Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide vital support for urgent and non-urgent calls as a compassionate call handler.
- Company: Join a regional ambulance service dedicated to making a difference in the community.
- Benefits: Enjoy a competitive salary, annual leave, and training opportunities.
- Other info: Flexible shifts available, including weekends, in a supportive environment.
- Why this job: Make a real impact by helping people in need while developing your skills.
- Qualifications: GCSE Maths and English required; empathy and resilience are key.
The predicted salary is between 36000 - 60000 £ per year.
A regional ambulance service in Gillingham is seeking a 111 Call Handler (Health Advisor) to provide crucial support for urgent and non-urgent calls. This role requires empathy, strong communication skills, and the ability to remain calm under pressure.
The ideal candidate will possess GCSE Maths and English qualifications and demonstrate personal resilience in a demanding environment. Training is provided, and successful applicants will work flexible shifts, including weekends.
Competitive salary is offered alongside benefits such as annual leave and training opportunities.
111 Health Advisor: Compassionate Call Handler in Gillingham employer: SECamb
Contact Detail:
SECamb Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 111 Health Advisor: Compassionate Call Handler in Gillingham
✨Tip Number 1
Practice your communication skills! Since the role requires strong communication, try role-playing scenarios with friends or family. This will help you feel more confident when handling calls.
✨Tip Number 2
Show your empathy! During interviews, share personal stories that highlight your compassionate side. Employers love to see how you connect with others, especially in a high-pressure environment.
✨Tip Number 3
Stay calm under pressure! Think of examples from your past where you’ve managed stressful situations effectively. This will demonstrate your resilience and ability to handle urgent calls.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows you're serious about joining our team and ready to take on the challenge!
We think you need these skills to ace 111 Health Advisor: Compassionate Call Handler in Gillingham
Some tips for your application 🫡
Show Your Empathy: In your application, make sure to highlight your ability to empathise with callers. Share examples of how you've supported others in stressful situations, as this is key for a Health Advisor role.
Communicate Clearly: Strong communication skills are a must! Use clear and concise language in your application. Avoid jargon and ensure your points come across effectively, just like you would on a call.
Demonstrate Resilience: We want to see how you handle pressure! Include experiences where you've remained calm and collected in challenging situations. This will show us you're ready for the demands of the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at SECamb
✨Show Your Empathy
As a Health Advisor, empathy is key. During the interview, share examples of how you've handled sensitive situations or provided support to others. This will demonstrate your ability to connect with callers and understand their needs.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to refine your responses and ensure you can convey information effectively under pressure.
✨Stay Calm Under Pressure
The role can be demanding, so it's important to showcase your resilience. Think of a time when you faced a stressful situation and how you managed it. Highlighting your coping strategies will reassure the interviewers that you can handle the pressures of the job.
✨Know the Basics
Brush up on your GCSE Maths and English skills, as these qualifications are a requirement. Be prepared to discuss how your educational background has equipped you for the role, and don’t hesitate to mention any relevant training or courses you've completed.