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- Tasks: Lead a dynamic team, drive sales, and create an amazing customer experience.
- Company: Seasalt is a vibrant retail brand focused on creativity and customer satisfaction.
- Benefits: Enjoy 34 days of leave, 50% discount, health plans, and flexible benefits.
- Why this job: Join a supportive culture that values personal growth and community impact.
- Qualifications: Previous retail leadership experience and a passion for customer service are essential.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
The predicted salary is between 21600 - 37800 £ per year.
Seasalt is a thriving retail lifestyle brand who put its customers at the heart of everything we do. Our success relies on a talented retail team who bring our values to life by helping our customers dress with creativity and confidence season after season.
Our Store Managers are responsible for taking ownership of all aspects of running a successful Seasalt store. Leading the way with exceptional retail skills, product knowledge and commercial know-how. We want Seasalt customers to feel welcome as soon as they step through our door - a key part of this role is training and developing your team to create a positive atmosphere and inspiring them to deliver excellent service.
You will help us by:
- Coaching and developing your team to drive performance through formative feedback, 121's and development plans.
- Creating a service culture within the store team that puts the customer at the heart of everything they do.
- Ensuring your store team are motivated to recommend additional services to drive sales such as omni-channel selling, gathering customer data, and recommending add-on purchases.
- Taking ownership of sales, profitability and KPI results, understanding what is required to drive performance in your store.
- Communicating store performances to your team and key stakeholders around the business, providing regular feedback, highlighting any risks and opportunities for the business.
- Implementing store visual merchandising, windows standards and guidelines and utilising all product, categories, and bestseller information to maximise commercial opportunities within the store.
- Utilising all product information to maximise sales opportunities, ensuring you and your team have a thorough product knowledge of all Seasalt products, including design inspiration, features and benefits.
- Managing store operations such as management of stock, loss prevention, escalation and incident reporting, health, and safety, GDPR, cash handling, key holder responsibilities and store safety standards amongst others.
- Effectively recruiting a diverse and passionate team who confidently deliver excellent results.
- Being responsible for the store, ensuring all physical business assets are maintained and all losses are minimised.
- Identifying potential performance issues within your team and deal with them effectively, either informally or formally.
The skills you'll be sharing with the team:
- Leading your team from the front by driving sales, maximising profitability, and achieving KPI results.
- Customer satisfaction will mean everything to you; you will be proud of the culture you naturally create through training and developing your team.
- You will have previous experience in leading a team, preferably in a retail or equivalent environment where you drove key KPI achievement and managed budgets.
- Approachable, solution focused and positive are words that describe your management style; you will be a solution focused leader who empowers their team daily.
- You’ll be passionate about sharing your commercial knowledge with your teams and have a huge focus on product knowledge.
Why we hope you'll love working with us:
The success of Seasalt is down to the skill and hard work of our team. We don’t just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us.
From the moment your Seasalt journey begins, it’s our pledge to support you by providing dedicated learning and development opportunities that will enhance your day-to-day working life and help you build your skills and knowledge.
Benefits include:
- Salary circa £27,000.
- 34 days paid annual leave, increasing with length of service.
- Uniform allowance.
- Attractive 50% employee discount.
- Health Cash Plan scheme to cover costs of everyday health expenses plus virtual mental health support.
- Free access to our Employee Assistance Programme through Retail Trust with 24/7 support including online therapy and counselling.
- Flexible benefits scheme to personalise your benefits package.
- Enhanced family leave policies.
- Pension Scheme with generous 7% employer contributions.
- Life assurance programme.
- Learning and Development opportunities including specialist training, coaching opportunities, and professional qualification support.
- Do Good Things with our one day per year paid volunteering opportunities.
- Employee networks to support and celebrate our people, including the Inclusion Network and Culture Crew.
- Hundreds of savings on top retailers and gym memberships through our discount hub.
At Seasalt we have a brilliant team of people - they’re what make Seasalt a fantastic place to work. We love to celebrate uniqueness, and are committed to making Seasalt a place where everyone feels they belong. As an inclusive employer, we want to invite a diverse range of candidates to apply for our roles. We aim to work flexibly where possible and value a range of perspectives - diversity of thought helps us to grow - so please apply if this is a role that would make you excited to come to work every day.
We’re happy to help with any adjustments to our recruitment process and beyond. Just drop us an email at careers@seasaltcornwall.co.uk.
Store Manager - 35 Hour Temporary Contract employer: Seasalt
Contact Detail:
Seasalt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - 35 Hour Temporary Contract
✨Tip Number 1
Familiarise yourself with Seasalt's brand values and product range. Understanding their ethos and the unique aspects of their products will help you connect with the team and demonstrate your passion for the brand during any discussions.
✨Tip Number 2
Prepare to showcase your leadership skills by thinking of specific examples from your past experiences where you've successfully developed a team or improved sales performance. This will highlight your ability to drive results in a retail environment.
✨Tip Number 3
Research the local market and customer preferences in Looe. Being able to discuss how you would tailor the store's approach to meet the needs of the community can set you apart as a candidate who is proactive and customer-focused.
✨Tip Number 4
Network with current or former employees of Seasalt if possible. They can provide valuable insights into the company culture and expectations, which can help you align your approach and responses during the application process.
We think you need these skills to ace Store Manager - 35 Hour Temporary Contract
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Store Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Leadership Skills: Emphasise your previous experience in leading a team, particularly in a retail environment. Provide specific examples of how you have motivated your team, driven sales, and achieved KPIs in your past roles.
Highlight Customer Focus: Since customer satisfaction is crucial for Seasalt, make sure to include examples of how you have created a positive customer experience in your previous positions. Discuss any initiatives you implemented that improved service quality.
Personalise Your Application: Make your application stand out by personalising it. Mention why you are excited about working at Seasalt specifically, and how you can contribute to their values and culture. This shows genuine interest in the company.
How to prepare for a job interview at Seasalt
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully coached and developed team members in the past, focusing on specific outcomes and improvements.
✨Understand the Brand
Familiarise yourself with Seasalt's values and product range. Be ready to discuss how you can embody these values in your management style and how your knowledge of their products can enhance customer experience.
✨Prepare for Customer-Centric Scenarios
Expect questions about how you would create a service culture that prioritises customer satisfaction. Think of scenarios where you've turned a negative customer experience into a positive one and be prepared to share those stories.
✨Discuss KPIs and Performance Management
Be ready to talk about your experience with sales targets and KPIs. Highlight how you've previously driven performance in a retail environment, including any strategies you've implemented to improve sales and profitability.
