Customs Analyst in Redruth

Seasalt began in 1981 with a small shop in Penzance, selling workwear to local mariners and practical overalls to artists. Today, we’ve grown into a thriving omnichannel retailer with over 80 UK and Ireland stores, 400+ wholesale stockists, and a growing international and online footprint. As a B Corp and winner of both Drapers “Best Place to Work” and CIPD’s “Best Recognition Programme”, we care deeply about our people, our communities and our long-term impact. Our Head Office teams provide the foundations that empower our people to drive sustainable growth across the UK and international markets.

As a Customs Analyst, you’ll be responsible for coordinating business activities, including the monitoring and reconciliation of accounts, to ensure compliance with UK and overseas customs and related requirements. This role offers a great opportunity for someone with finance experience and an understanding of tax and customs, who brings strong attention to detail and accuracy, along with a genuine willingness to learn and grow within tax and customs.

This is a full-time, permanent role which will be based flexibly across our Cornwall head office locations (minimum 40% of working week) and remotely within the UK.

Responsibilities

• Working closely with the Tax Accountant to ensure compliance with UK and overseas customs requirements.
• Maintaining detailed documentation on Seasalt’s import and export processes and developing a reporting framework to demonstrate and communicate compliance.
• Monitoring and reconciliation of customs data sources and overseas deferment accounts, reviewing entry information from HMRC and other customs authorities to ensure information reflects Seasalt’s intended filing.
• Reconciling entry information to freight agent invoices and ensuring that Seasalt’s accounts correctly reflect customs and import VAT and deferred liabilities.
• Supporting the development of commercial invoicing facilities from AX or other sources, and in liaison with Wholesale and Logistics teams ensuring that invoices are produced in line with established requirements, and maintained in the database.
• Ensuring compliance with regulatory requirements on commodity codes and rules of origin, liaising with Buying to proactively carry out sample audits, and developing a reporting framework to demonstrate and communicate compliance.
• Liaising with Buying and Logistics to establish the base charges for freight, duty, and commission on purchased goods for resale, reconciling accrued charges in the system (AX) to invoiced costs, and providing recommendations for charge amendments or accrual write-offs.
• Producing periodic AEO audit and other statutory compliance activities including reviews of infrastructure, systems, processes and personnel, ensuring changes are documented, reported and embedded in business processes.
• Support the Tax Accountant with VAT/GST returns, queries and the reconciliation of AX entries and supplier accounts.
• Researching and advising on potential new supplier or customer territories, liaising with external customs advisors as necessary.
• Providing management information as requested, reporting on and reviewing KPIs monthly with the Tax Accountant.
• Reviewing and refining processes for robustness, efficiency, and control, proposing improvements as appropriate to the Tax Accountant and leading the definition, documentation, and implementation of process changes.
• Building and maintaining partnerships and strong relationships with stakeholders, such as the Logistics team.

Qualifications and Skills

• AAT qualified or qualified by experience.
• Part qualified or qualified by experience accountant (ACCA, CIMA, CIPFA, ICAEW) would be desirable.
• Working knowledge of UK and international customs procedures and related indirect tax frameworks.
• IT literate with good working knowledge of IT packages including MS Word, Excel, Outlook as a minimum.
• Numerate with excellent attention to detail.
• An analytical mind.
• Rigorous, methodical and logical approach to problems.
• Organised with excellent time management.
• Able to prioritise and work autonomously.
• Good team player.
• Excellent communications skills (IT, verbal, telephone and written).
• Follows procedures through to conclusion.

Benefits and culture

Why we hope you’ll love working with us: The success of Seasalt is down to the skill and hard work of our team. We don’t just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us. As well as doing everything we can to support your development professionally, we believe encouraging personal growth is just as important. So you can fulfil your passion and purpose, not just at work but in life, we offer a range of benefits that are designed to enhance your career and wellbeing:

• Salary: up to £28,000 depending on experience (Band 2)
• 34 days paid annual leave (including bank holidays), increasing with length of service
• Attractive 50% employee discount
• Flexible benefits allowance to personalise your benefits package
• Private Medical Scheme including 24/7 virtual GP
• Free access to our Employee Assistance Programme through Retail Trust with 24/7 support
• Pension plan with generous 7% employer contributions
• Life assurance programme
• Enhanced family leave policies
• Flexible working opportunities with our hybrid working approach
• Learning and Development opportunities
• Do Good Things with our two days per year paid volunteering opportunities
• Employee networks to develop and provide support to our people, including the Inclusion & Belonging Network
• Hundreds of savings on top retailers and gym memberships through our discount hub

We aim to work flexibly where possible and value a range of perspectives - diversity of thought helps us to grow – so please apply if this is a role that would make you excited to come to work every day. We’re happy to help with any adjustments to our recruitment process and beyond. Just drop us an email at careers@seasaltcornwall.co.uk

Close date: 11 February 2026