At a Glance
- Tasks: Lead a global operational transformation programme, focusing on efficiency and customer experience.
- Company: Join a leading international client known for innovative digital solutions.
- Benefits: Enjoy opportunities for remote work and professional development perks.
- Why this job: Be part of a transformative journey that enhances service delivery and productivity.
- Qualifications: Experience in large-scale transformations and strong leadership skills required.
- Other info: Potential for advancement into a programme execution role after successful design phase.
The predicted salary is between 72000 - 108000 £ per year.
Our leading International client are looking for a highly experienced strategic Operational Transformation Programme Manager to lead a large-scale digitally enabled operational transformation programme across their global organisation. The focus/objective of the programme is on improving efficiency, improving customer experience through the utilisation of digital tools and optimising service delivery and field technician productivity. The role will initially be responsible for the Phase 0 concept and design phase with the objective to deliver a business case and delivery plan, however a successful design phase will potentially lead to a programme execution role.
- Lead and manage cross-functional programme team focused on operational transformation.
- Provide digitally enabled operational transformational leadership and expertise to help guide the organisation through the concept and design phase.
- Align programme goals with strategic business objectives and operational targets.
- Track programme progress, mitigate risks, and manage interdependencies between projects.
- Develop clear and concise reporting for executive leadership on progress, risks, and outcomes.
- Manage third-party vendors, consultants, and partners involved in the transformation efforts.
- Drive a culture of continuous improvement and operational excellence across the business.
Proven experience in delivering large-scale operational transformation programmes across complex federated Global organisations. Strong understanding of change management principles and practices. Excellent leadership, stakeholder management, and communication skills. Project/programme management certification (e.g., MSP, PMP, PRINCE2) preferred. Bachelor's or Master's degree in Business, Operations Management, or a related field. Familiarity with digital transformation, automation, or ERP implementation projects.
Change Programme Manager - Operations employer: SEC Life Sciences
Contact Detail:
SEC Life Sciences Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change Programme Manager - Operations
✨Tip Number 1
Network with professionals in the operational transformation space. Attend industry events, webinars, or workshops where you can meet people who are already working in similar roles. This can help you gain insights into the skills and experiences that are most valued.
✨Tip Number 2
Familiarise yourself with the latest digital tools and technologies relevant to operational transformation. Being knowledgeable about current trends can set you apart during discussions with potential employers and show your commitment to continuous learning.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led change initiatives in the past. Highlight your experience with cross-functional teams and how you managed stakeholder expectations, as these are crucial for the role.
✨Tip Number 4
Research our company culture and values at StudySmarter. Understanding what we stand for will help you align your approach and demonstrate how you can contribute to our mission during interviews.
We think you need these skills to ace Change Programme Manager - Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operational transformation and digital tools. Use specific examples that demonstrate your leadership skills and successful project management in similar roles.
Craft a Compelling Cover Letter: In your cover letter, explain why you are the perfect fit for the Change Programme Manager role. Discuss your understanding of change management principles and how your background aligns with the company's objectives.
Highlight Relevant Certifications: If you have project or programme management certifications like MSP, PMP, or PRINCE2, be sure to mention them prominently. This will show your commitment to professional development and enhance your credibility.
Showcase Leadership and Communication Skills: Provide examples in your application that illustrate your leadership and stakeholder management abilities. Highlight any experience managing cross-functional teams and how you effectively communicated progress and risks to executive leadership.
How to prepare for a job interview at SEC Life Sciences
✨Showcase Your Strategic Vision
As a Change Programme Manager, it's crucial to demonstrate your ability to align programme goals with strategic business objectives. Prepare examples of how you've successfully led similar initiatives in the past, focusing on the outcomes and efficiencies achieved.
✨Highlight Your Change Management Expertise
Make sure to discuss your understanding of change management principles. Be ready to share specific strategies you've employed to manage resistance and ensure stakeholder buy-in during previous transformation projects.
✨Emphasise Leadership and Team Management Skills
This role requires strong leadership capabilities. Prepare to talk about your experience in managing cross-functional teams, including how you foster collaboration and drive a culture of continuous improvement within the team.
✨Prepare for Questions on Digital Tools and Transformation
Given the focus on digital transformation, be prepared to discuss your familiarity with digital tools and technologies. Share insights on how you've leveraged these tools to enhance operational efficiency and customer experience in past roles.