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For Companies At a Glance
- Tasks: Deliver exceptional customer service and support store management in driving sales.
- Company: Join Seasalt, a leading UK lifestyle brand with a passion for community and quality.
- Benefits: Enjoy competitive pay, generous discounts, and flexible benefits tailored to you.
- Other info: Opportunities for learning, development, and paid volunteering await you!
- Why this job: Be part of a vibrant team that values your uniqueness and fosters growth.
- Qualifications: Strong customer service skills and a team-oriented mindset are essential.
The predicted salary is between 27300 - 27300 £ per year.
Originally selling workwear to local mariners and practical overalls to artists, our story began in a small shop in Penzance in 1981. Over the years we’ve grown into a leading UK lifestyle brand with over 80 shops across the UK and Ireland, 400+ wholesale partners and a thriving online business. Our passion for well-crafted clothing, exemplary customer service and connection to our local communities drives everything we do. We aim to deliver excellence across every touchpoint, whether that is at our warehouse, in store or through our customer service channels, building a team that shares our values. Each employee plays a part in the success of Seasalt, as evidenced by our Drapers Award win of “Best Place to Work”. Like all our retail employees, our Sales Advisors are ambassadors for Seasalt, embodying our values by putting our customers at the heart of everything they do. They are an essential part of the team, supporting store management and creating a memorable shopping experience for every customer.
We have a brilliant opportunity for a Part Time Sales Advisor on a 8 hour permanent contract to join the team in our beautiful shop in Salisbury.
Responsibilities
- Delivering an exceptional and inspiring service, demonstrating a thorough knowledge of our brand, products, design inspiration and services.
- Recommending additional services and solutions to our customers to drive sales and gather customer data.
- Actively driving sales across channels by introducing customers to our website, using it as a selling tool and supporting with the processing of online orders.
- Having a first point of resolution approach to any customer issues or feedback and actively seeking out solutions for the benefit of the customer.
- Supporting the Store Manager and team to drive store sales, profitability and consistent KPI achievement.
- Helping with implementing store visual merchandising, windows standards and guidelines and utilising product, categories, and bestseller information to maximise commercial opportunities within the store.
- Having a flexible approach to your work, playing an active role in all operational tasks such as management of stock, loss prevention, health and safety, and store safety standards amongst others.
Qualifications / Skills
- Your high standards of customer service will be really important to you and are highly valued in this role.
- You should enjoy working as part of a team and effectively communicate with both colleagues and customers.
- You should be able to stay committed, adapt to challenges, show resilience and have the confidence to work independently.
Benefits
- Hourly rate: £13.10
- 31 days (FTE) paid annual leave, increasing with length of service
- Uniform allowance
- Attractive 50% employee discount
- Health Cash Plan to cover everyday health expenses plus virtual 24/7 GP service
- Free access to our Employee Assistance Programme through Retail Trust with 24/7 support including mental health support and counselling
- Flexible benefits scheme to personalise your benefits package
- Enhanced family leave policies
- Pension Scheme with generous 7% employer contributions
- Life assurance programme
- Learning and Development opportunities
- Two days per year paid volunteering opportunities
- Employee networks, including the Inclusion Network
- Discount hub with savings on top retailers and gym memberships
At Seasalt we have a brilliant team of people – they’re what make Seasalt a fantastic place to work. We celebrate uniqueness and are committed to making Seasalt a place where everyone feels they belong. We are an inclusive employer and welcome a diverse range of candidates. We aim to work flexibly where possible and value diverse perspectives. If you need adjustments to our recruitment process or beyond, please email us at careers@seasaltcornwall.co.uk.
Sales Advisor - 8 Hour Permanent Contract in Salisbury employer: Seasalt
Contact Detail:
Seasalt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - 8 Hour Permanent Contract in Salisbury
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Seasalt's history, values, and products. This way, you can show off your passion for their mission and how you can contribute to their success.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for a customer. Seasalt values exceptional service, so be ready to share how you can create memorable experiences for their shoppers.
✨Tip Number 3
Show your flexibility! Retail can be unpredictable, so highlight your ability to adapt to different situations. Whether it's managing stock or helping with visual merchandising, let them know you're up for any challenge.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of the Seasalt family. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Sales Advisor - 8 Hour Permanent Contract in Salisbury
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for customer service and our brand shine through. We love seeing candidates who genuinely connect with what we do at Seasalt!
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience that aligns with the Sales Advisor role. We want to see how your skills can contribute to creating memorable shopping experiences for our customers.
Be Authentic: Don’t be afraid to show your personality in your application. We value authenticity and want to know the real you, so let us see how you embody our values and fit into our team culture.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Seasalt
✨Know the Brand Inside Out
Before your interview, dive deep into Seasalt's history, values, and product range. Understanding their journey from a small shop in Penzance to a leading lifestyle brand will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you resolved issues or went above and beyond for a customer, as this aligns perfectly with Seasalt's commitment to putting customers at the heart of everything.
✨Demonstrate Team Spirit
Seasalt values teamwork, so be ready to discuss how you work well with others. Share experiences where you collaborated with colleagues to achieve a common goal, highlighting your ability to adapt and support store management.
✨Be Ready to Discuss Sales Strategies
Familiarise yourself with different sales techniques and be prepared to discuss how you would drive sales in-store and online. Mention how you can use the website as a selling tool and suggest additional services to enhance the customer experience.