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- Tasks: Lead the store team, deliver top-notch customer service, and manage daily operations.
- Company: Seasalt is a vibrant retail brand focused on creativity and customer satisfaction.
- Benefits: Enjoy a competitive hourly rate, 50% employee discount, and flexible benefits.
- Why this job: Join a supportive team that values personal growth and celebrates diversity.
- Qualifications: Passion for coaching, strong customer service skills, and a commercial mindset are essential.
- Other info: This is a temporary role covering family leave, perfect for gaining retail experience.
Supervisor – 16 Hour Temporary Contract Family Leave Cover
Seasalt Harrogate, England, United Kingdom
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Supervisor – 16 Hour Temporary Contract Family Leave Cover
Seasalt Harrogate, England, United Kingdom
1 day ago Be among the first 25 applicants
Join to apply for the Supervisor – 16 Hour Temporary Contract Family Leave Cover role at Seasalt
This range is provided by Seasalt. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Seasalt is a thriving retail lifestyle brand who put its customers at the heart of everything we do. Our success relies on a talented retail team who bring our values to life by helping our customers dress with creativity and confidence season after season.
Our Supervisors take responsibility of the store and team members when required. They deliver exceptional customer service, ensure the shop always looks it’s best and support the Store Manager and Assistant Store Manager with the day-to-day running of the store.
We now have a fantastic opportunity for a Supervisor to join the Harrogate team on a 16 hour temporary family leave cover.
You\’ll Help Us By
- Supporting the management team in creating a service culture within the store team that puts the customer at the heart of everything they do
- Guiding the Sales Advisor team on how to recommend additional services to drive sales such as omni-channel selling, gathering customer data, and recommending add-on purchases
- Supporting the store leadership team with driving store sales, profitability and consistent KPI achievement
- Implementing store visual merchandising, windows standards and guidelines and utilising all product, categories, and bestseller information to maximise commercial opportunities within the store
- Training the Sales Advisor team to have a thorough knowledge of our brand, products, design inspiration and services
- Communicating store performances to your team and key stakeholders around the business, providing regular feedback, highlighting any risks and opportunities to sales for the business
- Supporting your Store Manager with all store operations such as management of stock, loss prevention, escalation and incident reporting, health, and safety, GDPR, cash handling, key holder responsibilities and store safety standards amongst others
- Being a key-holder for the store and having sole responsibility for running the store when require
The Skills You\’ll Be Sharing With The Team
Coaching will come naturally to you; you’ll be passionate about inspiring your team to have excellent product knowledge and will lead by example with your customer service skills. Driving sales, thinking commercially, and working towards KPI’s will be really important to you and is key to this role.
Difficult situations don’t phase you as you have an adaptable and resilient attitude, being able to respond positively to change. You’ll be confident in giving feedback to all members of the team, along with sharing ideas with management on how to drive performance.
Why We Hope You\’ll Love Working With Us
The success of Seasalt is down to the skill and hard work of our team. We don\’t just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us.
Benefits
As well as doing everything we can to boost your development professionally, we believe encouraging personal growth is just as important. So you can fulfil your passion and purpose, not just at work but in life, we offer a range of benefits that are designed to enhance your career and wellbeing. These include:
- Hourly rate: £13.10
- 31 days (FTE) paid annual leave, increasing with length of service
- Uniform allowance
- Attractive 50% employee discount
- Health Cash Plan scheme to cover costs of everyday health expenses plus virtual mental health support
- Free access to our Employee Assistance Programme through Retail Trust with 24/7 support including online therapy and counselling
- Flexible benefits scheme to personalise your benefits package
- Enhanced family leave policies
- Pension Scheme with generous 7% employer contributions
- Life assurance programme
- Learning and Development opportunities
- Do Good Things with our two days per year paid volunteering opportunities
- Employee networks to develop and provide support to our people, including the Inclusion Network
- 100’s of savings on top retailers and gym memberships through our discount hub
At Seasalt we have a brilliant team of people – they\’re what make Seasalt a fantastic place to work. We love to celebrate uniqueness, and are committed to making Seasalt a place where everyone feels they belong. As an inclusive employer, we want to invite a diverse range of candidates to apply for our roles. We aim to work flexibly where possible and value a range of perspectives – diversity of thought helps us to grow – so please apply if this is a role that would make you excited to come to work every day. We\’re happy to help with any adjustments to our recruitment process and beyond. Just drop us an email at [email protected]
Please note we are unable to accept CVs and applications over email.
Closing date for applications is 17/07/2025
IND-261
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Retail Apparel and Fashion
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Supervisor - 16 Hour Temporary Contract Family Leave Cover employer: Seasalt
Contact Detail:
Seasalt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - 16 Hour Temporary Contract Family Leave Cover
✨Tip Number 1
Familiarise yourself with Seasalt's brand values and customer service philosophy. Understanding what makes them unique will help you align your approach during interviews and demonstrate that you're a great fit for their team.
✨Tip Number 2
Prepare to discuss your previous experience in retail, especially any supervisory roles. Be ready to share specific examples of how you've successfully led a team, driven sales, or improved customer satisfaction in past positions.
✨Tip Number 3
Showcase your adaptability and resilience by preparing examples of how you've handled challenging situations in the workplace. Seasalt values a positive attitude towards change, so highlight your ability to thrive in dynamic environments.
✨Tip Number 4
Engage with Seasalt's social media and community initiatives. Being knowledgeable about their current campaigns or community involvement can give you an edge and show your genuine interest in the company culture.
We think you need these skills to ace Supervisor - 16 Hour Temporary Contract Family Leave Cover
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Supervisor position at Seasalt. Understand the key responsibilities and skills required, such as customer service excellence and team leadership.
Tailor Your CV: Customise your CV to highlight relevant experience that aligns with the role. Emphasise your previous supervisory roles, customer service achievements, and any experience in retail that showcases your ability to drive sales and manage a team.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the brand and your understanding of its values. Mention specific examples of how you have successfully led teams or improved customer experiences in past roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application demonstrates attention to detail, which is crucial for a supervisory role.
How to prepare for a job interview at Seasalt
✨Show Your Passion for Customer Service
As a Supervisor, you'll be expected to put customers at the heart of everything. During the interview, share specific examples of how you've delivered exceptional customer service in the past and how you plan to inspire your team to do the same.
✨Demonstrate Leadership Skills
Talk about your experience in guiding and coaching teams. Highlight situations where you've successfully motivated others or improved team performance, as this role requires strong leadership to drive sales and achieve KPIs.
✨Familiarise Yourself with Seasalt's Values
Research Seasalt's brand values and culture before the interview. Be prepared to discuss how your personal values align with theirs and how you can contribute to creating a positive service culture within the store.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of examples where you've handled difficult situations or changes effectively, as these traits are crucial for a Supervisor role.
