At a Glance
- Tasks: Lead the store team, ensuring exceptional customer service and visual merchandising.
- Company: Seasalt is a vibrant retail lifestyle brand focused on creativity and customer satisfaction.
- Benefits: Enjoy a competitive hourly rate, 50% employee discount, and flexible benefits tailored to you.
- Other info: Seasalt promotes diversity and inclusivity, welcoming applicants from all backgrounds.
- Why this job: Join a supportive team that values personal growth and offers learning opportunities.
- Qualifications: Passion for coaching, strong customer service skills, and a commercial mindset are essential.
The predicted salary is between 20000 - 28000 £ per year.
Seasalt is a thriving retail lifestyle brand who put its customers at the heart of everything we do. Our success relies on a talented retail team who bring our values to life by helping our customers dress with creativity and confidence season after season.
Our Supervisors take responsibility of the store and team members when required. They deliver exceptional customer service, ensure the shop always looks its best and support the Store Manager and Assistant Store Manager with the day-to-day running of the store.
We now have a fantastic opportunity for a Supervisor to join the Dorchester team on a 24 hour permanent contract.
You’ll Help Us By
- Supporting the management team in creating a service culture within the store team that puts the customer at the heart of everything they do.
- Guiding the Sales Advisor team on how to recommend additional services to drive sales such as omni-channel selling, gathering customer data, and recommending add-on purchases.
- Supporting the store leadership team with driving store sales, profitability and consistent KPI achievement.
- Implementing store visual merchandising, windows standards and guidelines and utilising all product, categories, and bestseller information to maximise commercial opportunities within the store.
- Training the Sales Advisor team to have a thorough knowledge of our brand, products, design inspiration and services.
- Communicating store performances to your team and key stakeholders around the business, providing regular feedback, highlighting any risks and opportunities to sales for the business.
- Supporting your Store Manager with all store operations such as management of stock, loss prevention, escalation and incident reporting, health, and safety, GDPR, cash handling, key holder responsibilities and store safety standards amongst others.
- Being a key-holder for the store and having sole responsibility for running the store when required.
The Skills You’ll Be Sharing With The Team
- Coaching will come naturally to you; you’ll be passionate about inspiring your team to have excellent product knowledge and will lead by example with your customer service skills.
- Driving sales, thinking commercially, and working towards KPIs will be really important to you and is key to this role.
- Difficult situations don’t phase you as you have an adaptable and resilient attitude, being able to respond positively to change.
- You’ll be confident in giving feedback to all members of the team, along with sharing ideas with management on how to drive performance.
Why We Hope You’ll Love Working With Us
The success of Seasalt is down to the skill and hard work of our team. We don’t just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us.
From the moment your Seasalt journey begins, it’s our pledge to support you by providing dedicated learning and development opportunities that will enhance your day-to-day working life and help you build your skills and knowledge.
Benefits
- Hourly rate: £13.10
- 31 days (FTE) paid annual leave, increasing with length of service.
- Uniform allowance.
- Attractive 50% employee discount.
- Health Cash Plan scheme to cover costs of everyday health expenses plus virtual mental health support.
- Free access to our Employee Assistance Programme through Retail Trust with 24/7 support including online therapy and counselling.
- Flexible benefits scheme to personalise your benefits package.
- Enhanced family leave policies.
- Pension Scheme with generous 7% employer contributions.
- Life assurance programme.
- Learning and Development opportunities including specialist training, coaching opportunities, and professional qualification support.
- Do Good Things with our one day per year paid volunteering opportunities.
- Employee networks to support and celebrate our people, including the Inclusion Network and Culture Crew.
- Hundreds of savings on top retailers and gym memberships through our discount hub.
At Seasalt we have a brilliant team of people - they’re what make Seasalt a fantastic place to work. We love to celebrate uniqueness, and are committed to making Seasalt a place where everyone feels they belong. As an inclusive employer, we want to invite a diverse range of candidates to apply for our roles. We aim to work flexibly where possible and value a range of perspectives - diversity of thought helps us to grow - so please apply if this is a role that would make you excited to come to work every day. We’re happy to help with any adjustments to our recruitment process and beyond. Just drop us an email at careers@seasaltcornwall.co.uk
Please note we are unable to accept CVs and applications over email.
Supervisor - 24 Hour Permanent Contract in Dorchester employer: Seasalt
Seasalt is an exceptional employer that prioritises the growth and wellbeing of its team members, offering a supportive work culture in the heart of Dorchester. With a commitment to personal and professional development, employees benefit from extensive training opportunities, a generous benefits package including a 50% employee discount, and a focus on inclusivity and community engagement. Join us at Seasalt, where your contributions are valued, and you can thrive in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - 24 Hour Permanent Contract in Dorchester
✨Tip Number 1
Familiarise yourself with Seasalt's brand values and customer service philosophy. Understanding what makes their approach unique will help you align your responses during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Highlighting your ability to inspire and coach others will resonate well with the responsibilities of a Supervisor.
✨Tip Number 3
Research the latest trends in retail and customer service, particularly in the fashion industry. Being knowledgeable about current market dynamics can help you engage in meaningful conversations during interviews and show your passion for the role.
✨Tip Number 4
Network with current or former employees of Seasalt if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate.
We think you need these skills to ace Supervisor - 24 Hour Permanent Contract in Dorchester
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and skills required for the Supervisor position at Seasalt. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for retail and customer service. Mention specific examples of how you've successfully led teams or improved sales in previous roles, demonstrating your ability to support the management team.
Highlight Relevant Experience:In your CV, focus on your previous supervisory or management experience in retail. Use bullet points to clearly outline your achievements, such as driving sales, training staff, and maintaining store standards.
Showcase Your Soft Skills:Emphasise your coaching abilities, adaptability, and resilience in your application. Provide examples of how you've handled difficult situations or provided constructive feedback to team members, as these are key traits for the role.
How to prepare for a job interview at Seasalt
✨Show Your Passion for Customer Service
Seasalt places a strong emphasis on customer service, so make sure to express your enthusiasm for helping customers. Share examples of how you've gone above and beyond in previous roles to ensure customer satisfaction.
✨Demonstrate Leadership Skills
As a Supervisor, you'll be guiding a team. Prepare to discuss your leadership style and provide examples of how you've successfully motivated and coached team members in the past.
✨Know the Brand Inside Out
Familiarise yourself with Seasalt's products, values, and design inspirations. Being able to speak knowledgeably about the brand will show your genuine interest and help you connect with the interviewers.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of specific situations where you've handled challenges effectively, especially in a retail environment, and be ready to share those stories.
