At a Glance
- Tasks: Deliver exceptional customer service and support store management in driving sales.
- Company: Seasalt, a leading UK lifestyle brand with a strong community focus.
- Benefits: Competitive hourly rate, 50% employee discount, health cash plan, and flexible benefits.
- Other info: Inclusive workplace with opportunities for personal growth and community involvement.
- Why this job: Join a passionate team and make a real impact in a vibrant retail environment.
- Qualifications: Strong customer service skills and a positive, adaptable attitude.
Originally selling workwear to local mariners and practical overalls to artists, our story began in a small shop in Penzance in 1981. Over the years we’ve grown into a leading UK lifestyle brand with over 80 shops across the UK and Ireland, 400+ wholesale partners and a thriving online business, but never losing touch of our roots. Our passion for well‑crafted clothing, exemplary customer service and connection to our local communities drives everything we do.
As we continue to grow in the UK and internationally, we are focussed on delivering excellence across every touchpoint, whether that is at our warehouse, in store or through our customer service channels, building a team that shares our values. Each employee plays a part in the success of Seasalt, and this was evidenced by our Drapers Award win of “Best Place to Work”.
Like all our retail employees, our Sales Advisors are ambassadors for Seasalt, embodying our values by putting our customers at the heart of everything they do. They are an essential part of the team, supporting store management and creating a memorable shopping experience for every customer.
We have a brilliant opportunity for a Part Time Sales Advisor on a 8 hour temporary contract to join the team in our beautiful shop in Mumbles.
Responsibilities- Deliver an exceptional and inspiring service, demonstrating a thorough knowledge of our brand, products, design inspiration and services.
- Recommend additional services and solutions to our customers to drive sales and gather customer data.
- Actively drive sales across channels by introducing customers to our website, using it as a selling tool and supporting the processing of online orders.
- Have a first point resolution approach to any customer issues or feedback and actively seek out solutions for the benefit of the customer.
- Support the Store Manager and team to drive store sales, profitability and consistent KPI achievement.
- Help implement store visual merchandising, window standards and guidelines and utilise all product, category and bestseller information to maximise commercial opportunities within the store.
- Have a flexible approach to your work, playing an active role in all operational tasks such as management of stock, loss prevention, health and safety, and store safety standards amongst others.
- Your high standards of customer service will be really important to you and is extremely valued in this role.
- The enthusiasm and energy you have shines through as you enjoy working and being a part of a team of like‑minded people.
- Effectively communicating both with your team and our customers will come naturally.
- The commitment you have to your work is evident and you enjoy seeing the results of this.
- Difficult situations don’t phase you as you are able to adapt, show resilience and have the confidence to work independently.
- Hourly rate: £13.10
- 31 days (FTE) paid annual leave, increasing with length of service.
- Uniform allowance.
- Attractive 50% employee discount.
- Health Cash Plan scheme to cover costs of everyday health expenses plus virtual 24/7 GP Service.
- Free access to our Employee Assistance Programme through Retail Trust with 24/7 support including mental health support and counselling.
- Flexible benefits scheme to personalise your benefits package.
- Enhanced family leave policies.
- Pension Scheme with generous 7% employer contributions.
- Life assurance programme.
- Learning and Development opportunities.
- Do Good Things with our two days per year paid volunteering opportunities.
- Employee networks to develop and provide support to our people, including the Inclusion Network.
- 100’s of savings on top retailers and gym memberships through our discount hub.
We’re an Inclusive Employer. We have a brilliant team of people – they're what make Seasalt a fantastic place to work. We love to celebrate uniqueness, and are committed to making Seasalt a place where everyone feels they belong. As an inclusive employer, we want to invite a diverse range of candidates to apply for our roles. We aim to work flexibly where possible and value a range of perspectives – diversity of thought helps us to grow – so please apply if this is a role that would make you excited to come to work every day. We’re happy to help with any adjustments to our recruitment process and beyond.
Sales Advisor - 8 Hour Temporary Contract in Swansea employer: Seasalt
Seasalt is an exceptional employer that values its employees and fosters a supportive work culture, as evidenced by our Drapers Award for 'Best Place to Work'. Located in the picturesque Mumbles, our Sales Advisors enjoy a range of benefits including a competitive hourly rate, generous employee discounts, and opportunities for personal and professional growth. We celebrate diversity and inclusivity, ensuring that every team member feels valued and empowered to contribute to our mission of delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - 8 Hour Temporary Contract in Swansea
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Sales Advisor - 8 Hour Temporary Contract in Swansea
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Seasalt:Don’t forget to personalise your application for Seasalt! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Seasalt
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Seasalt offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Seasalt and contribute positively during your temporary stint.
