At a Glance
- Tasks: Deliver exceptional customer service and support store management in driving sales.
- Company: Join Seasalt, a leading UK lifestyle brand with a strong community focus.
- Benefits: Enjoy a competitive hourly rate, generous discounts, and flexible benefits.
- Other info: Inclusive workplace with opportunities for personal development and volunteering.
- Why this job: Be part of a passionate team that values your contribution and growth.
- Qualifications: High standards of customer service and effective communication skills.
The predicted salary is between 10 - 15 € per hour.
Originally selling workwear to local mariners and practical overalls to artists, our story began in a small shop in Penzance in 1981. Over the years we’ve grown into a leading UK lifestyle brand with over 80 shops across the UK and Ireland, 400+ wholesale partners and a thriving online business, but never losing touch of our roots. Our passion for well‑crafted clothing, exemplary customer service and connection to our local communities drives everything we do.
As we continue to grow in the UK and internationally, we are focussed on delivering excellence across every touchpoint, whether that is at our warehouse, in store or through our customer service channels, building a team that shares our values. Each employee plays a part in the success of Seasalt, and this was evidenced by our Drapers Award win of “Best Place to Work”.
Like all our retail employees, our Sales Advisors are ambassadors for Seasalt, embodying our values by putting our customers at the heart of everything they do. They are an essential part of the team, supporting store management and creating a memorable shopping experience for every customer.
We have a brilliant opportunity for a Part Time Sales Advisor on a 16 hour permanent contract to join the team in our beautiful shop in Falmouth.
You’ll Help Us By:
- Delivering an exceptional and inspiring service, demonstrating a thorough knowledge of our brand, products, design inspiration and services.
- Recommending additional services and solutions to our customers to drive sales and gather customer data.
- Actively driving sales across channels by introducing customers to our website, using it as a selling tool and supporting with the processing of online orders.
- Having a first point resolution approach to any customer issues or feedback and actively seeking out solutions for the benefit of the customer.
- Supporting the Store Manager and team to drive store sales, profitability and consistent KPI achievement.
- Helping with implementing store visual merchandising, windows standards and guidelines and utilising all product, categories, and bestseller information to maximise commercial opportunities within the store.
- Having a flexible approach to your work, playing an active role in all operational tasks such as management of stock, loss prevention, health and safety, and store safety standards amongst others.
The Skills You’ll Be Sharing With The Team:
- Your high standards of customer service will be really important to you and is extremely valued in this role.
- The enthusiasm and energy you have shines through as you enjoy working and being a part of a team of like‑minded people.
- Effectively communicating both with your team and our customers will come naturally.
- The commitment you have to your work is evident and you enjoy seeing the results of this.
- Difficult situations don’t phase you as you are able to adapt, show resilience and have the confidence to work independently.
Why We Hope You’ll Love Working With Us:
The success of Seasalt is down to the skill and hard work of our team. We don’t just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us.
Benefits:
- Hourly rate: £12.60
- 31 days (FTE) paid annual leave, increasing with length of service.
- Uniform allowance.
- Attractive 50% employee discount.
- Health Cash Plan scheme to cover costs of everyday health expenses plus virtual 24/7 GP Service.
- Free access to our Employee Assistance Programme through Retail Trust with 24/7 support including mental health support and counselling.
- Flexible benefits scheme to personalise your benefits package.
- Enhanced family leave policies.
- Pension Scheme with generous 7% employer contributions.
- Life assurance programme.
- Learning and Development opportunities.
- Do Good Things with our two days per year paid volunteering opportunities.
- Employee networks to develop and provide support to our people, including the Inclusion Network.
- 100’s of savings on top retailers and gym memberships through our discount hub.
At Seasalt we have a brilliant team of people – they’re what make Seasalt a fantastic place to work. We love to celebrate uniqueness, and are committed to making Seasalt a place where everyone feels they belong. As an inclusive employer, we want to invite a diverse range of candidates to apply for our roles. We aim to work flexibly where possible and value a range of perspectives - diversity of thought helps us to grow – so please apply if this is a role that would make you excited to come to work every day.
We’re happy to help with any adjustments to our recruitment process and beyond. Just drop us an email at careers@seasaltcornwall.co.uk. Please note we are unable to accept CVs and applications over email.
Closing date for applications is 04.03.2026.
Sales Advisor - 16 Hour Permanent Contract in Falmouth employer: Seasalt
Seasalt is an exceptional employer that values its employees and fosters a supportive work culture in the picturesque town of Falmouth. With a commitment to employee growth, generous benefits including a 50% discount, health cash plans, and opportunities for volunteering, Seasalt ensures that every team member feels valued and empowered. Join us to be part of a passionate team dedicated to delivering outstanding customer service while celebrating individuality and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - 16 Hour Permanent Contract in Falmouth
✨Tip Number 1
Get to know Seasalt inside out! Familiarise yourself with our products, values, and the story behind our brand. This will not only help you stand out in interviews but also show your genuine interest in being part of our team.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different customer scenarios and be ready to share examples during your interview. Remember, we value exceptional service, so show us how you can deliver that!
✨Tip Number 3
Network like a pro! Connect with current or former Seasalt employees on social media platforms. They can provide insights into the company culture and might even give you tips on how to ace your application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy and ready to help drive sales across our channels!
We think you need these skills to ace Sales Advisor - 16 Hour Permanent Contract in Falmouth
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for Seasalt and our values shine through. Share why you love our brand and how you connect with our commitment to customer service and community.
Tailor Your Application:Make sure to customise your application to highlight the skills and experiences that align with the Sales Advisor role. Mention specific examples of how you've delivered exceptional customer service or driven sales in previous roles.
Be Authentic:We want to get to know the real you! Don’t be afraid to show your personality in your application. Whether it’s your unique approach to problem-solving or your teamwork spirit, let us see what makes you a great fit for our team.
Apply Through Our Website:Remember, the best way to apply is through our website. It’s straightforward and ensures your application gets to the right place. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Seasalt
✨Know the Brand Inside Out
Before your interview, dive deep into Seasalt's history, values, and product range. Understanding their journey from a small shop in Penzance to a leading lifestyle brand will show your genuine interest and help you connect with the team.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you resolved issues or went above and beyond for a customer, as this aligns perfectly with Seasalt's commitment to putting customers at the heart of everything.
✨Demonstrate Team Spirit
Seasalt values teamwork, so be ready to discuss how you collaborate with others. Share experiences where you supported your colleagues or contributed to a positive team environment, highlighting your enthusiasm and energy.
✨Be Ready to Adapt
Retail can be unpredictable, so think of examples that showcase your resilience and flexibility. Discuss how you've handled difficult situations or adapted to changes in a fast-paced environment, which will resonate well with Seasalt's dynamic work culture.
