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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional customer service and store operations.
- Company: Join Seasalt, a leading UK lifestyle brand with a rich history.
- Benefits: Enjoy a competitive hourly rate, generous discounts, and flexible benefits.
- Why this job: Be part of a supportive team that values your growth and unique perspective.
- Qualifications: Passion for coaching, sales, and excellent customer service skills.
- Other info: Flexible working environment with opportunities for personal development.
Overview
Join to apply for the Supervisor – 16 Hour Permanent Contract role at Seasalt.
We are a leading UK lifestyle brand with a history dating back to 1981, focused on delivering excellence across every touchpoint, from warehouse to store to customer service channels. Our Supervisors take responsibility for the store and team members when required, delivering exceptional customer service, ensuring the shop always looks its best, and supporting the Store Manager and Assistant Store Manager with day-to-day operations. This role is based in Lymington on a 16 hour permanent contract.
Closing date for applications is 1st October. Please note we are unable to accept CVs and applications over email.
Responsibilities
- Supporting the management team in creating a service culture within the store team that puts the customer at the heart of everything they do
- Guiding the Sales Advisor team on how to recommend additional services to drive sales such as omni-channel selling, gathering customer data, and recommending add-on purchases
- Supporting the store leadership team with driving store sales, profitability and consistent KPI achievement
- Implementing store visual merchandising, windows standards and guidelines and utilising all product, categories, and bestseller information to maximise commercial opportunities within the store
- Training the Sales Advisor team to have a thorough knowledge of our brand, products, design inspiration and services
- Communicating store performances to your team and key stakeholders around the business, providing regular feedback, highlighting any risks and opportunities to sales for the business
- Supporting your Store Manager with all store operations such as management of stock, loss prevention, escalation and incident reporting, health and safety, GDPR, cash handling, key holder responsibilities and store safety standards amongst others
- Being a key-holder for the store and having sole responsibility for running the store when required
The Skills You9ll Be Sharing With The Team
Coaching will come naturally to you; you’ll be passionate about inspiring your team to have excellent product knowledge and will lead by example with your customer service skills. Driving sales, thinking commercially, and working towards KPI’s will be really important to you and is key to this role. Difficult situations don’t phase you as you have an adaptable and resilient attitude, being able to respond positively to change. You’ll be confident in giving feedback to all members of the team, along with sharing ideas with management on how to drive performance.
Why We Hope You9ll Love Working With Us
The success of Seasalt is down to the skill and hard work of our team. We don’t just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us. We are an inclusive employer and welcome a diverse range of candidates to apply. We aim to work flexibly where possible and value a range of perspectives.
Benefits
- Hourly rate: £13.10
- 31 days (FTE) paid annual leave, increasing with length of service
- Uniform allowance
- Attractive 50% employee discount
- Health Cash Plan scheme to cover costs of everyday health expenses plus virtual mental health support
- Free access to our Employee Assistance Programme through Retail Trust with 24/7 support including online therapy and counselling
- Flexible benefits scheme to personalise your benefits package
- Enhanced family leave policies
- Pension Scheme with generous 7% employer contributions
- Life assurance programme
- Learning and Development opportunities
- Do Good Things with our two days per year paid volunteering opportunities
- Employee networks to develop and provide support to our people, including the Inclusion Network
- 100’s of savings on top retailers and gym memberships through our discount hub
At Seasalt we have a brilliant team of people – they\\\’re what make Seasalt a fantastic place to work. We love to celebrate uniqueness, and are committed to making Seasalt a place where everyone feels they belong. As an inclusive employer, we want to invite a diverse range of candidates to apply for our roles. We aim to work flexibly where possible and value a range of perspectives. If you need adjustments to our recruitment process, please email careers@seasaltcornwall.co.uk. Please note we are unable to accept CVs and applications over email.
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Supervisor - 16 Hour Permanent Contract employer: Seasalt
Contact Detail:
Seasalt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - 16 Hour Permanent Contract
✨Tip Number 1
Get to know the company culture before your interview. Dive into Seasalt's values and mission, and think about how your experience aligns with their focus on customer service and teamwork. This will help you stand out as someone who truly gets what they're all about.
✨Tip Number 2
Practice your responses to common interview questions, especially those related to leadership and sales. Use examples from your past experiences that showcase your ability to inspire a team and drive results. We want to see how you can bring your skills to the table!
✨Tip Number 3
Don’t forget to prepare some questions for your interviewers! Ask about their approach to training and development or how they foster a positive store environment. This shows you're genuinely interested in being part of their team and growing with them.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Seasalt and ready to take that next step in your career.
We think you need these skills to ace Supervisor - 16 Hour Permanent Contract
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering exceptional customer service and supporting your team. Share specific examples of how you've done this in the past.
Tailor Your Application: Make sure to customise your application to reflect the skills and experiences mentioned in the job description. Highlight your coaching abilities, commercial thinking, and adaptability, as these are key traits we’re looking for in a Supervisor.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts logically. This will help us quickly understand your qualifications and how you can contribute to our team at Seasalt.
Apply Through Our Website: Remember, we can only accept applications through our website, so make sure to submit yours there! It’s the best way for us to receive your application and get you one step closer to joining our fantastic team.
How to prepare for a job interview at Seasalt
✨Know the Brand Inside Out
Before your interview, dive deep into Seasalt's history, values, and product range. Understanding their commitment to customer service and how they create a unique shopping experience will help you align your answers with their brand ethos.
✨Showcase Your Leadership Skills
As a Supervisor, you'll be guiding a team. Prepare examples of how you've successfully led a team in the past, especially in challenging situations. Highlight your coaching style and how you inspire others to excel in customer service.
✨Prepare for Scenario Questions
Expect questions about handling difficult customer interactions or driving sales. Think of specific scenarios where you’ve turned a negative situation into a positive outcome, showcasing your adaptability and resilience.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about their approach to team development or how they measure success in the store. This demonstrates your enthusiasm and forward-thinking attitude.
