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For Companies At a Glance
- Tasks: Deliver exceptional customer service and drive sales in a vibrant retail environment.
- Company: Join Seasalt, a leading UK lifestyle brand with a focus on excellence.
- Benefits: Enjoy a competitive hourly rate, 50% discount, and flexible benefits.
- Why this job: Be part of a passionate team and create memorable shopping experiences.
- Qualifications: Strong customer service skills and a team-oriented mindset.
- Other info: Opportunities for learning, development, and community involvement.
Overview
Seasalt Marlborough, England, United Kingdom
Join Seasalt as a Sales Advisor – 12 Hour Permanent Contract at our Marlborough shop.
Originally selling workwear to local mariners and practical overalls to artists, Seasalt began in 1981 and has grown into a leading UK lifestyle brand with 80+ shops, 400+ wholesale partners and a thriving online business. We are focused on delivering excellence across every touchpoint and building a team that shares our values.
Like all our retail employees, our Sales Advisors are ambassadors for Seasalt, putting customers at the heart of everything they do. They are an essential part of the team, supporting store management and creating a memorable shopping experience for every customer.
Responsibilities
- Deliver an exceptional and inspiring service with thorough knowledge of our brand, products, design inspiration and services
- Recommend additional services and solutions to drive sales and gather customer data
- Actively drive sales across channels by introducing customers to our website, using it as a selling tool and assisting with online orders
- Provide first point of resolution for customer issues or feedback and seek solutions for the benefit of the customer
- Support the Store Manager and team to drive store sales, profitability and KPI achievement
- Assist with store visual merchandising, window standards and guidelines; utilise product information to maximise commercial opportunities
- Maintain a flexible approach to work and contribute to stock management, loss prevention, health and safety, and store safety standards
The Skills You’ll Bring
Your high standard of customer service is valued. You communicate effectively with your team and customers and enjoy working as part of a like-minded team. You are resilient, can adapt to difficult situations, and are able to work independently.
Benefits
- Hourly rate: £12.60
- 31 days (FTE) paid annual leave, increasing with length of service
- Uniform allowance
- Attractive 50% employee discount
- Health Cash Plan with virtual mental health support
- Free access to Employee Assistance Programme with 24/7 support including online therapy and counselling
- Flexible benefits scheme to personalise your benefits
- Enhanced family leave policies
- Pension scheme with 7% employer contributions
- Life assurance
- Learning and development opportunities
- Two paid volunteering days per year
- Employee networks, including the Inclusion Network
- Discount hub with savings on top retailers and gym memberships
We are an inclusive employer and welcome a diverse range of candidates. We are happy to help with adjustments to our recruitment process. Please email careers@seasaltcornwall.co.uk. Note: we are unable to accept CVs and applications via email.
Closing date for applications: 30 September. IND-362
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Sales and Business Development
Industries
- Retail Apparel and Fashion
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Sales Advisor - 12 Hour Permanent Contract employer: Seasalt
Contact Detail:
Seasalt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - 12 Hour Permanent Contract
✨Tip Number 1
Get to know Seasalt inside out! Familiarise yourself with their products, values, and history. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true ambassador for the brand.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios in-store. Role-playing with a friend can help you feel more confident and prepared to tackle any questions about delivering exceptional service.
✨Tip Number 3
Don’t forget to highlight your adaptability! Seasalt values resilience and flexibility, so be ready to share examples of how you've successfully navigated challenges in previous roles or situations. This will show them you’re the perfect fit for their team.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy and ready to drive sales online, just like they want from their Sales Advisors.
We think you need these skills to ace Sales Advisor - 12 Hour Permanent Contract
Some tips for your application 🫡
Show Your Passion for the Brand: When writing your application, let your enthusiasm for Seasalt shine through! Share why you love our products and how you connect with our values. This will help us see that you're not just looking for any job, but that you genuinely want to be part of our team.
Tailor Your Application: Make sure to customise your application to highlight the skills and experiences that align with the Sales Advisor role. Use keywords from the job description to show us that you understand what we're looking for and how you can contribute to our success.
Be Customer-Focused: Since customer service is at the heart of what we do, share examples of how you've delivered exceptional service in the past. Whether it's resolving issues or creating memorable experiences, we want to know how you put customers first!
Apply Through Our Website: Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures that your application is considered. Plus, it shows that you're tech-savvy and ready to embrace our online tools.
How to prepare for a job interview at Seasalt
✨Know Your Brand Inside Out
Before your interview, make sure you dive deep into Seasalt's history, values, and product range. Being able to discuss the brand's journey from workwear to a leading lifestyle brand will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond for a customer, as this role is all about creating memorable shopping experiences.
✨Be Ready to Discuss Sales Strategies
Since driving sales is a key responsibility, come prepared with ideas on how you would introduce customers to Seasalt's online offerings. Think about how you can use the website as a selling tool and be ready to share your thoughts during the interview.
✨Demonstrate Team Spirit
Seasalt values teamwork, so be ready to talk about your experience working in a team environment. Share examples of how you've supported colleagues or contributed to achieving team goals, as this will highlight your ability to fit into their culture.
