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For Companies At a Glance
- Tasks: Manage a busy reception, greet visitors, and handle calls with confidence.
- Company: Join a supportive team at our Crawley headquarters.
- Benefits: Enjoy 27 days holiday, NHS pension scheme, and professional development.
- Why this job: Perfect for those who love meeting people and thrive in a dynamic environment.
- Qualifications: Customer service and reception experience, plus great communication skills.
- Other info: Flexible shifts with opportunities for personal growth and NHS discounts.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for someone who is friendly, engaging, confident and a good team player.
You will be able to work on your own initiative as well as working within a large team, to manage tasks to ensure the front reception area runs smoothly. You will be answering a busy non-emergency switchboard and dealing with Visitors face to face.
Main duties of the job
You will deal with postal deliveries (both internal and external), couriers, order various stock items for the building (such as stationery and beverages), greet callers and navigate them to the appropriate department/person via a busy switchboard.
If you have excellent customer service and reception skills, and enjoy meeting people, then you will enjoy the challenge of working as part of this busy team.
Reception is open Monday to Thursday 08.00hrs to 17.00hrs, and 08.00 – 16.30hrs on Friday. We are looking for a permanent Receptionist to cover the following shifts Mon to Friday 08.00 – 12.30pm totalling 22.5 hours per week.
About us
- Option to join NHS pension scheme
- A minimum 27 days\’ holiday each year, increasing after 5 years\’ service pro rata)
- Personal and professional development and training opportunities.
- Salary Sacrifice schemes for cars or push bikes.
- Access to occupational health and counselling services.
- Back up buddy App
- Access to NHS discounts, offering NHS employees a range of money-saving deals.
Job responsibilities
– Answering a busy non emergency switchboard
– Directing Visitors at the main reception desk
– Ordering stationery and beverages
– sorting incoming and outgoing post (both internal and external)
– printing ID cards for new starters and replacement cards for existing staff
Person Specification
Customer Service
- Previous Telephone Switchboard Experience
- Customer Service Experience
- Reception Experience
- Proven Experience in dealing with members of the public
Switchboard Skills
- Previous Telephone Switchboard Experience
- Previous Experience of handling multiple queries over the telephone
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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Receptionist - Headquarters Crawley employer: SECamb
Contact Detail:
SECamb Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Headquarters Crawley
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you walk in for that interview, let your personality shine through – they want to see the real you!
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to impress the hiring team.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional yet approachable. A smart outfit can boost your confidence and show that you’re serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Receptionist - Headquarters Crawley
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the friendly and engaging side of you that matches our team vibe. Don’t be afraid to show us how you can bring a smile to our reception area.
Highlight Relevant Experience: Make sure to mention any previous customer service or reception experience you have. We love seeing how you've handled busy switchboards or dealt with visitors face-to-face, so give us the details!
Tailor Your Application: Take a moment to read through the job description and align your skills with what we’re looking for. If you’ve got experience in managing tasks independently and as part of a team, let us know how you’ve done that!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at SECamb
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a receptionist. Familiarise yourself with tasks like managing a busy switchboard, greeting visitors, and handling postal deliveries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your People Skills
As a receptionist, you'll be the first point of contact for visitors. Practice showcasing your friendly and engaging personality during the interview. Share examples of how you've provided excellent customer service in the past, especially in busy environments.
✨Prepare for Common Questions
Think about questions you might be asked, such as how you handle stressful situations or manage multiple tasks at once. Prepare specific examples from your previous experience that highlight your ability to work independently and as part of a team.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. This shows that you take the opportunity seriously and understand the importance of representing the company well, especially in a front-facing role.