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- Tasks: Deliver exceptional customer service and support store management in creating a memorable shopping experience.
- Company: Seasalt is a vibrant retail lifestyle brand focused on creativity and customer satisfaction.
- Benefits: Enjoy a competitive hourly rate, 50% employee discount, health cash plan, and flexible benefits.
- Why this job: Join a supportive team that values personal growth and celebrates diversity in a fun retail environment.
- Qualifications: High standards of customer service, enthusiasm for teamwork, and adaptability in challenging situations.
- Other info: This is an entry-level, part-time role with opportunities for learning and development.
Originally selling workwear to local mariners and practical overalls to artists, our story began in a small shop in Penzance in 1981. Over the years we\’ve grown into a leading UK lifestyle brand with over 80 shops across the UK and Ireland, 400+ wholesale partners and a thriving online business, but never losing touch of our roots.
Our passion for well-crafted clothing, exemplary customer service and connection to our local communities drives everything we do. As we continue to grow in the UK and internationally, we are focussed on delivering excellence across every touchpoint, whether that is at our warehouse, in store or through our customer service channels, building a team that shares our values.
Each employee plays a part in the success of Seasalt, and this was evidenced by our Drapers Award win of \”Best Place to Work.\”
Like all our retail employees, our Sales Advisors are ambassadors for Seasalt, embodying our values by putting our customers at the heart of everything they do. They are an essential part of the team, supporting store management and creating a memorable shopping experience for every customer.
We have a brilliant opportunity for a Part Time Sales Advisor on a 8-hour temporary contract to join the team in our beautiful shop in Sidmouth .
You\’ll Help Us By
Delivering an exceptional and inspiring service, demonstrating a thorough knowledge of our brand, products, design inspiration and services
Recommending additional services and solutions to our customers to drive sales and gather customer data
Actively driving sales across channels by introducing customers to our website, using it as a selling tool and supporting with the processing of online orders
Having a first point resolution approach to any customer issues or feedback and actively seeking out solutions for the benefit of the customer
Supporting the Store Manager and team to drive store sales, profitability and consistent KPI achievement
Helping with implementing store visual merchandising, windows standards and guidelines and utilising all product, categories, and bestseller information to maximise commercial opportunities within the store
Having a flexible approach to your work, playing an active role in all operational tasks such as management of stock, loss prevention, health and safety, and store safety standards amongst others
The Skills You\’ll Be Sharing With The TeamYour high standards of customer service will be really important to you and is extremely valued in this role. The enthusiasm and energy you have shines through as you enjoy working and being a part of a team of like-minded people. Effectively communicating both with your team and our customers will come naturally.
The commitment you have to your work is evident and you enjoy seeing the results of this. Difficult situations don\’t phase you as you are able to adapt, show resilience and have the confidence to work independently.
Why We Hope You\’ll Love Working With UsThe success of Seasalt is down to the skill and hard work of our team. We don\’t just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us.
Benefits
Hourly rate: £13.10
31 days (FTE) paid annual leave, increasing with length of service
Uniform allowance
Attractive 50% employee discount
Health Cash Plan scheme to cover costs of everyday health expenses plus virtual 24/7 GP Service
Free access to our Employee Assistance Programme through Retail Trust with 24/7 support including mental health support and counselling
Flexible benefits scheme to personalise your benefits package
Enhanced family leave policies
Pension Scheme with generous 7% employer contributions
Life assurance programme
Learning and Development opportunitiesDo Good Things with our two days per year paid volunteering opportunities
Employee networks to develop and provide support to our people, including the Inclusion Network
100\’s of savings on top retailers and gym memberships through our discount hub
At Seasalt we have a brilliant team of people – they\’re what make Seasalt a fantastic place to work. We love to celebrate uniqueness, and are committed to making Seasalt a place where everyone feels they belong. As an inclusive employer, we want to invite a diverse range of candidates to apply for our roles. We aim to work flexibly where possible and value a range of perspectives – diversity of thought helps us to grow – so please apply if this is a role that would make you excited to come to work every day. We\’re happy to help with any adjustments to our recruitment process and beyond. Just drop us an email at careers@seasaltcornwall.co.uk .
Please note we are unable to accept CVs and applications over email.
Closing date for applications is 3rd April, however our roles can close earlier so we would recommend applying as soon as you are able.
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Sales Advisor - 8 Hour Temporary Contract employer: Seasalt
Contact Detail:
Seasalt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - 8 Hour Temporary Contract
✨Tip Number 1
Familiarise yourself with Seasalt's brand values and product range. Understanding their ethos will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Prepare to showcase your customer service skills by thinking of examples from your past experiences where you've gone above and beyond for a customer. This will highlight your commitment to delivering exceptional service.
✨Tip Number 3
Be ready to discuss how you can contribute to driving sales and enhancing the shopping experience. Think about ways you could use the Seasalt website as a selling tool and how you would engage customers with online orders.
✨Tip Number 4
Show your flexibility and willingness to take on various operational tasks. Be prepared to discuss how you can support the team in areas like stock management and visual merchandising, which are crucial for store success.
We think you need these skills to ace Sales Advisor - 8 Hour Temporary Contract
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Seasalt is looking for in a Sales Advisor. Highlight your customer service skills and any relevant retail experience in your application.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the job requirements. Emphasise your ability to deliver exceptional customer service and your enthusiasm for working in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of their values. Mention specific examples of how you have provided excellent customer service in the past.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in retail roles.
How to prepare for a job interview at Seasalt
✨Know the Brand Inside Out
Before your interview, make sure you research Seasalt thoroughly. Understand their values, product lines, and what makes them unique in the retail market. This knowledge will help you demonstrate your enthusiasm and fit for the role.
✨Showcase Your Customer Service Skills
As a Sales Advisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to handle difficult situations with grace and resilience.
✨Be Ready to Discuss Sales Techniques
Think about how you can drive sales and engage customers. Be prepared to discuss strategies you've used in the past to recommend products or services effectively. This shows that you're proactive and understand the sales process.
✨Demonstrate Team Spirit
Seasalt values teamwork, so be ready to talk about your experiences working in a team environment. Share how you contribute to a positive team dynamic and support your colleagues, as this will resonate well with the interviewers.