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- Tasks: Lead a global operational transformation programme, focusing on efficiency and customer experience.
- Company: Join a leading international client at the forefront of digital transformation.
- Benefits: Enjoy opportunities for remote work and collaboration with top-tier professionals.
- Why this job: Be part of a transformative journey that enhances service delivery and drives innovation.
- Qualifications: Experience in large-scale transformations and strong leadership skills are essential.
- Other info: Potential for a long-term role following successful programme execution.
The predicted salary is between 54000 - 84000 £ per year.
Our leading International client are looking for a highly experienced strategic Operational Transformation Programme Manager to lead a large-scale digitally enabled operational transformation programme across their global organisation. The focus/objective of the programme is on improving efficiency, improving customer experience through the utilisation of digital tools and optimising service delivery and field technician productivity. The role will initially be responsible for the Phase 0 concept and design phase with the objective to deliver a business case and delivery plan, however a successful design phase will potentially lead to a programme execution role.
Key Responsibilities
- Lead and manage cross-functional programme team focused on operational transformation.
- Provide digitally enabled operational transformational leadership and expertise to help guide the organisation through the concept and design phase.
- Develop and maintain the programme plan, timelines, and budget.
- Align programme goals with strategic business objectives and operational targets.
- Collaborate with stakeholders at all levels to ensure buy-in and successful change adoption.
- Track programme progress, mitigate risks, and manage interdependencies between projects.
- Develop clear and concise reporting for executive leadership on progress, risks, and outcomes.
- Manage third-party vendors, consultants, and partners involved in the transformation efforts.
- Drive a culture of continuous improvement and operational excellence across the business.
Key Skills and Qualifications:
- Proven experience in delivering large-scale operational transformation programmes across complex federated Global organisations.
- Strong understanding of change management principles and practices.
- Experience in process improvement methodologies (Lean, Six Sigma, etc.).
- Excellent leadership, stakeholder management, and communication skills.
- Project/programme management certification (e.g., MSP, PMP, PRINCE2) preferred.
- Strong analytical and problem-solving capabilities.
- Ability to influence and drive change in a complex, matrixed environment.
Preferred Qualifications:
- Bachelor's or Master's degree in Business, Operations Management, or a related field.
- Familiarity with digital transformation, automation, or ERP implementation projects.
Operational Transformation Programme Manager employer: SEC Life Sciences
Contact Detail:
SEC Life Sciences Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Transformation Programme Manager
✨Tip Number 1
Familiarise yourself with the latest trends in operational transformation and digital tools. This knowledge will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the field of operational transformation. Attend industry events or webinars where you can meet people who are already working in similar roles, as they might provide insights or even referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led change management initiatives in the past. Highlight your experience with methodologies like Lean or Six Sigma, as these will be crucial for this role.
✨Tip Number 4
Research the company’s current operational challenges and think about how you could address them. Being able to articulate your understanding of their needs and how you can contribute will set you apart from other candidates.
We think you need these skills to ace Operational Transformation Programme Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operational transformation and digital tools. Use specific examples that demonstrate your leadership in similar projects, especially in large-scale environments.
Craft a Compelling Cover Letter: In your cover letter, emphasise your understanding of change management principles and your ability to drive transformation. Mention how your skills align with the key responsibilities outlined in the job description.
Showcase Relevant Qualifications: If you have project or programme management certifications like MSP, PMP, or PRINCE2, make sure to highlight these prominently. Also, mention any familiarity with methodologies such as Lean or Six Sigma.
Demonstrate Stakeholder Management Skills: Provide examples in your application of how you've successfully collaborated with stakeholders at various levels. This is crucial for the role, so be specific about your approach and outcomes.
How to prepare for a job interview at SEC Life Sciences
✨Understand the Programme Goals
Before the interview, make sure you thoroughly understand the objectives of the operational transformation programme. Familiarise yourself with how digital tools can enhance efficiency and customer experience, as this will help you articulate your vision and strategies during the discussion.
✨Showcase Your Change Management Expertise
Be prepared to discuss your experience with change management principles. Highlight specific examples where you've successfully led teams through transformation initiatives, focusing on how you managed resistance and ensured stakeholder buy-in.
✨Demonstrate Leadership Skills
As a Programme Manager, your leadership abilities are crucial. Share stories that illustrate your leadership style, particularly in cross-functional teams. Emphasise your communication skills and how you've motivated teams to achieve common goals.
✨Prepare for Technical Questions
Given the focus on digital transformation, expect questions related to process improvement methodologies like Lean or Six Sigma. Brush up on these concepts and be ready to discuss how you've applied them in previous roles to drive operational excellence.
