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- Tasks: Deliver exceptional customer service and support store management in creating a memorable shopping experience.
- Company: Join Seasalt, a leading UK lifestyle brand with a strong community focus.
- Benefits: Competitive hourly rate, paid leave, health cash plan, and personal development opportunities.
- Why this job: Be part of a passionate team and grow your career in a supportive environment.
- Qualifications: Strong customer service skills and a positive, adaptable attitude.
- Other info: Inclusive workplace with opportunities for volunteering and personal growth.
The predicted salary is between 10 - 16 ÂŁ per hour.
Originally selling workwear to local mariners and practical overalls to artists, our story began in a small shop in Penzance in 1981. Over the years we’ve grown into a leading UK lifestyle brand with over 80 shops across the UK and Ireland, 400+ wholesale partners and a thriving online business, but never losing touch of our roots.
Our passion for well‑crafted clothing, exemplary customer service and connection to our local communities drives everything we do. As we continue to grow in the UK and internationally, we are focussed on delivering excellence across every touchpoint, whether that is at our warehouse, in store or through our customer service channels, building a team that shares our values.
Each employee plays a part in the success of Seasalt, and this was evidenced by our Drapers Award win of “Best Place to Work”. Like all our retail employees, our Sales Advisors are ambassadors for Seasalt, embodying our values by putting our customers at the heart of everything they do. They are an essential part of the team, supporting store management and creating a memorable shopping experience for every customer.
We have a brilliant opportunity for a Part Time Sales Advisor on a 10.5 hour temporary contract to join the team in our beautiful shop in Penzance.
You will help us by:
- Delivering an exceptional and inspiring service, demonstrating a thorough knowledge of our brand, products, design inspiration and services.
- Recommending additional services and solutions to our customers to drive sales and gather customer data.
- Actively driving sales across channels by introducing customers to our website, using it as a selling tool and supporting with the processing of online orders.
- Having a first point resolution approach to any customer issues or feedback and actively seeking out solutions for the benefit of the customer.
- Supporting the Store Manager and team to drive store sales, profitability and consistent KPI achievement.
- Helping with implementing store visual merchandising, windows standards and guidelines and utilising all product, categories, and bestseller information to maximise commercial opportunities within the store.
- Having a flexible approach to your work, playing an active role in all operational tasks such as management of stock, loss prevention, health and safety, and store safety standards amongst others.
The skills you will be sharing with the team:
- Your high standards of customer service will be really important to you and is extremely valued in this role.
- The enthusiasm and energy you have shines through as you enjoy working and being a part of a team of like‑minded people.
- Effectively communicating both with your team and our customers will come naturally.
- The commitment you have to your work is evident and you enjoy seeing the results of this.
- Difficult situations don’t phase you as you are able to adapt, show resilience and have the confidence to work independently.
Why we hope you will love working with us:
The success of Seasalt is down to the skill and hard work of our team. We don’t just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us.
As well as doing everything we can to boost your development professionally, we believe encouraging personal growth is just as important. So you can fulfil your passion and purpose, not just at work but in life, we offer a range of benefits that are designed to enhance your career and wellbeing. These include:
- Hourly rate: ÂŁ13.10
- 31 days (FTE) paid annual leave, increasing with length of service.
- Health Cash Plan scheme to cover costs of everyday health expenses plus virtual 24/7 GP Service.
- Free access to our Employee Assistance Programme through Retail Trust with 24/7 support including mental health support and counselling.
- Flexible benefits scheme to personalise your benefits package.
- Enhanced family leave policies.
- Pension Scheme with generous 7% employer contributions.
- Life assurance programme.
- Learning and Development opportunities.
- Do Good Things with our two days per year paid volunteering opportunities.
- Employee networks to develop and provide support to our people, including the Inclusion Network.
- 100’s of savings on top retailers and gym memberships through our discount hub.
At Seasalt we have a brilliant team of people – they’re what make Seasalt a fantastic place to work. We love to celebrate uniqueness, and are committed to making Seasalt a place where everyone feels they belong. As an inclusive employer, we want to invite a diverse range of candidates to apply for our roles. We aim to work flexibly where possible and value a range of perspectives - diversity of thought helps us to grow – so please apply if this is a role that would make you excited to come to work every day.
We’re happy to help with any adjustments to our recruitment process and beyond. Just drop us an email at careers@seasaltcornwall.co.uk. Please note we are unable to accept CVs and applications over email. Closing date for applications is 30.03.2026, however our roles can close earlier so we would recommend applying as soon as you are able.
Sales Advisor - 10.5 Hour Temporary Contract in Penzance employer: Seasalt
Contact Detail:
Seasalt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - 10.5 Hour Temporary Contract in Penzance
✨Tip Number 1
Get to know Seasalt inside out! Familiarise yourself with our products, values, and the story behind our brand. This will help you connect with customers and show them why they should choose us.
✨Tip Number 2
Practice your sales pitch! Think about how you can introduce customers to our website and recommend additional services. The more confident you are in your approach, the better your chances of driving those sales.
✨Tip Number 3
Be proactive! If you see a customer struggling or needing assistance, jump in and offer help. A first point resolution approach can turn a potential issue into a positive experience, making you a hero in their eyes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy and ready to embrace our online presence.
We think you need these skills to ace Sales Advisor - 10.5 Hour Temporary Contract in Penzance
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. We want to see how you put customers at the heart of everything you do, just like we do at Seasalt!
Know Our Brand Inside Out: Make sure to demonstrate your knowledge of Seasalt and our products in your application. Show us that you understand our values and what makes our brand special – it’ll really help you stand out!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to read and relevant to the Sales Advisor role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re tech-savvy and ready to help drive sales online!
How to prepare for a job interview at Seasalt
✨Know the Brand Inside Out
Before your interview, make sure you research Seasalt thoroughly. Understand their history, values, and product range. This will not only help you answer questions confidently but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you resolved issues or went the extra mile for a customer, as this aligns perfectly with what Seasalt values in their Sales Advisors.
✨Demonstrate Team Spirit
Seasalt is all about teamwork, so be ready to discuss how you work well with others. Share stories that highlight your ability to collaborate and support your colleagues, especially in a retail environment.
✨Be Ready to Discuss Sales Techniques
Since driving sales is a key part of the role, brush up on some effective sales techniques. Be prepared to talk about how you would recommend additional products or services to customers, and how you can use the website as a selling tool.