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For Companies At a Glance
- Tasks: Deliver exceptional customer service and drive sales in our beautiful new shop.
- Company: Join Seasalt, a leading UK lifestyle brand with a passion for community and quality.
- Benefits: Enjoy a competitive hourly rate, 50% employee discount, and flexible benefits.
- Why this job: Be part of a vibrant team and create memorable shopping experiences for customers.
- Qualifications: High standards of customer service and effective communication skills are essential.
- Other info: Opportunities for learning, development, and paid volunteering days.
Overview
Seasalt Eastbourne, England, United Kingdom
We have a brilliant opportunity for a Part Time Sales Advisor on an 8 Hour Permanent contract to join the team in our brand new beautiful shop in .
Like all our retail employees, our Sales Advisors are ambassadors for Seasalt, embodying our values by putting our customers at the heart of everything they do. They are an essential part of the team, supporting store management and creating a memorable shopping experience for every customer.
Originally selling workwear to local mariners and practical overalls to artists, our story began in a small shop in Penzance in 1981. Over the years we’ve grown into a leading UK lifestyle brand with over 80 shops across the UK and Ireland, 400+ wholesale partners and a thriving online business, but never losing touch of our roots. Our passion for well-crafted clothing, exemplary customer service and connection to our local communities drives everything we do. As we continue to grow, we are focused on delivering excellence across every touchpoint, whether in store, at our warehouse or through our customer service channels.
Responsibilities
- Delivering an exceptional and inspiring service, demonstrating a thorough knowledge of our brand, products, design inspiration and services
- Recommending additional services and solutions to our customers to drive sales and gather customer data
- Actively driving sales across channels by introducing customers to our website, using it as a selling tool and supporting with the processing of online orders
- Having a first point resolution approach to any customer issues or feedback and actively seeking out solutions for the benefit of the customer
- Supporting the Store Manager and team to drive store sales, profitability and consistent KPI achievement
- Helping with implementing store visual merchandising, windows standards and guidelines and utilising all product, categories, and bestseller information to maximise commercial opportunities within the store
- Having a flexible approach to your work, playing an active role in all operational tasks such as management of stock, loss prevention, health and safety, and store safety standards amongst other.
The Skills You\’ll Be Sharing With The Team
Your high standards of customer service will be really important to you and is extremely valued in this role. The enthusiasm and energy you have shines through as you enjoy working and being a part of a team of like-minded people. Effectively communicating both with your team and our customers will come naturally. The commitment you have to your work is evident and you enjoy seeing the results of this. Difficult situations don’t phase you as you are able to adapt, show resilience and have the confidence to work independently.
Why We Hope You\’ll Love Working With Us
The success of Seasalt is down to the skill and hard work of our team. We don\\\’t just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us.
Benefits
- Hourly rate: £12.60
- 31 days (FTE) paid annual leave, increasing with length of service
- Uniform allowance
- Attractive 50% employee discount
- Health Cash Plan scheme to cover costs of everyday health expenses plus virtual mental health support
- Free access to our Employee Assistance Programme through Retail Trust with 24/7 support including online therapy and counselling
- Flexible benefits scheme to personalise your benefits package
- Enhanced family leave policies
- Pension Scheme with generous 7% employer contributions
- Life assurance programme
- Learning and Development opportunities
- Do Good Things with our two days per year paid volunteering opportunities
- Employee networks including the Inclusion Network
- 100’s of savings on top retailers and gym memberships through our discount hub
At Seasalt we have a brilliant team of people – they\\\’re what make Seasalt a fantastic place to work. We are an inclusive employer and welcome a diverse range of candidates. We aim to work flexibly where possible and value a range of perspectives. We\\\’re happy to help with any adjustments to our recruitment process and beyond. Just drop us an email at careers@seasaltcornwall.co.uk.
Please note we are unable to accept CVs and applications over email. Closing date for applications is 06/10.
IND-373
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Sales and Business Development
Industries
- Retail Apparel and Fashion
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Sales Advisor - 8 Hour Permanent Contract employer: Seasalt
Contact Detail:
Seasalt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - 8 Hour Permanent Contract
✨Tip Number 1
Get to know Seasalt inside out! Familiarise yourself with our brand story, products, and values. When you walk into that interview, your passion for what we do will shine through and make a lasting impression.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios in-store. Show us that you can deliver exceptional service and resolve issues like a pro – it’s what we value most!
✨Tip Number 3
Be ready to talk about sales! Brush up on techniques for driving sales and how you can use our website as a selling tool. We want to see your enthusiasm for helping customers find what they need.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our Seasalt family!
We think you need these skills to ace Sales Advisor - 8 Hour Permanent Contract
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. We want to see how you put customers at the heart of everything you do, just like we do at Seasalt!
Highlight Your Team Spirit: Make sure to mention your experience working in a team. We love candidates who can communicate effectively and collaborate with others to create a memorable shopping experience.
Be Specific About Your Skills: Don’t just list your skills; give us examples! Whether it’s driving sales or handling customer feedback, show us how you’ve made a difference in previous roles.
Apply Through Our Website: Remember, we only accept applications through our website, so make sure to submit yours there. It’s the best way for us to get to know you and your potential fit for our team!
How to prepare for a job interview at Seasalt
✨Know Your Brand Inside Out
Before your interview, make sure you dive deep into Seasalt's history, values, and product range. Being able to discuss the brand's journey from a small shop in Penzance to a leading lifestyle brand will show your genuine interest and commitment.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate that you embody the values Seasalt holds dear.
✨Be Ready to Drive Sales
Familiarise yourself with sales techniques and be prepared to discuss how you would recommend additional services or products to customers. Highlight any experience you have in driving sales and how you can use Seasalt's website as a selling tool.
✨Emphasise Teamwork and Flexibility
Seasalt values a collaborative team environment, so be ready to talk about your experiences working in teams. Also, mention your adaptability and willingness to take on various operational tasks, as this shows you're ready to contribute to the store's success.
