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- Tasks: Deliver exceptional customer service and support store management in creating a memorable shopping experience.
- Company: Seasalt is a leading UK lifestyle brand with a rich history and commitment to community.
- Benefits: Enjoy a competitive hourly rate, generous employee discount, health cash plan, and flexible benefits.
- Why this job: Join a passionate team that values personal growth and celebrates uniqueness in a supportive environment.
- Qualifications: High standards of customer service, enthusiasm, and effective communication skills are essential.
- Other info: Diversity is celebrated here; we encourage all candidates to apply and offer recruitment adjustments.
Join to apply for the Sales Advisor – 8 Hour Permanent Contract role at Seasalt
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Join to apply for the Sales Advisor – 8 Hour Permanent Contract role at Seasalt
Originally selling workwear to local mariners and practical overalls to artists, our story began in a small shop in Penzance in 1981. Over the years we’ve grown into a leading UK lifestyle brand with over 80 shops across the UK and Ireland, 400+ wholesale partners and a thriving online business, but never losing touch of our roots.
Our passion for well-crafted clothing, exemplary customer service and connection to our local communities drives everything we do. As we continue to grow in the UK and internationally, we are focussed on delivering excellence across every touchpoint, whether that is at our warehouse, in store or through our customer service channels, building a team that shares our values.
Each employee plays a part in the success of Seasalt, and this was evidenced by our Drapers Award win of “Best Place to Work”.
Like all our retail employees, our Sales Advisors are ambassadors for Seasalt, embodying our values by putting our customers at the heart of everything they do. They are an essential part of the team, supporting store management and creating a memorable shopping experience for every customer.
We have a brilliant opportunity for a Part Time Sales Advisor on a 8 permanent contract to join the team in our beautiful shop in Derby.
You\’ll Help Us By
- Delivering an exceptional and inspiring service, demonstrating a thorough knowledge of our brand, products, design inspiration and services
- Recommending additional services and solutions to our customers to drive sales and gather customer data
- Actively driving sales across channels by introducing customers to our website, using it as a selling tool and supporting with the processing of online orders
- Having a first point resolution approach to any customer issues or feedback and actively seeking out solutions for the benefit of the customer
- Supporting the Store Manager and team to drive store sales, profitability and consistent KPI achievement
- Helping with implementing store visual merchandising, windows standards and guidelines and utilising all product, categories, and bestseller information to maximise commercial opportunities within the store
- Having a flexible approach to your work, playing an active role in all operational tasks such as management of stock, loss prevention, health and safety, and store safety standards amongst others
The Skills You\’ll Be Sharing With The Team
Your high standards of customer service will be really important to you and is extremely valued in this role. The enthusiasm and energy you have shines through as you enjoy working and being a part of a team of like-minded people. Effectively communicating both with your team and our customers will come naturally.
The commitment you have to your work is evident and you enjoy seeing the results of this. Difficult situations don’t phase you as you are able to adapt, show resilience and have the confidence to work independently.
Why We Hope You\’ll Love Working With Us
The success of Seasalt is down to the skill and hard work of our team. We don\’t just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us.
Benefits
As well as doing everything we can to boost your development professionally, we believe encouraging personal growth is just as important. So you can fulfil your passion and purpose, not just at work but in life, we offer a range of benefits that are designed to enhance your career and wellbeing. These include:
- Hourly rate: ÂŁ12.60
- 31 days (FTE) paid annual leave, increasing with length of service
- Uniform allowance
- Attractive 50% employee discount
- Health Cash Plan scheme to cover costs of everyday health expenses plus virtual mental health support
- Free access to our Employee Assistance Programme through Retail Trust with 24/7 support including online therapy and counselling
- Flexible benefits scheme to personalise your benefits package
- Enhanced family leave policies
- Pension Scheme with generous 7% employer contributions
- Life assurance programme
- Learning and Development opportunities
- Do Good Things with our two days per year paid volunteering opportunities
- Employee networks to develop and provide support to our people, including the Inclusion Network
- 100’s of savings on top retailers and gym memberships through our discount hub
At Seasalt we have a brilliant team of people – they\’re what make Seasalt a fantastic place to work. We love to celebrate uniqueness, and are committed to making Seasalt a place where everyone feels they belong. As an inclusive employer, we want to invite a diverse range of candidates to apply for our roles. We aim to work flexibly where possible and value a range of perspectives – diversity of thought helps us to grow – so please apply if this is a role that would make you excited to come to work every day. We\’re happy to help with any adjustments to our recruitment process and beyond. Just drop us an email at careers@seasaltcornwall.co.uk
Please note we are unable to accept CVs and applications over email.
Closing date for applications is 16th August.
IND-278
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Sales and Business Development
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Retail Apparel and Fashion
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Sales Advisor - 8 Hour Permanent Contract employer: Seasalt
Contact Detail:
Seasalt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - 8 Hour Permanent Contract
✨Tip Number 1
Familiarise yourself with Seasalt's brand story and values. Understanding their roots and commitment to customer service will help you connect with the team and demonstrate your enthusiasm during any interactions.
✨Tip Number 2
Showcase your knowledge of Seasalt's products and services. Being able to discuss specific items or collections can set you apart, as it shows you're genuinely interested in what they offer and how you can contribute to their sales.
✨Tip Number 3
Prepare to discuss your previous customer service experiences. Think of examples where you've gone above and beyond for a customer, as this aligns with Seasalt's focus on delivering exceptional service.
✨Tip Number 4
Be ready to demonstrate your teamwork skills. Seasalt values collaboration, so think of instances where you've successfully worked with others to achieve a common goal, which will resonate well with their team-oriented culture.
We think you need these skills to ace Sales Advisor - 8 Hour Permanent Contract
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Seasalt's brand values and history. Familiarise yourself with their products and customer service ethos, as this will help you tailor your application to reflect their mission.
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasise any previous roles where you demonstrated high standards of customer service, teamwork, and adaptability, as these are key qualities for a Sales Advisor.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of the role. Mention specific examples of how you've delivered exceptional customer service in the past and how you can contribute to Seasalt's success.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Seasalt
✨Know the Brand Inside Out
Before your interview, make sure you research Seasalt thoroughly. Understand their history, values, and product range. Being able to discuss their commitment to quality and community will show your genuine interest in the brand.
✨Demonstrate Customer Service Skills
As a Sales Advisor, exceptional customer service is key. Prepare examples of how you've provided outstanding service in the past, and be ready to discuss how you would handle difficult customer situations with a positive attitude.
✨Show Your Team Spirit
Seasalt values teamwork, so be prepared to talk about your experiences working in a team environment. Highlight how you contribute to team success and how you support your colleagues in achieving common goals.
✨Be Ready to Discuss Sales Techniques
Since driving sales is a crucial part of the role, think about effective sales techniques you've used before. Be ready to share how you can introduce customers to online services and recommend additional products to enhance their shopping experience.
