At a Glance
- Tasks: Deliver exceptional customer service and support store management in driving sales.
- Company: Seasalt, a leading UK lifestyle brand with a strong community focus.
- Benefits: Competitive hourly rate, 50% employee discount, and flexible benefits scheme.
- Other info: Inclusive workplace with opportunities for personal growth and development.
- Why this job: Join a passionate team and make a real impact in a vibrant retail environment.
- Qualifications: Strong customer service skills and a positive, adaptable attitude.
The predicted salary is between 27300 - 27300 € per year.
Originally selling workwear to local mariners and practical overalls to artists, our story began in a small shop in Penzance in 1981. Over the years we’ve grown into a leading UK lifestyle brand with over 80 shops across the UK and Ireland, 400+ wholesale partners and a thriving online business, but never losing touch of our roots. Our passion for well-crafted clothing, exemplary customer service and connection to our local communities drives everything we do.
As we continue to grow in the UK and internationally, we are focussed on delivering excellence across every touchpoint, whether that is at our warehouse, in store or through our customer service channels, building a team that shares our values. Each employee plays a part in the success of Seasalt, and this was evidenced by our Drapers Award win of “Best Place to Work”. Like all our retail employees, our Sales Advisors are ambassadors for Seasalt, embodying our values by putting our customers at the heart of everything they do. They are an essential part of the team, supporting store management and creating a memorable shopping experience for every customer.
We have a brilliant opportunity for a Part Time Sales Advisor on a 12 hour temporary contract to join the team in our beautiful shop in Dartmouth.
You’ll Help Us By:
- Delivering an exceptional and inspiring service, demonstrating a thorough knowledge of our brand, products, design inspiration and services.
- Recommending additional services and solutions to our customers to drive sales and gather customer data.
- Actively driving sales across channels by introducing customers to our website, using it as a selling tool and supporting with the processing of online orders.
- Having a first point resolution approach to any customer issues or feedback and actively seeking out solutions for the benefit of the customer.
- Supporting the Store Manager and team to drive store sales, profitability and consistent KPI achievement.
- Helping with implementing store visual merchandising, windows standards and guidelines and utilising all product, categories, and bestseller information to maximise commercial opportunities within the store.
- Having a flexible approach to your work, playing an active role in all operational tasks such as management of stock, loss prevention, health and safety, and store safety standards amongst others.
The Skills You’ll Be Sharing With The Team:
- Your high standards of customer service will be really important to you and is extremely valued in this role.
- The enthusiasm and energy you have shines through as you enjoy working and being a part of a team of like-minded people.
- Effectively communicating both with your team and our customers will come naturally.
- The commitment you have to your work is evident and you enjoy seeing the results of this.
- Difficult situations don’t phase you as you are able to adapt, show resilience and have the confidence to work independently.
Why We Hope You’ll Love Working With Us:
The success of Seasalt is down to the skill and hard work of our team. We don't just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us.
Benefits:
- Hourly rate: £13.10
- 31 days (FTE) paid annual leave, increasing with length of service.
- Uniform allowance.
- Attractive 50% employee discount.
- Health Cash Plan scheme to cover costs of everyday health expenses plus virtual 24/7 GP Service.
- Free access to our Employee Assistance Programme through Retail Trust with 24/7 support including mental health support and counselling.
- Flexible benefits scheme to personalise your benefits package.
- Enhanced family leave policies.
- Pension Scheme with generous 7% employer contributions.
- Life assurance programme.
- Learning and Development opportunities.
- Do Good Things with our two days per year paid volunteering opportunities.
- Employee networks to develop and provide support to our people, including the Inclusion Network.
- 100’s of savings on top retailers and gym memberships through our discount hub.
At Seasalt we have a brilliant team of people – they're what make Seasalt a fantastic place to work. We love to celebrate uniqueness, and are committed to making Seasalt a place where everyone feels they belong. As an inclusive employer, we want to invite a diverse range of candidates to apply for our roles. We aim to work flexibly where possible and value a range of perspectives - diversity of thought helps us to grow – so please apply if this is a role that would make you excited to come to work every day.
We're happy to help with any adjustments to our recruitment process and beyond. Just drop us an email at careers@seasaltcornwall.co.uk. Please note we are unable to accept CVs and applications over email. Closing date for applications is 22nd May, however our roles can close earlier so we would recommend applying as soon as you are able.
Sales Advisor - 12 Hour Temporary Contract in Devon employer: Seasalt
Seasalt is an exceptional employer that values its employees and fosters a supportive work culture, as evidenced by our Drapers Award for 'Best Place to Work'. Located in the picturesque town of Dartmouth, our Sales Advisors enjoy a range of benefits including a competitive hourly rate, generous employee discounts, and opportunities for personal growth through learning and development. We are committed to inclusivity and community engagement, ensuring that every team member feels valued and empowered to contribute to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - 12 Hour Temporary Contract in Devon
✨Tip Number 1
Get to know Seasalt inside out! Familiarise yourself with our products, values, and the story behind our brand. This will not only help you stand out in interviews but also show your genuine interest in being part of our team.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different customer scenarios and be ready to share examples during your interview. Remember, we value exceptional service, so show us how you can deliver that!
✨Tip Number 3
Be proactive! If you have a chance to visit one of our stores before your interview, do it! Engage with our staff and customers, and observe how we create memorable shopping experiences. This hands-on approach will give you great insights to discuss.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy and ready to drive sales across channels, just like we do at Seasalt!
We think you need these skills to ace Sales Advisor - 12 Hour Temporary Contract in Devon
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for Seasalt and our values shine through. We want to see how much you care about delivering exceptional customer service and being part of a team that makes a difference.
Be Specific:Use specific examples from your past experiences to demonstrate your skills. Whether it’s a time you went above and beyond for a customer or how you contributed to a team project, we love to hear real stories that showcase your abilities.
Tailor Your Application:Make sure to tailor your application to the Sales Advisor role. Highlight your knowledge of our brand and products, and how you can use that to create memorable shopping experiences for our customers.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Plus, it’s super easy!
How to prepare for a job interview at Seasalt
✨Know the Brand Inside Out
Before your interview, make sure you dive deep into Seasalt's history, values, and product range. Understanding their journey from a small shop in Penzance to a leading UK lifestyle brand will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you went above and beyond for a customer or resolved a tricky issue. This will demonstrate that you embody Seasalt's commitment to putting customers at the heart of everything.
✨Be Ready to Discuss Sales Strategies
Since the role involves driving sales, come prepared with ideas on how you would recommend additional services or products to customers. Think about how you can use the website as a selling tool and be ready to share your thoughts on maximising commercial opportunities in-store.
✨Emphasise Teamwork and Flexibility
Seasalt values a collaborative team environment, so highlight your ability to work well with others. Share experiences where you've supported your team or adapted to changing situations. This will show that you're not just a great individual contributor but also a team player who can help drive store success.
