People ops and experience partner – maternity cover (15 months FTC) in Bath

Overview

Bath or Edinburgh based – working hybrid with 2/3 days in the office. We travel to other office locations once a quarter for retros and quarterly planning work, and occasionally for business-related needs.

About Us Seccl is the Octopus-owned embedded investment platform that’s on a mission to helping more people to invest – and invest well. We’re B-Corp certified with strong product-market fit and early traction, and we aim to transform an outdated industry. We’re part of Octopus, the multi-billion group focused on breathing new life into broken industries through companies like Octopus Energy, Octopus Investments and Octopus Money. Check the Seccl website for the latest on our products and our mission to shape the future of investments.

The role

We’re looking for a People ops and experience partner to join our People team at Seccl on a maternity cover contract for around 15 months. We’d love for this cover to start in April, but we’re flexible to allow a longer lead time to ensure our processes are covered.

Reporting into our Head of People and working closely with our People adviser and the wider business, you’ll play a key role in strengthening our people operations as we scale. This is an exciting opportunity to take ownership of the moments that matter across our people lifecycle, from onboarding and reward to systems, policies and engagement – helping us build the foundations for growth while keeping our culture at the heart of everything we do.

Our People team shapes what it feels like to work at Seccl. We’re focused on creating a seamless, inclusive and high-trust people experience, supported by strong operational foundations and insight-driven decision making. As we continue to grow, this role will evolve our people processes, embed scalable ways of working, and deliver key initiatives across engagement, performance, reward and compliance.

On a typical day you will be…

• Owning the day-to-day delivery of people operations across the full people lifecycle, including payroll and benefits
• Acting as a trusted point of contact for people queries, providing clear support on policies, systems and processes
• Managing our people systems such as BambooHR, Culture Amp and PayFit, ensuring accurate data, smooth workflows and compliant records
• Maintaining and evolving our people SharePoint hub making it a trusted and accessible resource for our people and leaders
• Using people data and feedback to spot trends and deliver insight-driven improvements across onboarding, engagement and retention
• Owning our monthly payroll and benefits, partnering closely with Finance and external providers to ensure everything runs smoothly
• Owning the upkeep of people policies, templates and SMCR-related processes in partnership with our compliance team
• Supporting the delivery of key people programmes such as performance review cycles, engagement surveys, wellbeing initiatives and hybrid ways of working

This role’s for you if…

• You have experience owning people operations across key moments in the people lifecycle
• You are highly organised and enjoy bringing structure, consistency and pace to processes in a scaling environment
• You are confident managing people systems and tools, ensuring accurate data, smooth workflows and a great user experience
• You have a detail-oriented mindset and take pride in delivering compliant, high-quality operational foundations
• You are a fellow process improvement geek, always looking for smarter, smoother ways of working ‘never settling’
• You are people-first in your approach, combining empathy and clear communication when supporting people and leader queries
• You have a data-driven mindset, using people metrics and insights to spot trends and suggest meaningful improvements
• You are comfortable working in a regulated environment and understand the importance of policies, confidentiality and compliance
• You have experience working in a regulated environment, ideally within financial services, and are familiar with SMCR requirements – ideally Enhanced scope.
• You enjoy improving people experience through engagement, onboarding, wellbeing and inclusive ways of working (experience delivering DE&I or listening initiatives is desirable)
• You have experience and are comfortable owning elements of office operations and health & safety, helping create workplaces that are welcoming, safe and reflective of our culture

This role isn’t for you if…

• You rely on a lot of top-down direction. Here, you’ll have a lot of freedom and ownership of your role, and you’ll be expected to shape your own progression
• You’re not comfortable working in a fast-paced environment. Our speed and scalability are what set us apart; you need to be able to act quickly and think on your feet
• You struggle to follow through on ideas. We value people who do what they say they will. If you care about something, you have the freedom here to make it happen
• You don’t like change. You’ll get on great here if you relish the ambiguity of rapid growth and are willing to embrace uncertainty

What’s In It For You

We offer a generous mix of benefits for the things that really matter to our people, including:

• A salary between £45,000 and £55,000 – dependant on experience
• 27 days holiday + bank holidays (some can be flexible) + day off on your birthday + three days per year for Dependant leave
• Two volunteering days per year
• Option to work abroad for up to six weeks a year
• Secclbrate – our recognition programme offering flexible rewards including extra pay, additional holiday and increased learning budget
• 6% employer pension contribution, and life assurance
• Private medical insurance with AXA Health
• £750 per person learning budget
• Health and wellbeing initiatives including free therapy via Wellness Cloud, mental health support via Headspace
• Strong financial wellbeing focus including access to Octopus Money, Octopus Share Incentive Plan and will writing offering via Octopus Legacy
• Perkbox – Flexi-points giving you a range of discounts and perks including free weekly coffee, gym and retail discounts

Our culture

We’re proud to put people first, creating a culture where we truly listen to what matters most to them. Our transparent and inclusive environment encourages diversity of thought, challenge and experimentation. Check out our Glassdoor page for reviews or our LinkedIn for updates and insights from the team.

Interview process

Interviewing is a two-way process. Our interviews are conversational, so come with questions and be curious. The general process looks like:

• First stage – 45 mins competencies-based interview with the current People ops and experience partner
• Second stage – one hour technical interview or assessment with the Head of People
• Final stage – 30 mins bar-raiser culture-based interview

We’d love for this maternity cover to start in April, but we’re flexible to allow a longer lead time. ⏳ We’ll close this role once we have enough applications for the next stage. Please submit your application as soon as possible; you should hear back within one to two weeks of applying. 🌈 We aim to build a diverse and inclusive company; all applicants will be considered without regard to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity or disability status. If this sounds like your kind of thing, we encourage you to apply even if you don’t tick every box. We’d love to hear from you!

Compensation Range: £45K – £55K