We are looking for someone with demonstrated Key Account Management experience working on own label / bespoke product with Key, Volume or FMCG retailers. Creating market leading products and providing exceptional service is so key for this business, so you will be highly commercial and a natural relationship builder at all levels.
This is an exciting opportunity to join a great company where there is always lots of opportunity for progression.
Key responsibilities include:
- Responsibility for managing key and strategic accounts, building strong, positive working relationships
- Getting to know your accounts in depth in order to fully understand their market and business needs
- Attending meetings with key retailers, representing the brand and ensuring expectations are not only met but exceeded
- Ensuring any specific labelling / packaging requirements are communicated in a timely manner to the wider business to aid swift and accurately delivery
- Working closely with the Buying team, Design, NPD Manager, Logistics, QC, Warehousing and Finance teams to ensure orders are delivered accurately and swiftly to customer
- Ensuring all required testing, quality check and certifications are obtained
- Critical path management to ensure key dates are met for your accounts
- Managing and mentoring the Sales Support Team, including onboarding, training, workload management and development
- Potential for domestic and international travel
Skills & experience required:
- Strong experience in a similar Account Management position working with leading UK volume retailers is essential
- A background working with FMCGs and experience in a working directly with buyers on private label product ranges preferred
- Experience working with consumer products
- An excellent communicator with strong written and verbal English, and a natural ability to form good working relationships at all levels of seniority, both with internal teams and external partners
- Highly commercial, with the ability to manage complex accounts with high volumes and SKU counts
- A customer-centric approach and desire to provide outstanding customer experience is a must
- Strong understanding of forecasting and report analysis, with fantastic attention to detail
- Proactive & driven, wanting to take ownership and drive projects forward
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Retail Account Manager - Home Fragrance employer: Sebnini Trading Limited
Join a dynamic and innovative team as a Junior or Assistant Retail Buyer, where your contributions will directly impact our global supply chain. Our company fosters a collaborative work culture that prioritises employee growth, offering extensive training and development opportunities to help you advance in your career. Located in a vibrant area, we provide a supportive environment that values creativity and teamwork, making it an excellent place for those seeking meaningful and rewarding employment.
