Samsung is seeking a proactive Technical Support Advisor for Climate Solutions UK, delivering first-line technical assistance to CS Hotline inquiries and partner engineers. The role combines field visits, escalation, and cross-functional collaboration to improve service quality in a hybrid UK model.
The successful candidate will share HVAC expertise, train colleagues, and report on performance metrics, while coordinating with Samsung to develop the support process and knowledge base.
#J-18808-LjbffrHVAC Tech Support Engineer — First-Line & Field in Manchester employer: SEC
At Samsung, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through our hybrid working model, comprehensive benefits including a bonus scheme and generous holiday allowance, and opportunities for professional development within the thriving UK AC business. Join us in Chertsey, where you can be part of a forward-thinking team dedicated to delivering outstanding technical support while enjoying a supportive and inclusive environment.
