Store Manager - 40 Hour Permanent Contract

Store Manager – 40 Hour Permanent Contract

Seasalt Cambridge, England, United Kingdom

Originally selling workwear to local mariners and practical overalls to artists, our story began in a small shop in Penzance in 1981. Over the years we’ve grown into a leading UK lifestyle brand with over 80 shops across the UK and Ireland, 400+ wholesale partners, and a thriving online business, all while staying true to our roots.

Our passion for well‑crafted clothing, exemplary customer service and connection to our local communities drives everything we do. As we continue to grow in the UK and internationally, we focus on delivering excellence across every touchpoint – from the warehouse to in‑store and through our customer service channels – building a team that shares our values.

Each employee plays a part in the success of Seasalt, evidenced by our Drapers Award win of “Best Place to Work”.

About the Role

Our Store Managers are responsible for taking ownership of all aspects of running a successful Seasalt store, leading with exceptional retail skills, product knowledge and commercial know‑how. A key part of this role is training and developing your team to create a positive atmosphere and inspiring them to deliver excellent service.

Key Responsibilities

• Coaching and developing your team to drive performance through formative feedback, 1‑to‑1s and development plans
• Creating a service culture within the store team that puts the customer at the heart of everything they do
• Motivating your store team to recommend additional services to drive sales such as omni‑channel selling, gathering customer data and recommending add‑on purchases
• Taking ownership of sales, profitability and KPI results, understanding what is required to drive performance in your store
• Communicating store performance to your team and key stakeholders, providing regular feedback and highlighting any risks and opportunities for the business
• Implementing store visual merchandising, window standards and guidelines and utilising all product, category and bestseller information to maximise commercial opportunities
• Utilising all product information to maximise sales opportunities, ensuring you and your team have thorough product knowledge of all Seasalt products, including design inspiration, features and benefits
• Managing store operations such as stock control, loss prevention, escalation and incident reporting, health & safety, GDPR, cash handling, key‑holder responsibilities and store safety standards
• Recruiting a diverse and passionate team who confidently deliver excellent results
• Ensuring all physical business assets are maintained and losses are minimised
• Identifying potential performance issues within your team and addressing them effectively, either informally or formally

What You’ll Need

You will have previous experience leading a team, preferably in a retail or equivalent environment where you drove key KPI achievement and managed budgets. Approachability, solution‑focused mindset, and positivity are essential traits. You should be passionate about sharing commercial knowledge with your team and have an enormous focus on product knowledge to inspire your staff.

Benefits

• Salary: £33,600 – £35,800
• 34 days paid annual leave, increasing with length of service
• Uniform allowance
• Attractive 50% employee discount
• Health Cash Plan scheme, covering everyday health expenses plus virtual 24/7 GP service
• Free access to our Employee Assistance Programme through Retail Trust with 24/7 mental health support and counselling
• Flexible benefits scheme to personalise your benefits package
• Enhanced family leave policies
• Pension Scheme with generous 7% employer contributions
• Life assurance programme
• Learning and Development opportunities
• Do Good Things with our two days per year paid volunteering opportunities
• Employee networks to support our people, including the Inclusion Network
• Hundreds of savings on top retailers and gym memberships through our discount hub

Our Commitment to Diversity

We love to celebrate uniqueness and are committed to making Seasalt a place where everyone feels they belong. As an inclusive employer, we invite a diverse range of candidates to apply for our roles. We aim to work flexibly where possible and value a range of perspectives – diversity of thought helps us grow.

Application Information

Please note we are unable to accept CVs and applications over email. The closing date for applications is 10 December 2025.

To apply, follow the link on our careers page. For assistance with the recruitment process, you can email us at careers@seasaltcornwall.co.uk.

Equal Opportunity Statement

Seasalt is an equal opportunity employer. We provide a safe and dignified working environment and strive to provide open, supportive and rewarding employment. We welcome applications from all backgrounds, including those who have worked in public sector and locked‑in programmes.