At a Glance
- Tasks: Deliver exceptional customer service and drive sales in our beautiful Lytham shop.
- Company: Join Seasalt, a leading UK lifestyle brand with a rich heritage.
- Benefits: Enjoy a competitive hourly rate, 50% discount, and flexible benefits.
- Why this job: Be part of a passionate team and create memorable shopping experiences.
- Qualifications: Strong customer service skills and a positive attitude are essential.
- Other info: Opportunities for learning, development, and community involvement await you.
Overview
Seasalt Lytham St Anne\’s, England, United Kingdom
We have a brilliant opportunity for a Part Time Sales Advisor on an 8 Hour Permanent contract to join the team in our beautiful shop in Lytham.
Originally selling workwear to local mariners and practical overalls to artists, our story began in a small shop in Penzance in 1981. Over the years we’ve grown into a leading UK lifestyle brand with over 80 shops across the UK and Ireland, 400+ wholesale partners and a thriving online business, but never losing touch of our roots. Our passion for well-crafted clothing, exemplary customer service and connection to our local communities drives everything we do. We aim to deliver excellence across every touchpoint, whether in store, at our warehouse or through our customer service channels.
Like all our retail employees, our Sales Advisors are ambassadors for Seasalt, embodying our values by putting our customers at the heart of everything they do. They are an essential part of the team, supporting store management and creating a memorable shopping experience for every customer.
Responsibilities
- Deliver an exceptional and inspiring service, demonstrating a thorough knowledge of our brand, products, design inspiration and services
- Recommend additional services and solutions to customers to drive sales and gather customer data
- Actively drive sales across channels by introducing customers to our website, using it as a selling tool and supporting the processing of online orders
- Provide first point resolution for customer issues or feedback and actively seek solutions for the benefit of the customer
- Support the Store Manager and team to drive store sales, profitability and KPI achievement
- Assist with implementing store visual merchandising, window standards and guidelines and utilise product, categories and bestseller information to maximise opportunities
- Maintain flexibility and participate in all operational tasks including stock management, loss prevention, health and safety, and store safety standards
The Skills You\’ll Be Sharing With The Team
Your high standards of customer service are essential and valued in this role. You communicate effectively with your team and customers, stay enthusiastic, and enjoy being part of a like-minded team. You are adaptable, resilient and capable of working independently.
Benefits
- Hourly rate: £12.60
- 31 days (FTE) paid annual leave, increasing with length of service
- Uniform allowance
- Attractive 50% employee discount
- Health Cash Plan and virtual mental health support
- Employee Assistance Programme with 24/7 support
- Flexible benefits scheme
- Enhanced family leave policies
- Pension Scheme with 7% employer contributions
- Life assurance
- Learning and Development opportunities
- Two days per year paid volunteering
- Employee networks, including an Inclusion Network
- Discount hub with savings on top retailers and gym memberships
Hours and Employment Type
- Part-time, 8 hours
Additional Information
Please note we are unable to accept CVs and applications over email. Closing date for applications is 24/09. IND-350.
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Sales Advisor - 8 Hour Permanent Contract employer: Seasalt
Contact Detail:
Seasalt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - 8 Hour Permanent Contract
✨Tip Number 1
Get to know Seasalt inside out! Familiarise yourself with their products, values, and history. This way, when you walk into the store or have a chat with the team, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Don’t just wait for the job to come to you! Pop into the shop, introduce yourself, and express your interest in the Sales Advisor role. A friendly face can make all the difference and shows you’re proactive!
✨Tip Number 3
Use our website as a tool! When chatting with the team or customers, mention how they can explore more online. This not only shows your sales skills but also aligns with the role’s focus on driving online engagement.
✨Tip Number 4
Be ready to showcase your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will help you stand out as someone who embodies Seasalt's values.
We think you need these skills to ace Sales Advisor - 8 Hour Permanent Contract
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love providing exceptional customer service. Share any experiences where you've gone the extra mile for a customer, as this is key to embodying our values at Seasalt.
Know Our Brand Inside Out: Make sure to do a bit of homework on Seasalt! Mention our history, products, and what makes us unique. This shows us that you're genuinely interested in being part of our team and can connect with our customers.
Highlight Your Team Spirit: We value teamwork, so don’t forget to mention your ability to work well with others. Share examples of how you've collaborated with colleagues in the past to create a great shopping experience or achieve sales goals.
Apply Through Our Website: Remember, we only accept applications through our website, so make sure to submit yours there. It’s super easy, and you'll be one step closer to joining our fantastic team!
How to prepare for a job interview at Seasalt
✨Know Your Brand Inside Out
Before the interview, dive deep into Seasalt's history, values, and product range. Being able to discuss their journey from a small shop in Penzance to a leading lifestyle brand will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a customer or resolved an issue effectively. This will demonstrate that you embody the values Seasalt holds dear.
✨Be Ready to Drive Sales
Familiarise yourself with sales techniques and be prepared to discuss how you would recommend additional services or products to customers. Highlight any experience you have in using online tools to enhance sales, as this is key for the role.
✨Emphasise Teamwork and Adaptability
Seasalt values a collaborative environment, so be ready to share experiences where you worked well in a team. Also, mention how you adapt to changing situations, as flexibility is crucial in retail.