dynamic team and enhance your communication skills while making a difference.
- Qualifications: Strong communication skills, MS Office proficiency, and ERP experience required.
- Other info: Collaborative teamwork in a customer-focused setting.
The predicted salary is between 30000 - 42000 £ per year.
A global leader in electrical and electronic equipment is seeking a dynamic Customer Service Administrator in Manchester. The ideal candidate will manage the full lifecycle of customer service repairs, act as the main interface with customers, and require strong communication skills in English. Proficiency in MS Office and experience with ERP systems are essential.
This role offers opportunities for personal and professional growth, supporting a customer-focused environment with direct communication and collaborative teamwork.
Railway Customer Service Administrator – Repair & Invoicing in Manchester employer: Sécheron Hasler Group
Contact Detail:
Sécheron Hasler Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Railway Customer Service Administrator – Repair & Invoicing in Manchester
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with customers, make sure you can articulate your thoughts clearly and confidently. Role-playing with a friend can really help!
✨Tip Number 3
Show off your tech skills! Brush up on MS Office and any ERP systems you’ve used before. Being able to demonstrate your proficiency during interviews can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Railway Customer Service Administrator – Repair & Invoicing in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant skills, especially with MS Office and ERP systems. We want to see how you can bring your unique flair to the role!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Railway Customer Service Administrator position. Share specific examples of your past experiences that align with the job description.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t hesitate to showcase your ability to engage with customers effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Sécheron Hasler Group
✨Know Your Stuff
Make sure you understand the full lifecycle of customer service repairs. Brush up on your knowledge about repair processes and invoicing, as well as any relevant ERP systems. This will show that you're not just interested in the role but also prepared to hit the ground running.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Think of examples from your past experiences where you successfully managed customer interactions or resolved issues. This will help demonstrate your ability to be the main interface with customers.
✨Get Familiar with MS Office
Proficiency in MS Office is essential, so make sure you're comfortable with tools like Excel, Word, and PowerPoint. Consider preparing a few examples of how you've used these tools in previous roles, especially in relation to customer service or invoicing tasks.
✨Emphasise Teamwork
This role values collaborative teamwork, so be ready to discuss how you've worked effectively in teams before. Share specific instances where you contributed to a team goal or supported colleagues, highlighting your ability to thrive in a customer-focused environment.
