At a Glance
- Tasks: Lead a team to create memorable guest experiences and manage front desk operations.
- Company: Join SeaSpace, a vibrant community by the ocean in Cornwall.
- Benefits: Competitive salary, free surf lessons, discounts, and career growth opportunities.
- Other info: Enjoy a relaxed work environment with team social events and support.
- Why this job: Be at the heart of a welcoming community and make a real impact.
- Qualifications: Experience in hospitality management and strong people skills.
The predicted salary is between 28000 - 30000 £ per year.
We’re matching real SEA spirit with the SPACE, flex and freedom to choose how you live it. That’s SeaSpace. At SeaSpace, it’s not just a job – it’s a chance to be part of a community.
You’ll fit right in if:
- YOU LOVE WORKING WITH PEOPLE - You enjoy making people feel welcome and looked after. Whether you're greeting new arrivals, answering questions or helping solve a problem, you know how to put guests at ease and help create the easy-going, community feel that keeps them coming back.
- YOU KNOW THE SCORE - You know your way around hospitality and are confident stepping up when it counts. You’re passionate about leading a team that delivers smooth service and memorable guest experiences.
- YOU TAKE EVERYTHING IN YOUR STRIDE - Booking changes, last-minute walk-ins and tricky situations don’t throw you off. You stay calm, keep things moving and enjoy the pace and energy of front of house, making sure every guest feels looked after along the way.
- YOU TAKE PRIDE IN THE DETAILS - Only the best is good enough for you. You keep things running smoothly, set high standards and take pride in delivering standout guest experiences every time.
- YOU LEAD BY EXAMPLE - Keeping people motivated, organised and moving in the right direction comes naturally to you. Whether you’re briefing the team, chatting with guests or updating management, you know how to bring out the best in everyone.
- YOU WANT TO BE PART OF A COMMUNITY - Not just a job, but a chance to be part of a community. You’re keen to make SeaSpace the best it can be, harnessing our shared spirit that has been created by its people.
This is a full-time position, working 37.5 hours per week, and requires flexibility to work evenings and weekends. In return, you’ll get a competitive salary, discounts and team perks, and of course, work in an ocean-side spot with one jaw-dropping view.
As our Duty House Manager you’ll be:
- A welcoming presence at the heart of SeaSpace, supporting guests from arrival to departure.
- Helping with front desk operations, including check-in and check-out support for all guests.
- Handling guest feedback and complaints calmly, ensuring issues are resolved quickly and appropriately.
- Sharing local knowledge and recommendations to help guests make the most of their stay.
- Supporting the smooth running of daily guest operations and handovers between House Managers.
- Keeping our other House Managers in the loop at the time of handover.
- Working closely with the management team on admin tasks and wider operational needs.
- Stepping in wherever needed to ensure an excellent guest experience.
The skills you’ll be sharing with us:
- Experience in a supervisory or management role within a customer-focused environment.
- A strong commitment to delivering excellent guest or customer service.
- Confident prioritisation, organisation and ability to keep things running smoothly under pressure.
- A friendly, approachable manner and strong people skills.
- A positive, can-do attitude and a genuine team spirit.
What we can offer in return:
- A relaxed, professional place to work in a beautiful location.
- Free surf lessons, surfboards and wetsuits hire from Wavehunters.
- Excellent career prospects in an ever-expanding organisation.
- Team rates for you, friends and family at Watergate Bay Hotel, SeaSpace, and Another Place Hotels.
- Reduced gym membership rates (gym, classes) and treatments in Swim Club.
- Discounts across our restaurants, facilities and partner businesses.
- Team social events throughout the year.
- Team assistance scheme – a dedicated helpline for support & advice on topics from mental health through to managing your finances.
In return for your enthusiasm and commitment, you’ll find yourself in a supportive group of likeminded people with a shared outlook on life, where friendship, connection, flexibility, variety and challenge make every working day worthwhile. If you would love to join us as our Duty House Manager, apply now and be part of our journey at SeaSpace.
House Manager in Newquay employer: SeaSpace- Hosts
At SeaSpace, we pride ourselves on fostering a vibrant community where every team member plays a crucial role in creating memorable guest experiences. Located in the stunning coastal setting of Cornwall, we offer not only competitive salaries and perks like free surf lessons but also a supportive work culture that encourages personal growth and teamwork. Join us to be part of a dynamic environment that values flexibility, connection, and the joy of hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land House Manager in Newquay
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like SeaSpace- Hosts. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to SeaSpace- Hosts
Don't be shy about reaching out to SeaSpace- Hosts directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace House Manager in Newquay
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about SeaSpace- Hosts and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at SeaSpace- Hosts
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
