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For Companies At a Glance
- Tasks: Deliver exceptional customer service and drive sales in a vibrant retail environment.
- Company: Join Seasalt, a leading UK lifestyle brand with a focus on excellence.
- Benefits: Enjoy a competitive hourly rate, 50% discount, and flexible benefits.
- Why this job: Be part of a passionate team and create memorable shopping experiences.
- Qualifications: Strong customer service skills and a team-oriented mindset.
- Other info: Opportunities for learning, development, and community involvement.
Originally selling workwear to local mariners and practical overalls to artists, our story began in a small shop in Penzance in 1981. Over the years we’ve grown into a leading UK lifestyle brand with over 80 shops across the UK and Ireland, 400+ wholesale partners and a thriving online business, but never losing touch of our roots.
Our passion for well-crafted clothing, exemplary customer service and connection to our local communities drives everything we do. As we continue to grow in the UK and internationally, we are focussed on delivering excellence across every touchpoint, whether that is at our warehouse, in store or through our customer service channels, building a team that shares our values.
Each employee plays a part in the success of Seasalt, and this was evidenced by our Drapers Award win of “Best Place to Work”.
Job Description
We have a brilliant opportunity for a Part Time Sales Advisor on a 12 hour permanent contract to join the team in our beautiful shop in Marlborough.
You\’ll Help Us By
- Delivering an exceptional and inspiring service, demonstrating a thorough knowledge of our brand, products, design inspiration and services
- Recommending additional services and solutions to our customers to drive sales and gather customer data
- Actively driving sales across channels by introducing customers to our website, using it as a selling tool and supporting with the processing of online orders
- Having a first point resolution approach to any customer issues or feedback and actively seeking out solutions for the benefit of the customer
- Supporting the Store Manager and team to drive store sales, profitability and consistent KPI achievement
- Helping with implementing store visual merchandising, windows standards and guidelines and utilising all product, categories, and bestseller information to maximise commercial opportunities within the store
- Having a flexible approach to your work, playing an active role in all operational tasks such as management of stock, loss prevention, health and safety, and store safety standards amongst others
The Skills You\’ll Be Sharing With The Team
Your high standards of customer service will be really important to you and is extremely valued in this role. The enthusiasm and energy you have shines through as you enjoy working and being a part of a team of like-minded people. Effectively communicating both with your team and our customers will come naturally.
The commitment you have to your work is evident and you enjoy seeing the results of this. Difficult situations don’t phase you as you are able to adapt, show resilience and have the confidence to work independently.
Why We Hope You\’ll Love Working With Us
The success of Seasalt is down to the skill and hard work of our team. We don\’t just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us.
Benefits
As well as doing everything we can to boost your development professionally, we believe encouraging personal growth is just as important. So you can fulfil your passion and purpose, not just at work but in life, we offer a range of benefits that are designed to enhance your career and wellbeing. These include:
- Hourly rate: £12.60
- 31 days (FTE) paid annual leave, increasing with length of service
- Uniform allowance
- Attractive 50% employee discount
- Health Cash Plan scheme to cover costs of everyday health expenses plus virtual mental health support
- Free access to our Employee Assistance Programme through Retail Trust with 24/7 support including online therapy and counselling
- Flexible benefits scheme to personalise your benefits package
- Enhanced family leave policies
- Pension Scheme with generous 7% employer contributions
- Life assurance programme
- Learning and Development opportunities
- Do Good Things with our two days per year paid volunteering opportunities
- Employee networks to develop and provide support to our people, including the Inclusion Network
- 100’s of savings on top retailers and gym memberships through our discount hub
At Seasalt we have a brilliant team of people – they\’re what make Seasalt a fantastic place to work. We love to celebrate uniqueness, and are committed to making Seasalt a place where everyone feels they belong. As an inclusive employer, we want to invite a diverse range of candidates to apply for our roles. We aim to work flexibly where possible and value a range of perspectives – diversity of thought helps us to grow – so please apply if this is a role that would make you excited to come to work every day.
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Sales Advisor - 12 Hour Permanent Contract employer: Seasalt
Contact Detail:
Seasalt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - 12 Hour Permanent Contract
✨Tip Number 1
Get to know Seasalt inside out! Familiarise yourself with their products, values, and history. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true ambassador for the brand.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios in-store. Role-playing with a friend can help you feel more confident and prepared to tackle any questions about delivering exceptional service.
✨Tip Number 3
Don’t forget to highlight your adaptability! Seasalt values resilience and flexibility, so be ready to share examples of how you've successfully navigated challenges in previous roles or situations. This will show them you’re the perfect fit for their team.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy and ready to drive sales online, just like they want from their Sales Advisors.
We think you need these skills to ace Sales Advisor - 12 Hour Permanent Contract
Some tips for your application 🫡
Show Your Passion for the Brand: When writing your application, let your enthusiasm for Seasalt shine through! Share why you love our products and how you connect with our values. This will help us see that you're not just looking for any job, but that you genuinely want to be part of our team.
Tailor Your Application: Make sure to customise your application to highlight the skills and experiences that align with the Sales Advisor role. Use keywords from the job description to show us that you understand what we're looking for and how you can contribute to our success.
Be Customer-Focused: Since customer service is at the heart of what we do, share examples of how you've delivered exceptional service in the past. Whether it's resolving issues or creating memorable experiences, we want to know how you put customers first!
Apply Through Our Website: Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures that your application is considered. Plus, it shows that you're tech-savvy and ready to embrace our online tools.
How to prepare for a job interview at Seasalt
✨Know Your Brand Inside Out
Before your interview, make sure you dive deep into Seasalt's history, values, and product range. Being able to discuss the brand's journey from workwear to a leading lifestyle brand will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond for a customer, as this role is all about creating memorable shopping experiences.
✨Be Ready to Discuss Sales Strategies
Since driving sales is a key responsibility, come prepared with ideas on how you would introduce customers to Seasalt's online offerings. Think about how you can use the website as a selling tool and be ready to share your thoughts during the interview.
✨Demonstrate Team Spirit
Seasalt values teamwork, so be ready to talk about your experience working in a team environment. Share examples of how you've supported colleagues or contributed to achieving team goals, as this will highlight your ability to fit into their culture.
