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- Tasks: Deliver exceptional customer service and drive sales in a vibrant retail environment.
- Company: Join Seasalt, a leading UK lifestyle brand with a rich heritage.
- Benefits: Enjoy a competitive hourly rate, generous discounts, and flexible benefits.
- Why this job: Be part of a passionate team that values community and creativity.
- Qualifications: Must have excellent communication skills and a welcoming attitude.
- Other info: Opportunities for learning, development, and paid volunteering.
Join to apply for the Sales Advisor - 8 Hour Permanent Contract role at Seasalt. Originally selling workwear to local mariners and practical overalls to artists, our story began in a small shop in Penzance in 1981. Over the years we’ve grown into a leading UK lifestyle brand with over 80 shops across the UK and Ireland, 400+ wholesale partners and a thriving online business, never losing touch with our roots. Our passion for well‑crafted clothing, exemplary customer service and connection to our local communities drives everything we do.
We are focused on delivering excellence across every touchpoint—at our warehouse, in‑store or through customer service channels—building a team that shares our values. As we continue to grow in the UK and internationally, we are focused on delivering excellence across every touchpoint.
Responsibilities- Deliver an exceptional and inspiring service, demonstrating a thorough knowledge of our brand, products, design inspiration and services.
- Recommend additional services and solutions to customers to drive sales and gather customer data.
- Actively drive sales across channels by introducing customers to our website and supporting the processing of online orders.
- Provide first‑point resolution for customer issues or feedback and actively seek solutions for the benefit of the customer.
- Support the Store Manager and team to drive store sales, profitability and consistent KPI achievement.
- Help implement store visual merchandising, window standards and guidelines, utilising all product, categories and bestseller information to maximise commercial opportunities.
- Maintain a flexible approach to work, playing an active role in all operational tasks such as stock management, loss prevention, health and safety and store safety standards.
- High standards of customer service and a welcoming, enthusiastic attitude.
- Excellent communication skills, both internal and external.
- Adaptability, resilience and the ability to work independently.
- Ability to support a team environment and contribute to store goals.
- Hourly rate: £12.60
- 31 days (FTE) paid annual leave, increasing with length of service
- Uniform allowance
- Attractive 50% employee discount
- Health Cash Plan scheme to cover everyday health expenses plus virtual mental health support
- Free access to our Employee Assistance Programme through Retail Trust with 24/7 support
- Flexible benefits scheme to personalise your benefits package
- Enhanced family leave policies
- Pension Scheme with generous 7% employer contributions
- Life assurance programme
- Learning and Development opportunities
- Paid volunteering opportunities (two days per year)
- Employee networks, including the Inclusion Network
- Discount hub for top retailers and gym memberships
We invite a diverse range of candidates to apply for this role. We aim to work flexibly where possible and value a range of perspectives – diversity of thought helps us grow. If you need any adjustments to our recruitment process, contact us at careers@seasaltcornwall.co.uk. Please note we are unable to accept CVs and applications over email. Closing date for applications is 12/11.
Sales Advisor - 8 Hour Permanent Contract employer: Seasalt
Contact Detail:
Seasalt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - 8 Hour Permanent Contract
✨Tip Number 1
Get to know Seasalt inside out! Familiarise yourself with their products, history, and values. This way, when you chat with them, you can show off your passion and knowledge, making you stand out as a candidate.
✨Tip Number 2
Practice your communication skills! Whether it's in-store or online, being able to connect with customers is key. Role-play with friends or family to get comfortable with recommending products and handling customer queries.
✨Tip Number 3
Show your flexibility! Seasalt values adaptability, so be ready to discuss how you've handled different situations in the past. Share examples of times you've stepped up to support your team or tackled unexpected challenges.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the Seasalt family. Don’t forget to highlight your enthusiasm for customer service and teamwork!
We think you need these skills to ace Sales Advisor - 8 Hour Permanent Contract
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for Seasalt and our values shine through. We love candidates who share our passion for well-crafted clothing and exceptional customer service!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Sales Advisor role. We want to see how you can contribute to our team and help us deliver excellence across every touchpoint.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Seasalt
✨Know the Brand Inside Out
Before your interview, dive deep into Seasalt's history and values. Understand their journey from a small shop in Penzance to a leading UK lifestyle brand. This knowledge will help you connect with the interviewers and show your genuine interest in the company.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a customer or resolved an issue effectively. This will demonstrate that you align with Seasalt's commitment to exemplary service.
✨Be Ready to Discuss Sales Strategies
Since the role involves driving sales, come prepared with ideas on how you would recommend additional services or solutions to customers. Think about how you can introduce customers to Seasalt's online offerings and support their shopping experience.
✨Emphasise Teamwork and Adaptability
Seasalt values a team environment, so be ready to discuss how you've contributed to team goals in previous roles. Highlight your adaptability and resilience, especially in fast-paced retail settings, to show that you can thrive in their dynamic work culture.