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For Companies At a Glance
- Tasks: Deliver exceptional customer service and drive sales through product knowledge and online support.
- Company: Seasalt, a diverse and inclusive employer with a collaborative culture.
- Benefits: Competitive hourly rate, generous leave, employee discounts, and health support.
- Other info: Flexible hours, opportunities for personal development, and a supportive workplace.
- Why this job: Join a vibrant team and make a real impact in a dynamic retail environment.
- Qualifications: Strong customer service skills, enthusiasm, and excellent communication abilities.
The predicted salary is between 27300 - 27300 £ per year.
Part Time Sales Advisor – 16 hours per week, permanent contract, based in Lyme Regis, UK. Weekend working is essential. Flexibility in schedules is required.
Responsibilities
- Deliver an exceptional and inspiring service, demonstrating thorough knowledge of our brand, products, design inspiration, and services.
- Recommend additional services and solutions to customers to drive sales and gather customer data.
- Actively drive sales across channels by introducing customers to our website, using it as a selling tool, and supporting the processing of online orders.
- Provide first point resolution for any customer issues or feedback and actively seek solutions for the benefit of the customer.
- Support the Store Manager and team to drive store sales, profitability and consistent KPI achievement.
- Help implement store visual merchandising, window standards and guidelines, and utilize all product, category, and bestseller information to maximize commercial opportunities within the store.
- Take a flexible approach to work, playing an active role in all operational tasks such as management of stock, loss prevention, health and safety, and store safety standards amongst others.
Skills & Qualities
- High standards of customer service; enthusiasm, energy and a positive attitude.
- Excellent communication skills with both team and customers.
- Independent work ability, adaptability, resilience, and confidence.
Benefits
- Hourly rate: £13.10
- Paid annual leave: 31 days (FTE), increasing with length of service.
- Uniform allowance.
- 50% employee discount.
- Health Cash Plan scheme covering everyday health expenses plus virtual 24/7 GP Service.
- Employee Assistance Programme with 24/7 support including mental health support and counselling.
- Flexible benefits scheme to personalise your package.
- Enhanced family leave policies.
- Pension scheme with 7% employer contributions.
- Life assurance programme.
- Learning and development opportunities.
- Paid volunteering opportunities of two days per year.
- Employee networks to develop and provide support, including the Inclusion Network.
- Discount hub with savings on top retailers and gym memberships.
Equal Opportunity and Inclusion
At Seasalt we are an inclusive employer committed to diversity, welcoming a range of candidates and perspectives. We value a collaborative culture where everyone feels they belong. We facilitate adjustments to recruitment processes and support for staff.
Sales Advisor - 16 Hour Permanent Contract in Lyme Regis employer: Seasalt
Contact Detail:
Seasalt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - 16 Hour Permanent Contract in Lyme Regis
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Seasalt's products and values. This way, you can show off your knowledge and passion for what they do, making you stand out as a candidate.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat.
✨Tip Number 3
Flexibility is key! Make sure to highlight your availability and willingness to work weekends or adapt your schedule. This shows you're ready to jump in and support the team whenever needed.
✨Tip Number 4
Don’t forget to leverage our website! During your interview, mention how you can use the online platform to drive sales and enhance customer experience. It’s a great way to show you’re proactive and tech-savvy!
We think you need these skills to ace Sales Advisor - 16 Hour Permanent Contract in Lyme Regis
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you love our brand and products. Share any personal experiences or connections you have with what we do.
Tailor Your Application: Make sure to customise your application to highlight the skills and qualities mentioned in the job description. We’re looking for high standards of customer service and excellent communication skills, so give us examples that showcase these traits!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Sales Advisor role. Remember, less is often more!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Seasalt
✨Know the Brand Inside Out
Before your interview, make sure you research the company thoroughly. Understand their products, design inspirations, and services. This knowledge will help you demonstrate your enthusiasm and ability to deliver exceptional customer service during the interview.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully driven sales in previous roles. Think about times when you recommended additional services or solutions to customers. Being able to share specific instances will show your potential employer that you can actively contribute to their sales goals.
✨Demonstrate Flexibility and Team Spirit
Since the role requires flexibility in schedules and teamwork, be ready to discuss how you've adapted to changing situations in past jobs. Highlight your ability to work independently while also supporting your team to achieve common goals.
✨Prepare for Customer Scenarios
Anticipate questions about handling customer issues or feedback. Think of a few scenarios where you resolved a customer's problem effectively. This will showcase your problem-solving skills and commitment to providing first point resolution, which is crucial for this role.