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- Tasks: Lead the cashier team, ensuring smooth transactions and exceptional customer service.
- Company: Seaside Market has been a beloved community staple in Cardiff-By-The-Sea since 1985.
- Benefits: Enjoy a friendly work environment with opportunities for growth and development.
- Why this job: Join a team that values customer satisfaction and teamwork while making a positive impact.
- Qualifications: Must be 18+, have a high school diploma, and previous customer service experience is preferred.
- Other info: Food Handler Certification provided upon hire; we celebrate diversity and inclusivity.
The predicted salary is between 24000 - 36000 £ per year.
Located in the beautiful town of Cardiff-By-The-Sea, Seaside Market has been serving the community since 1985. We’re seeking a Cashier Lead to provide leadership at our front of store leading to exceptional transaction processes. We’re on the lookout for friendly individuals who genuinely care about customer satisfaction. If you’re adaptable, enthusiastic, and love engaging with people, this opportunity is for you!
Responsibilities:
- Acts as a lead customer service representative resolving customer issues and ensuring quality of service for the department.
- Promotes teamwork throughout the department and between all areas of the store.
- Accurately records daily transaction amounts from cash register to balance cash drawer.
- Processes cash, credit, and debit transactions accurately and efficiently.
- Opens and closes store.
- Performs all the duties and responsibilities of a Cashier.
- Stays up-to-date with product knowledge to provide accurate information to customers.
- Assists with stocking tasks and maintains store cleanliness.
- Follows all safety and health guidelines.
- Other duties as assigned.
- Guides customers utilizing Seaside Market's core values of Excellent Customer Service, Quality Products, and Community.
Core Values:
- Customer-Service Excellence: Strive to exceed customer expectations by providing personalized and exceptional service.
- Quality Products: Get excited about our unique product offerings! Commit to delivering the highest quality products and providing expert knowledge of all products in the store.
- Community: Work together seamlessly with colleagues to create a positive and friendly market atmosphere. Clearly communicate with teammates and customers to create a smooth operation in the store.
Qualifications:
- High school diploma or equivalent (GED).
- Age 18 or older to handle alcoholic beverage transactions (California state law).
- Previous customer service experience preferred.
- Language and Math Ability: Read, write, and perform basic math accurately.
- Food Handler Certification required. (Available upon hire.)
Physical Requirements:
- To successfully perform essential job functions, employees must regularly stand and use hands for handling, fingering, or feeling objects, tools, or controls, engaging in repetitive motions.
- Frequently walk, talk, or hear, and reach with hands and arms; occasionally crouch or kneel.
- Occasionally lift up to 50 pounds of supplies and frequently exert or lift negligible amounts of weight.
- Have specific vision abilities, including close vision and the ability to adjust focus for verifying invoices and other written documents.
- Perform tasks such as sweeping, mopping floors, lifting and carrying trash containers for outside disposal.
- Demonstrate sufficient physical mobility to respond quickly to emergencies and cleanup requests.
- Tolerate moderate amounts of dust and chemical fumes during routine housekeeping duties.
Seaside Market is an equal opportunity employer, celebrating diversity and fostering an inclusive environment. Join us in delivering exceptional customer service and creating a positive shopping experience!
Cashier Lead employer: Seaside Market
Contact Detail:
Seaside Market Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cashier Lead
✨Tip Number 1
Familiarise yourself with Seaside Market's core values of customer service excellence, quality products, and community. During your interactions, emphasise how you embody these values in your previous roles, showcasing your commitment to exceptional service.
✨Tip Number 2
Highlight your leadership skills by sharing specific examples of how you've successfully led a team or resolved customer issues in the past. This will demonstrate your capability to take charge as a Cashier Lead and promote teamwork.
✨Tip Number 3
Prepare to discuss your product knowledge and how you can contribute to maintaining store cleanliness and organisation. Being proactive about these responsibilities shows that you're ready to take on the role effectively.
✨Tip Number 4
Since the role requires physical mobility, be ready to talk about your ability to handle the physical demands of the job. Mention any relevant experience that showcases your stamina and willingness to engage in various tasks throughout the day.
We think you need these skills to ace Cashier Lead
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Cashier Lead position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of Seaside Market that resonate with you, such as their commitment to customer service and community values.
Highlight Relevant Experience: In your CV, emphasise any previous customer service roles or leadership experience. Use specific examples to demonstrate how you've successfully resolved customer issues or promoted teamwork in past positions.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for a role that involves handling transactions accurately.
How to prepare for a job interview at Seaside Market
✨Show Your Customer Service Skills
As a Cashier Lead, you'll be the face of the store. Be prepared to share examples of how you've handled customer issues in the past and how you ensured their satisfaction. Highlight your ability to remain calm under pressure and resolve conflicts effectively.
✨Demonstrate Teamwork
This role requires promoting teamwork throughout the department. Be ready to discuss how you've collaborated with colleagues in previous jobs. Share specific instances where you helped foster a positive work environment or assisted teammates in achieving common goals.
✨Know the Products
Familiarise yourself with Seaside Market's unique product offerings before the interview. Being knowledgeable about the products will not only impress your interviewers but also show your enthusiasm for the role and commitment to providing quality service.
✨Prepare for Practical Scenarios
Expect to encounter practical scenarios during the interview, such as handling cash transactions or resolving a customer complaint. Practise these situations beforehand so you can demonstrate your problem-solving skills and ability to handle the responsibilities of the Cashier Lead role.
