Supervisor - 24 Hour Permanent Vacancy
Supervisor - 24 Hour Permanent Vacancy

Supervisor - 24 Hour Permanent Vacancy

Dorchester Full-Time 22000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team, deliver exceptional customer service, and drive store sales.
  • Company: Join Seasalt, a leading UK lifestyle brand with a strong community focus.
  • Benefits: Enjoy competitive pay, generous discounts, health support, and personal development opportunities.
  • Why this job: Be part of a winning team that values your growth and celebrates uniqueness.
  • Qualifications: Passion for coaching, excellent customer service skills, and a commercial mindset.
  • Other info: Flexible working environment with a commitment to diversity and inclusion.

The predicted salary is between 22000 - 30000 £ per year.

Originally selling workwear to local mariners and practical overalls to artists, our story began in a small shop in Penzance in 1981. Over the years we\’ve grown into a leading UK lifestyle brand with over 80 shops across the UK and Ireland, 400+ wholesale partners and a thriving online business, but never losing touch of our roots.

Our passion for well-crafted clothing, exemplary customer service and connection to our local communities drives everything we do. As we continue to grow in the UK and internationally, we are focussed on delivering excellence across every touchpoint, whether that is at our warehouse, in store or through our customer service channels, building a team that shares our values.

Each employee plays a part in the success of Seasalt, and this was evidenced by our Drapers Award win of \”Best Place to Work\”.

Our Supervisors take responsibility of the store and team members when required. They deliver exceptional customer service, ensure the shop always looks it\’s best and support the Store Manager and Assistant Store Manager with the day-to-day running of the store.

We now have a fantastic opportunity for a
Supervisor
to join the
Dorchester
team on a
24 hour permanent contract.
You\’ll Help Us By

  • Supporting the management team in creating a service culture within the store team that puts the customer at the heart of everything they do
  • Guiding the Sales Advisor team on how to recommend additional services to drive sales such as omni-channel selling, gathering customer data, and recommending add-on purchases
  • Supporting the store leadership team with driving store sales, profitability and consistent KPI achievement
  • Implementing store visual merchandising, windows standards and guidelines and utilising all product, categories, and bestseller information to maximise commercial opportunities within the store
  • Training the Sales Advisor team to have a thorough knowledge of our brand, products, design inspiration and services
  • Communicating store performances to your team and key stakeholders around the business, providing regular feedback, highlighting any risks and opportunities to sales for the business
  • Supporting your Store Manager with all store operations such as management of stock, loss prevention, escalation and incident reporting, health, and safety, GDPR, cash handling, key holder responsibilities and store safety standards amongst others
  • Being a key-holder for the store and having sole responsibility for running the store when require

The Skills You\’ll Be Sharing With The Team
Coaching will come naturally to you; you\’ll be passionate about inspiring your team to have excellent product knowledge and will lead by example with your customer service skills. Driving sales, thinking commercially, and working towards KPI\’s will be really important to you and is key to this role.

Difficult situations don\’t phase you as you have an adaptable and resilient attitude, being able to respond positively to change. You\’ll be confident in giving feedback to all members of the team, along with sharing ideas with management on how to drive performance.

Why We Hope You\’ll Love Working With Us
The success of Seasalt is down to the skill and hard work of our team. We don\’t just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us.

Benefits
As well as doing everything we can to boost your development professionally, we believe encouraging personal growth is just as important. So you can fulfil your passion and purpose, not just at work but in life, we offer a range of benefits that are designed to enhance your career and wellbeing. These include:

  • Hourly rate: £13.10
  • 31 days (FTE) paid annual leave, increasing with length of service
  • Uniform allowance
  • Attractive 50% employee discount
  • Health Cash Plan scheme to cover costs of everyday health expenses plus virtual mental health support
  • Free access to our Employee Assistance Programme through Retail Trust with 24/7 support including online therapy and counselling
  • Flexible benefits scheme to personalise your benefits package
  • Enhanced family leave policies
  • Pension Scheme with generous 7% employer contributions
  • Life assurance programme
  • Learning and Development opportunities
  • Do Good Things with our two days per year paid volunteering opportunities
  • Employee networks to develop and provide support to our people, including the Inclusion Network
  • 100\’s of savings on top retailers and gym memberships through our discount hub

At Seasalt we have a brilliant team of people – they\’re what make Seasalt a fantastic place to work. We love to celebrate uniqueness, and are committed to making Seasalt a place where everyone feels they belong. As an inclusive employer, we want to invite a diverse range of candidates to apply for our roles. We aim to work flexibly where possible and value a range of perspectives – diversity of thought helps us to grow – so please apply if this is a role that would make you excited to come to work every day. We\’re happy to help with any adjustments to our recruitment process and beyond. Just drop us an email at
Please note we are unable to accept CVs and applications over email.
Closing date for applications is 10th September
IND-329

Supervisor - 24 Hour Permanent Vacancy employer: Seasalt

Seasalt is an exceptional employer that prioritises the growth and wellbeing of its employees, offering a supportive work culture in the picturesque town of Dorchester. With a commitment to personal and professional development, employees benefit from generous perks such as a competitive hourly rate, extensive annual leave, and a robust health cash plan, all while being part of a diverse team that values inclusivity and community connection. Join us at Seasalt, where your contributions are recognised and celebrated, making every day at work meaningful and rewarding.
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Contact Detail:

Seasalt Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor - 24 Hour Permanent Vacancy

Tip Number 1

Get to know the company inside out! Research Seasalt's history, values, and products. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their journey.

Tip Number 2

Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories!

Tip Number 3

Network like a pro! Reach out to current or former employees on LinkedIn to get insights about working at Seasalt. They might share tips that could give you an edge in the interview process.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and keen to engage with our online presence. Don’t miss out on this opportunity!

We think you need these skills to ace Supervisor - 24 Hour Permanent Vacancy

Customer Service Skills
Team Leadership
Sales Strategy
Visual Merchandising
Product Knowledge
Communication Skills
Coaching Skills
KPI Achievement
Adaptability
Resilience
Stock Management
Loss Prevention
Health and Safety Compliance
Incident Reporting
Cash Handling

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for our brand and values shine through. We love candidates who are genuinely excited about delivering exceptional customer service and connecting with local communities.

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Supervisor. Mention specific examples of how you've driven sales or coached a team in the past – we want to see how you can contribute to our success!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for the team.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end.

How to prepare for a job interview at Seasalt

Know the Brand Inside Out

Before your interview, make sure you research Seasalt thoroughly. Understand their history, values, and product range. This will not only help you answer questions confidently but also show your genuine interest in the brand.

Showcase Your Customer Service Skills

As a Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you can inspire your team to do the same.

Demonstrate Leadership Qualities

Think about times when you've successfully led a team or project. Be ready to discuss your coaching style and how you motivate others. Seasalt values teamwork, so showing your ability to lead by example will be crucial.

Prepare for Situational Questions

Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you faced challenges and how you overcame them. This will demonstrate your resilience and ability to handle difficult situations.

Supervisor - 24 Hour Permanent Vacancy
Seasalt
Location: Dorchester
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  • Supervisor - 24 Hour Permanent Vacancy

    Dorchester
    Full-Time
    22000 - 30000 £ / year (est.)
  • S

    Seasalt

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