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- Tasks: Deliver exceptional customer service and drive sales in our beautiful Malvern shop.
- Company: Join Seasalt, a leading UK lifestyle brand with a strong community focus.
- Benefits: Enjoy a competitive hourly rate, 50% employee discount, and flexible benefits.
- Why this job: Be part of a passionate team and make a real impact on customer experiences.
- Qualifications: High standards of customer service and effective communication skills are essential.
- Other info: Opportunities for personal growth and development in an inclusive environment.
The predicted salary is between 10 - 15 ÂŁ per hour.
Originally selling workwear to local mariners and practical overalls to artists, our story began in a small shop in Penzance in 1981. Over the years we’ve grown into a leading UK lifestyle brand with over 80 shops across the UK and Ireland, 400+ wholesale partners and a thriving online business, but never losing touch of our roots. Our passion for well-crafted clothing, exemplary customer service and connection to our local communities drives everything we do. As we continue to grow in the UK and internationally, we are focussed on delivering excellence across every touchpoint, whether that is at our warehouse, in store or through our customer service channels, building a team that shares our values. Each employee plays a part in the success of Seasalt, and this was evidenced by our Drapers Award win of “Best Place to Work”.
Like all our retail employees, our Sales Advisors are ambassadors for Seasalt, embodying our values by putting our customers at the heart of everything they do. They are an essential part of the team, supporting store management and creating a memorable shopping experience for every customer.
We have a brilliant opportunity for a Part Time Sales Advisor on a 12 hour permanent contract to join the team in our beautiful shop in Malvern. You’ll help us by:
- Delivering an exceptional and inspiring service, demonstrating a thorough knowledge of our brand, products, design inspiration and services
- Recommending additional services and solutions to our customers to drive sales and gather customer data
- Actively driving sales across channels by introducing customers to our website, using it as a selling tool and supporting with the processing of online orders
- Having a first point resolution approach to any customer issues or feedback and actively seeking out solutions for the benefit of the customer
- Supporting the Store Manager and team to drive store sales, profitability and consistent KPI achievement
- Helping with implementing store visual merchandising, windows standards and guidelines and utilising all product, categories, and bestseller information to maximise commercial opportunities within the store
- Having a flexible approach to your work, playing an active role in all operational tasks such as management of stock, loss prevention, health and safety, and store safety standards amongst others
Your high standards of customer service will be really important to you and is extremely valued in this role. The enthusiasm and energy you have shines through as you enjoy working and being a part of a team of like-minded people. Effectively communicating both with your team and our customers will come naturally. The commitment you have to your work is evident and you enjoy seeing the results of this. Difficult situations don’t phase you as you are able to adapt, show resilience and have the confidence to work independently.
The success of Seasalt is down to the skill and hard work of our team. We don’t just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us.
As well as doing everything we can to boost your development professionally, we believe encouraging personal growth is just as important. So you can fulfil your passion and purpose, not just at work but in life, we offer a range of benefits that are designed to enhance your career and wellbeing. These include:
- Hourly rate: ÂŁ12.60
- 31 days (FTE) paid annual leave, increasing with length of service
- Uniform allowance
- Attractive 50% employee discount
- Health Cash Plan scheme to cover costs of everyday health expenses plus virtual 24/7 GP Service
- Free access to our Employee Assistance Programme through Retail Trust with 24/7 support including mental health support and counselling
- Flexible benefits scheme to personalise your benefits package
- Enhanced family leave policies
- Pension Scheme with generous 7% employer contributions
- Life assurance programme
- Learning and Development opportunities
- Do Good Things with our two days per year paid volunteering opportunities
- Employee networks to develop and provide support to our people, including the Inclusion Network
- 100’s of savings on top retailers and gym memberships through our discount hub
At Seasalt we have a brilliant team of people – they’re what make Seasalt a fantastic place to work. We love to celebrate uniqueness, and are committed to making Seasalt a place where everyone feels they belong. As an inclusive employer, we want to invite a diverse range of candidates to apply for our roles. We aim to work flexibly where possible and value a range of perspectives - diversity of thought helps us to grow – so please apply if this is a role that would make you excited to come to work every day. We’re happy to help with any adjustments to our recruitment process and beyond.
Sales Advisor - 12 Hour Permanent Contract in Malvern employer: Seasalt
Contact Detail:
Seasalt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - 12 Hour Permanent Contract in Malvern
✨Tip Number 1
Get to know Seasalt inside out! Familiarise yourself with our products, values, and the story behind our brand. This will not only help you in interviews but also show your genuine interest in being part of our team.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different customer scenarios. Being able to demonstrate your ability to provide exceptional service will set you apart from other candidates.
✨Tip Number 3
Network like a pro! Connect with current Seasalt employees on social media or at events. They can give you insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 4
Be ready to showcase your flexibility! We love team members who can adapt to different roles and tasks. Prepare examples of how you've successfully handled various responsibilities in past jobs to impress us during the interview.
We think you need these skills to ace Sales Advisor - 12 Hour Permanent Contract in Malvern
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for Seasalt and our values shine through. We want to see how much you care about delivering exceptional customer service and being part of a team that makes a difference.
Tailor Your Application: Make sure to customise your application to highlight relevant experiences and skills that align with the Sales Advisor role. We love seeing how your background fits with our mission and how you can contribute to our success.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out. This helps us quickly see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Seasalt
✨Know the Brand Inside Out
Before your interview, dive deep into Seasalt's history, values, and product range. Familiarise yourself with their commitment to customer service and community connection. This knowledge will help you demonstrate your passion for the brand and show that you're a perfect fit for the Sales Advisor role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you resolved issues or went above and beyond for a customer. This will highlight your ability to embody Seasalt's values and put customers at the heart of everything you do.
✨Be Ready to Discuss Sales Strategies
Since driving sales is a key part of the role, come prepared with ideas on how you would engage customers and promote products. Consider how you might use the website as a selling tool and how you could recommend additional services to enhance the shopping experience.
✨Demonstrate Team Spirit and Flexibility
Seasalt values teamwork and adaptability, so be ready to discuss how you work well with others and handle various operational tasks. Share examples of how you've contributed to a team environment and adapted to changing situations, showing that you're ready to support the Store Manager and your colleagues.
