Business Analyst Apprentice
As a Business Analyst Apprentice you’ll learn how to explore the ways different teams operate, identify opportunities for improvement, and support the delivery of changes across processes, services and systems. You’ll develop the skills to ask the right questions, gather and interpret information, and clearly communicate ideas that help shape business decisions.
Responsibilities
- Learn how different teams operate and what they need to succeed.
- Ask questions and gather information to understand problems and opportunities for improvement.
- Support the documentation of current processes and how they could be improved.
- Produce clear notes and simple documentation to explain requirements and ideas.
- Take notes and capture actions in meetings and workshops.
- Work with colleagues to support projects and business change initiatives across the organisation.
- Help test systems and changes before they go live to ensure they work and operate smoothly.
- Keep documentation organised, accurate, and up to date.
Qualifications and Skills
- GCSE English & Maths 4‑9 / A*/C or equivalent.
- Three A levels or equivalent.
- Problem‑solving and multitasking skills.
- Ability to remain calm when dealing with pressure.
- Ability to work closely with internal teams and external suppliers, communicating professionally by phone, e‑mail and face‑to‑face.
- Strong organisational and planning skills.
- Excellent communication skills.
- Motivated, driven and proactive.
- Team worker.
- Flexible/adaptable.
- Ability to deliver tasks.
- A Levels in a relevant subject would be desirable.
- Experience working in a fast‑paced or deadline‑driven environment would be desirable.
- Basic IT skills (e.g. Microsoft Office) would be desirable.
Apprenticeship Details
The apprenticeship is a 2‑year fixed term contract starting in September 2026. Working hours are 37.5 hours per week, Monday to Friday. You will be working toward a Level 4 Business Analyst standard with support from your line manager and the Training & Early Career Advisor. A line assessment day will take place on Monday 20 July to evaluate your skills for the role.
The role is based flexibly across our Cornwall head office locations (minimum of two days per week) and remotely within the UK.
Benefits
- Salary: £18,000 per year (Band 1)
- 34 days paid annual leave (including bank holidays), increasing with length of service
- Attractive 50 % employee discount
- Flexible benefits allowance to personalise your benefits package
- Private Medical Scheme including 24/7 virtual GP
- Free access to our Employee Assistance Programme through Retail Trust with 24/7 support
- Pension plan with generous 7 % employer contributions
- Life assurance programme
- Enhanced family leave policies
- Flexible working opportunities with our hybrid working approach
- Learning and Development opportunities
- Do Good Things with our two days per year paid volunteering opportunities
- Employee networks to develop and provide support to our people, including the Inclusion & Belonging Network
- Hundreds of savings on top retailers and gym memberships through our discount hub
Inclusive Employer
We are an inclusive employer and invite a diverse range of candidates to apply. We value flexibility and diversity of thought and are happy to make adjustments to the recruitment process. Please apply if this role excites you to come to work every day.
Closing date for applications is 6 July. Applicants may apply earlier as roles can close sooner.
