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For Companies At a Glance
- Tasks: Transform UK rail travel and drive growth through innovative app-based solutions.
- Company: Join Seatfrog, a tech company revolutionising the rail industry for millions of passengers.
- Benefits: Enjoy a 4-day work week, health insurance, and flexible remote working options.
- Why this job: Make a real impact on rail travel while working with a passionate and talented team.
- Qualifications: Proven B2C product experience and strong data-driven mindset required.
- Other info: Be part of a diverse team committed to innovation and inclusivity.
The predicted salary is between 75000 - 85000 £ per year.
About the Company
Technology has revolutionised the world we live in, yet somehow the rail industry has stayed much the same as it was 30 years ago. Seatfrog is here to change that. We’re on a mission to build a better future for billions of passengers and the rail companies that carry them. We’ve already reinvented how upgrading your seat is done — now affordable and lightning fast to over 870 destinations — and enabled customers to effortlessly swap between train journeys. We’re on our way to becoming the ultimate travel companion and the only app you’ll ever need when travelling by rail in the UK and beyond. We’re building a stellar team to achieve our audacious goals. We strive to create an environment where you can do your best work, and you’ll be challenged and supported in equal measure. Ours is a culture with spirit and substance and our people are empowered to make bold decisions others wouldn’t and haven’t.
The Role
Salary: £75-85k
As Senior Product Manager at Seatfrog you’ll transform the way people experience UK rail travel and drive growth. This role suits someone with strong B2C product experience, an obsession with solving pain points for consumers, and an appetite for pushing boundaries. This role requires a proven track record in consumer-facing, app-based businesses, with deep experience in shaping mobile-first user journeys at reputable brands that have traversed significant growth. You’ll impact conversion throughout the funnel and launch products that deliver a rail experience that passengers can’t live without. This is a role where you’ll combine strategic vision with hands-on execution, owning large parts of the roadmap and delivering experiences that delight passengers while driving measurable growth.
What You’ll Do
- Shape product strategy: Partner with the Head of Product to deliver a roadmap that keeps Seatfrog leading the way in consumer rail travel.
- Lead app-first growth: Own the design and optimisation of mobile experiences that drive acquisition, engagement, retention, and monetisation.
- Obsess over the customer: Use data and experimentation to understand our customers intimately, and communicate with them in a way that adds value and drives loyalty.
- Deliver impact at scale: Prioritise features and experiments that move key consumer metrics, from conversion through to long-term retention.
- Work cross-functionally: Collaborate with Engineering, Design, and Marketing leaders to deliver seamless, high-quality experiences across the app.
- Influence: Facilitate best practices in app-based product development and align stakeholders across Seatfrog.
- Innovate boldly: Use customer insights and market data to identify opportunities for growth, push the boundaries of what’s possible in rail travel, and turn ideas into scalable app-based products.
- Champion the funnel: Know your funnel metrics inside out, using data around engagement, transactions, and retention to inform product strategy and prioritisation.
- Manage: Our Customer Support function will report to you. You’ll position CS as a product and work with the team to scale the function, improve processes, and mine insights.
What We’re Looking For
- Proven B2C experience — you’ve built and scaled products in consumer-first businesses, ideally mobile-first or app-led.
- App growth expertise — you understand funnels, retention mechanics, engagement loops, and what it takes to build sticky mobile experiences.
- Data-driven mindset — you combine qualitative and quantitative data to understand users and how Seatfrog solves their problems.
- Strong commercial acumen — you balance user needs with business goals and know how to prioritise for growth.
- Collaborative leader — skilled at working with technical delivery teams, designers, and marketers in fast-paced environments.
- Exceptional communicator — able to distill complex information into clear narratives for stakeholders at every level.
- AI Innovation — you’re able to discuss how you’ve automated or improved parts of your role through AI tooling to deliver greater value.
- Resilience and adaptability — you’ve delivered great products at speed and under pressure, responding to business and industry changes.
Nice to Have
- Exposure to regulated or operationally complex industries
Benefits
We offer flexible working and a range of benefits to help employees balance personal and professional lives, including:
- 4-day work week, so you can enjoy more time for what matters
- Enhanced parental leave
- Health insurance
- Workplace nursery scheme
- EV Leasing and Cycle to Work
- True remote-first environment with optional office in Shoreditch; monthly team meet ups around the UK
Join us and be part of the team disrupting an industry, transforming rail travel, and creating a better future for all. We offer a flexible and supportive work environment with cutting-edge projects and a team of talented, passionate people. Let’s revolutionise the rail industry together!
Kind of diversity matters to us. At Seatfrog, diversity is a strength, and inclusion fuels our ability to solve problems. Your application will be considered on its merits, without regard to race, age, gender, religion, sexual orientation, disability status or anything else. If there is anything we need to know to enable you to participate fully in our interview process, please let us know in your application.
The Hiring Process
- CVs are reviewed by a real human
- 30 Minute Intro Call
- Take Home Task
- 60 Minute Technical Interview
- 30 Minute Bar Raiser Interview
- Offer Made and Contract Sent
Senior Product Manager employer: Seatfrog
Contact Detail:
Seatfrog Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Seatfrog. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for your interviews by understanding Seatfrog's mission and values. Show us how your experience aligns with our goals and how you can contribute to revolutionising rail travel.
✨Tip Number 3
Be ready to discuss your past projects in detail. We love hearing about your hands-on experience and how you've tackled challenges in app-based environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we’re always on the lookout for passionate candidates like you!
We think you need these skills to ace Senior Product Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Product Manager. Highlight your B2C experience and any app-based projects you've worked on. We want to see how your skills align with our mission at Seatfrog!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for transforming rail travel and how you’ve tackled consumer pain points in the past. Let us know why you’re excited about joining our team and what unique insights you bring.
Showcase Data-Driven Achievements: We love numbers! When detailing your past experiences, include specific metrics that demonstrate your impact on user engagement, retention, or conversion rates. This will help us see your data-driven mindset in action.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on being part of our journey at Seatfrog!
How to prepare for a job interview at Seatfrog
✨Know Your Product Inside Out
Before the interview, dive deep into Seatfrog's app and understand its features. Familiarise yourself with the user journey and think about how you would enhance it. This will show your genuine interest and help you discuss specific ideas during the interview.
✨Data is Your Best Friend
Prepare to talk about how you've used data in previous roles to drive product decisions. Bring examples of metrics you've tracked and how they influenced your strategies. This aligns perfectly with the data-driven mindset they're looking for.
✨Collaborate Like a Pro
Think of examples where you've successfully worked with cross-functional teams. Be ready to share how you’ve collaborated with engineers, designers, and marketers to deliver impactful products. This will highlight your collaborative leadership skills.
✨Be Ready to Innovate
Seatfrog values bold innovation, so come prepared with ideas on how to push boundaries in rail travel. Think about customer pain points and how you could solve them using technology. This will demonstrate your strategic vision and creativity.
