At a Glance
- Tasks: Coordinate staffing and manage rotas to ensure effective patient care.
- Company: Join the South East Coast Ambulance Service NHS Foundation Trust.
- Benefits: Enjoy 27+ days holiday, NHS discounts, and professional development opportunities.
- Other info: Fast-paced role with excellent career growth and team collaboration.
- Why this job: Make a real difference in healthcare by ensuring the right staff are in place.
- Qualifications: Level 2 English and Maths, plus knowledge of workforce planning.
The predicted salary is between 29970 - 36483 £ per year.
South East Coast Ambulance Service NHS Foundation Trust (SECAmb) is looking for organised, proactive and people-focused individuals to join our Planning Team as Resource Planners. This is a key operational support role, helping to ensure the right people are in the right place at the right time to support safe, effective patient care across our services.
As a Resource Planner, you will work closely with operational managers and frontline teams to coordinate staffing, manage rotas and support workforce planning activity using the Trust's workforce management systems. You will play an important role in maintaining service delivery, ensuring staffing levels are effectively planned whilst balancing staff wellbeing, annual leave, training abstractions and operational demand. This is a fast-paced role where no two days are the same, requiring excellent communication, problem-solving and organisational skills.
Main duties of the job
- The post holder will support the effective planning and rostering of operational and non-operational staff across a designated area of the Trust.
Key responsibilities include:
- Creating and maintaining staff rosters using the Trust workforce management system
- Allocating staff to duties in line with operational demand and service requirements
- Managing annual leave, training abstractions, sickness and other staffing changes
- Supporting compliance with Working Time Regulations and Agenda for Change terms and conditions
- Acting as a first point of contact for staff queries relating to scheduling and planning
- Producing reports and workforce information for operational management teams
- Supporting rota redesign and flexible working arrangements where required
- Working collaboratively with operational leaders to support safe staffing and service delivery
The role requires the ability to work under pressure, prioritise competing demands and maintain accurate records within a busy operational environment.
About us
- Option to join NHS pension scheme
- A minimum 27 days' holiday each year, increasing after 5 years' service.
- Personal and professional development and training opportunities.
- Salary Sacrifice schemes for cars or push bikes.
- Access to occupational health and counselling services.
- Access to NHS discounts, offering NHS employees a range of money-saving deals.
- Other than in exceptional circumstances, the starting salary for staff new to the NHS will be the bottom point of the band to which they have been appointed.
Job responsibilities
The Resource Planner role is responsible for supporting the administration and coordination of staffing and rota management within an agreed operational or business area.
- Accurately maintain workforce records and staffing information
- Allocate staff resources effectively to support operational performance
- Ensure staff hours, abstractions and annualised hours are monitored and recorded appropriately
- Liaise with managers and HR colleagues regarding staffing matters and workforce changes
- Provide guidance and support to staff on scheduling-related queries
- Support the implementation of new rota patterns and workforce initiatives
- Produce reports and workforce data to support decision-making
The successful candidate will need to demonstrate strong communication and organisational skills alongside the ability to work independently and collaboratively within a busy team environment.
Person Specification
- Qualifications: English and Maths at level 2 and or equivalent NVQ level qualification.
- Knowledge: Working knowledge of Microsoft Office suite of products; Knowledge of administrative and budgetary processes; Good understanding of demand/resource planning principles; Knowledge of scheduling processes in the ambulance service context; Knowledge of NHS Agenda for Change and Working time Regulations.
- Experience: Experience of team working environment and ability to work with others towards shared goals; Ability to work to a deadline, defining and delivering against key objectives; Experience of working with staff and managers at all levels within an organisation; Experience of working with workforce management systems.
- Skills: Good written, verbal and non-verbal communication, inter-personal and organisational skills, with the ability to work unsupervised at times and problem solve when required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Resource Planner - Integrated Urgent Care in Gillingham employer: SECamb
South East Coast Ambulance Service NHS Foundation Trust (SECAmb) is an exceptional employer that prioritises the wellbeing and professional development of its staff. With a supportive work culture, generous holiday allowances, and access to NHS discounts, employees are empowered to thrive in their roles while contributing to vital patient care. The Resource Planner position offers a dynamic environment where individuals can enhance their skills and make a meaningful impact on service delivery across the region.
StudySmarter Expert Advice🤫
We think this is how you could land Resource Planner - Integrated Urgent Care in Gillingham
✨Tip Number 1
Network like a pro! Reach out to people in the NHS or similar roles on LinkedIn. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to resource planning. Think about how you'd handle staffing challenges and be ready to share your problem-solving skills.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed schedules or rotas in the past. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Resource Planner - Integrated Urgent Care in Gillingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Resource Planner role. Highlight your organisational skills and experience with workforce management systems, as these are key to the job. We want to see how you can bring your unique flair to our Planning Team!
Show Off Your Communication Skills:Since this role involves liaising with various teams, it's crucial to demonstrate your communication prowess. Use clear and concise language in your application, and maybe share an example of how you've effectively communicated in a busy environment. We love a good story!
Highlight Problem-Solving Abilities:This position is all about managing competing demands and finding solutions under pressure. In your application, mention specific instances where you've successfully navigated challenges or improved processes. We’re keen to see how you tackle problems head-on!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right people. Plus, we’ve made the process super straightforward, so you can focus on showcasing your skills and experience.
How to prepare for a job interview at SECamb
✨Know Your Stuff
Make sure you understand the key responsibilities of a Resource Planner. Familiarise yourself with workforce management systems and scheduling processes, especially in the context of the NHS. This will show that you're not just interested in the role but also prepared to hit the ground running.
✨Showcase Your Communication Skills
Since this role involves liaising with various teams, be ready to demonstrate your communication skills. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations. This will highlight your ability to work collaboratively and support operational managers.
✨Be Organised and Proactive
As a Resource Planner, organisation is key. Bring along examples of how you've managed competing demands or prioritised tasks in previous jobs. Discuss any tools or methods you use to stay organised, as this will reassure them that you can handle the fast-paced nature of the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think about potential scenarios you might face in the role, such as managing last-minute staffing changes or balancing staff wellbeing with operational demand. Practising your responses will help you feel more confident during the interview.
