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- Tasks: Join our Clinical team to provide remote assessments and support emergency operations.
- Company: Be part of the NHS, making a real difference in urgent care.
- Benefits: Enjoy competitive salary, generous holiday, NHS discounts, and professional development.
- Why this job: Shape the future of emergency care while advancing your clinical skills.
- Qualifications: Must be a registered clinician with experience in urgent or emergency care.
- Other info: Flexible shifts available; training provided to ensure your success.
The predicted salary is between 38682 - 46580 £ per year.
Location: Medway (East) & Crawley (West)
South East Coast Ambulance Service NHS Foundation Trust is looking for experienced and compassionate clinicians to join our Clinical team in the Emergency Operations Centre (EOC). This is an exciting opportunity to work at the heart of our "virtual care" model -- providing remote clinical assessment, triage and advice to ensure patients get the right care at the right time.
This post offers a development pathway for experienced and confident Band 5 Nurses ready to progress to Band 6, with full training and ongoing support, as well as established band 6 paramedics & nurses.
Main duties of the job:
- Provide remote clinical assessments, onwards referrals or home management advice using clinical decision support software and other IT systems for patients presenting to the 999 service.
- Support and coach Emergency Medical Advisors (EMAs) and dispatch teams within the EOC.
- Clinically assess, prioritise and manage incidents to ensure patient safety and appropriate allocation of resources.
- Communicate effectively with patients, carers, colleagues, and other healthcare professionals, using negotiation skills as required to coordinate the best care and facilitate referrals as appropriate.
- Act as a point of clinical leadership and decision-making within the EOC, including safeguarding and capacity/consent decisions.
About us:
- Option to join NHS pension scheme
- A minimum of 27 days' holiday each year, increasing after 5 years' service.
- Personal and professional development and training opportunities.
- Salary Sacrifice schemes for cars or push bikes.
- Access to occupational health and counselling services.
- Access to NHS discounts, offering NHS employees a range of money-saving deals.
This is a fully office-based role at our NHS 111/999 contact centres in Medway, Kent or Crawley, West Sussex. Due to 24/7 shift patterns, including nights, applicants must live within approximately 45-60 minutes' commuting distance. Applications outside this distance will not be progressed.
Job responsibilities:
- Permanent full-time contracts
- Permanent part-time contracts (Minimum of 15 hours per week)
Please note, we operate 365 days per year, 24 hours per day and there will be a requirement to work a variety of shifts including evenings, nights, weekends and bank holidays. Unsocial hours are payable in addition to the salary quoted, dependent upon working pattern.
Training Commitment:
- 8.5 weeks full time NHS Pathways 999
- 1 week CAD training (all Monday-Friday).
The training and mentoring is full time (37.5 hours per week) whether you are applying for a full time or part time position. You will be required to attend the full 8 weeks of training, no annual leave or days off will be agreed during this time. Failure to attend will result in your employment with the trust being terminated.
Person Specification:
- Registered with the HCPC/NMC (Adult nurses only) with at least two years post registration experience since 2020 in urgent, emergency or unscheduled care.
- Evidence of CPD in addition to the minimum requirement of your registering body.
- Evidence of supporting development of less experienced clinicians or non-clinical staff.
- Evidence of communicating clinical information clearly and sensitively with patients, relatives and healthcare professionals.
- Demonstrated experience in telephone triage/remote clinical assessment.
- A high level of typing accuracy and computing competence.
- Recognised mentoring, coaching or supervision qualification.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
999 Clinical Supervisor - Crawley employer: SECamb
Contact Detail:
SECamb Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 999 Clinical Supervisor - Crawley
✨Tip Number 1
Get to know the company! Research South East Coast Ambulance Service NHS Foundation Trust and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your clinical assessment skills! Since this role involves remote clinical assessments, brush up on your triage techniques and decision-making processes. You might even want to do some mock assessments with friends or colleagues to build your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend relevant events. This can give you insider knowledge about the role and the team dynamics, plus it shows your enthusiasm for joining the EOC.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about the opportunity and ready to take the next step in your career.
We think you need these skills to ace 999 Clinical Supervisor - Crawley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills: Don’t just list your qualifications; explain how they make you a great fit for the Clinical Supervisor position. Share specific examples of your clinical assessments or leadership experiences that demonstrate your capabilities.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your writing is easy to read. This will help us see your communication skills right from the start.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure it gets to the right people and helps us keep track of all applications efficiently.
How to prepare for a job interview at SECamb
✨Know Your Clinical Stuff
Make sure you brush up on your clinical knowledge, especially around remote assessments and triage. Familiarise yourself with the latest guidelines and decision support software that you’ll be using in the role. This will not only help you answer questions confidently but also show your passion for providing the best patient care.
✨Practice Your Communication Skills
Since you'll be communicating with patients and colleagues over the phone, practice articulating your thoughts clearly and concisely. Role-play scenarios where you have to explain complex medical information in simple terms. This will demonstrate your ability to connect with patients and ensure they understand their care options.
✨Showcase Your Leadership Qualities
As a Clinical Supervisor, you'll need to lead and support others. Prepare examples of how you've coached or mentored less experienced clinicians in the past. Highlight situations where you made critical decisions under pressure, as this will illustrate your readiness for the responsibilities of the role.
✨Be Ready for Scenario Questions
Expect scenario-based questions during your interview. Think about how you would handle various emergency situations, prioritise patient safety, and allocate resources effectively. Practising these scenarios will help you think on your feet and demonstrate your problem-solving skills during the interview.