At a Glance
- Tasks: Lead a team to create an amazing customer experience and drive sales.
- Company: Join SeaSalt, a diverse and inclusive employer with a vibrant culture.
- Benefits: Enjoy a competitive hourly rate, generous discounts, and flexible benefits.
- Other info: Opportunities for personal growth and community involvement through volunteering.
- Why this job: Make a real impact in a supportive environment while developing your skills.
- Qualifications: Experience in retail and a passion for customer service.
The predicted salary is between 28288 - 28288 £ per year.
Position Supervisor – Salisbury – 16 hour permanent contract.
Responsibilities
- Supporting the management team in creating a service culture within the store team that puts the customer at the heart of everything they do.
- Guiding the Sales Advisor team on how to recommend additional services to drive sales such as omni‑channel selling, gathering customer data, and recommending add‑on purchases.
- Supporting the store leadership team with driving store sales, profitability and consistent KPI achievement.
- Implementing store visual merchandising, windows standards and guidelines and utilising all product, categories, and bestseller information to maximise commercial opportunities within the store.
- Training the Sales Advisor team to have a thorough knowledge of our brand, products, design inspiration and services.
- Communicating store performances to your team and key stakeholders around the business, providing regular feedback, highlighting any risks and opportunities to sales for the business.
- Supporting your Store Manager with all store operations such as management of stock, loss prevention, escalation and incident reporting, health, and safety, GDPR, cash handling, key holder responsibilities and store safety standards amongst others.
- Being a key‑holder for the store and having sole responsibility for running the store when required.
Benefits
- Hourly rate: £13.60
- 31 days (FTE) paid annual leave, increasing with length of service
- Uniform allowance
- Attractive 50% employee discount
- Health Cash Plan scheme to cover costs of everyday health expenses plus virtual 24/7 GP service
- Free access to our Employee Assistance Programme through Retail Trust with 24/7 support, including mental health support and counselling
- Flexible benefits scheme to personalise your benefits package
- Enhanced family leave policies
- Pension Scheme with generous 7% employer contributions
- Life assurance programme
- Learning and Development opportunities
- Do Good Things with our two days per year paid volunteering opportunities
- Employee networks to develop and provide support to our people, including the Inclusion Network
- 100’s of savings on top retailers and gym memberships through our discount hub
Inclusive Employer
SeaSalt welcomes a diverse range of candidates and is an inclusive employer. We invite candidates of all backgrounds to apply and are happy to accommodate adjustments to our recruitment process.
Supervisor - 16 Hour Permanent Contract in Salisbury employer: Seasalt
SeaSalt is an exceptional employer located in Salisbury, offering a supportive work culture that prioritises customer service and employee development. With a range of benefits including a competitive hourly rate, generous annual leave, and opportunities for personal growth through training and volunteering, SeaSalt fosters an inclusive environment where every team member can thrive and contribute to the store's success.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - 16 Hour Permanent Contract in Salisbury
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your sales pitch! Since the role involves guiding the Sales Advisor team, be ready to demonstrate how you would recommend additional services or products. Use examples from your past experiences to show how you can drive sales and enhance customer satisfaction.
✨Tip Number 3
Don’t forget to ask questions during your interview! This shows your interest in the role and helps you understand how you can contribute to the store's success. Think about what you want to know regarding their training programs or how they measure KPI achievement.
✨Tip Number 4
Apply through our website for a smoother process! We love seeing candidates who take the initiative to connect directly with us. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Supervisor - 16 Hour Permanent Contract in Salisbury
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Supervisor role. Highlight your experience in creating a customer-centric culture and any relevant skills that align with our responsibilities, like training teams or driving sales.
Showcase Your Leadership Skills:We want to see how you can support and guide a team. Share examples of how you've successfully led a team in the past, especially in retail or service environments, and how you’ve driven performance and achieved KPIs.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and bullet points where possible to make it easy for us to see your key achievements and skills. We love a well-structured application!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Seasalt
✨Know the Company Inside Out
Before your interview, take some time to research the company and its values. Understand their service culture and how they put customers at the heart of everything they do. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Supervisor, you'll be guiding a team, so be ready to discuss your leadership style. Prepare examples of how you've successfully trained or motivated a team in the past. Highlight any experience you have with driving sales and achieving KPIs, as this will demonstrate your capability to support the store leadership team.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing stock or dealing with customer complaints. Think of scenarios from your previous roles where you successfully navigated challenges. This will show your problem-solving skills and ability to maintain store operations smoothly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
