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- Tasks: Lead a vibrant cookshop, coaching your team and enhancing customer experiences.
- Company: Join Season, where we inspire confidence in cooking for everyone.
- Benefits: Competitive salary, autonomy, development opportunities, and staff discounts.
- Why this job: Shape a warm, welcoming environment and help others discover their love for cooking.
- Qualifications: Experience in retail or hospitality, strong coaching skills, and a passion for food.
- Other info: Enjoy a supportive atmosphere with real opportunities for personal growth.
The predicted salary is between 30000 - 40000 ÂŁ per year.
At Season, we believe everyone is capable of creating exceptional food and drink. We turn curious cooks into confident creators. We’re looking for a Store Manager for our flagship Islington store who loves coaching people and will protect and elevate our signature customer experience – helping every customer feel more confident, inspired, and capable when they leave than when they arrived.
The role is a hands-on leadership role in a modern cookshop. You’ll spend your days developing people, keeping standards high, and making sure the shop feels warm and brilliantly run. It’s not about pushing volume - it’s about creating exceptional experiences, consistently.
What you’ll do:
- Coach daily – raise the bar through clarity, feedback, and care.
- Develop your team – get to know what makes each person tick and build real development journeys.
- Own the customer experience end-to-end – warm welcomes, great questions, thoughtful recommendations, and genuine “wow” moments.
- Keep operations crisp – rotas, merchandising, stock accuracy, cash and compliance, and a tidy back-of-house.
- Use feedback and a few simple KPIs to improve week by week – without losing the magic.
This role is not a by-the-numbers shop job. We’re ambitious, hands-on, and we hold a high bar. You’ll lead from the front, model the behaviours you want to see, and build a team that takes pride in doing things properly.
You bring:
- Experience leading a retail or hospitality team.
- A strong coaching mindset – you enjoy helping people grow and perform with confidence.
- Confidence with rotas, stock, and day-to-day operations.
- Warmth under pressure, good judgement, and a calm, positive presence.
- A genuine love of food and helping people learn.
What you can expect:
- A supportive, high-standards environment with real autonomy.
- The chance to shape how a brilliant cookshop feels – for customers and for the team.
The package:
- Competitive salary, real autonomy, exceptional opportunities for development, staff discount.
Ready to run a Season store and help more Londoners fall in love with cooking?
Retail Shops Manager in London employer: Season
Contact Detail:
Season Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Shops Manager in London
✨Tip Number 1
Get to know the company culture before your interview. Dive into their social media, website, and any reviews you can find. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your coaching skills! Think of examples from your past where you've helped someone grow or overcome a challenge. This will be key in showing how you can elevate the customer experience and develop your team.
✨Tip Number 3
Prepare some thoughtful questions for your interview. Ask about their approach to customer experience or how they support team development. This shows you're not just there for a job, but you want to contribute to their mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Season family right from the start.
We think you need these skills to ace Retail Shops Manager in London
Some tips for your application 🫡
Show Your Passion for Food: When writing your application, let your love for food shine through! Share any experiences that highlight your culinary interests or how you've helped others discover their passion for cooking. We want to see that you’re not just a manager, but someone who genuinely cares about the food experience.
Highlight Your Coaching Skills: Make sure to emphasise your coaching mindset in your application. Talk about specific instances where you've developed team members or improved performance through feedback and support. We’re looking for someone who can inspire confidence in others, so show us how you’ve done this before!
Focus on Customer Experience: Your application should reflect your commitment to creating exceptional customer experiences. Share examples of how you've gone above and beyond to ensure customers leave feeling inspired and confident. Remember, it’s all about those 'wow' moments that make a lasting impression!
Keep It Professional Yet Personal: While we love a friendly tone, make sure your application is polished and professional. Tailor your CV and cover letter to reflect the values and culture of Season. Don’t forget to apply through our website – it’s the best way for us to get to know you!
How to prepare for a job interview at Season
✨Know the Brand Inside Out
Before your interview, dive deep into Season's philosophy and values. Understand their approach to food and customer experience. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached or developed team members in the past. Highlight specific instances where your guidance led to improved performance or customer satisfaction. This aligns perfectly with the role's focus on coaching and development.
✨Demonstrate Your Customer-Centric Mindset
Think of ways you've created exceptional customer experiences in previous roles. Be ready to discuss how you would ensure every customer leaves feeling inspired and confident, as this is a key aspect of the Store Manager position.
✨Be Ready for Operational Questions
Brush up on your knowledge of retail operations, including stock management and rotas. Prepare to discuss how you maintain high standards while keeping operations smooth. This will show that you can handle the hands-on aspects of the role effectively.